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Our Commercial Support department is looking for an Export Operations Coordinator.
This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv, with the option of working from home one day a week.
Responsibilities:
Responsible for all export/shipping activities to customers worldwide
Work closely with freight forwarders & customs authorities (including negotiating prices & controlling invoices)
Issue invoices & other export documentation
Monitor shipments to ensure on-time delivery
Correspond & coordinate shipping with local and global customers (via phone and email)
Operate in accordance with company policies and procedures

we are looking for a Talent Sourcer to join Human Resources team in Ramat Hahayal, Tel Aviv.
This role includes full responsibility for sourcing and identifying high-quality candidates, managing recruitment activities on LinkedIn using LinkedIn Recruiter, and providing administrative support for the departments day-to-day operations.
Location: Ramat Hahayal, Tel Aviv. Hybrid option once a week.
Responsibilities:
Take full ownership of sourcing activities and candidate identification for a variety of positions across the organization.
Manage and operate LinkedIn recruitment efforts, including ongoing use of LinkedIn Recruiter.
Identify and develop new talent pipelines and additional sourcing channels.
Publish job openings across various recruitment platforms and social media channels.
Work closely with HRBPs and hiring managers to understand hiring needs and role requirements.
Provide administrative and operational support to the Human Resources team as needed.

We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.
Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.
Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.

Our Finance department is looking for an Assistant Controller.
In this role youll assist in preparing the companys quarterly and annual financial statements, take part in preparing tax reports and the companys budget, work with the companys external auditors and perform various financial analyses as needed.
This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv, with the option of working from home one day a week.

Our R&D team develops one of the companys leading products and is involved in the design and development of advanced Linux-based networking solutions.
We are looking for a talented Development Engineer to join our team and take part in building innovative software solutions in a dynamic and challenging environment.
Location: Ramat Hachayal, Tel Aviv. Hybrid option once a week.

Are you an AI Analyst ready to translate raw model output into a reliable, high-quality production system? Do you excel at the craft of Prompt Engineering and thrive on the challenge of ensuring Generative AI output meets rigorous quality standards in mission-critical applications? Join our R&D Operations Team. You will be the AI analyst responsible for the end-to-end quality, performance, and operational tuning of our Generative AI-driven support system (Co-Pilot). Your mission is to actively shape the model's intelligence, govern the data it uses, and implement the mechanisms that guarantee its accuracy, directly accelerating our customer support engineering velocity.
Key Responsibilities
Support & Customer Advocacy: Champion the Support Journey in Engineering. Develop in-product support instructions that reflect and address real incoming cases, enhancing the quality and effectiveness of AI feature solutions.
Model Quality Validation: Use existing evaluation platforms and methodologies to validate production models. Monitor quality metrics to continuously assess and rank AI answers for accuracy and reliability.
Prompt Engineering & CT Loop: Drive the Continuous Training loop through systematic prompt engineering (refining and versioning inputs). Analyze failures to define R&D actions or features needed to close model performance gaps.
AI Knowledge Governance: Act as AI Content Governor, implementing controls to verify and ingest compliant knowledge base content, ensuring a quality data source.
Cross-Functional SME: Serve as the AI Support Co-pilot Subject Matter Expert, partnering with R&D and Support Enablement to translate quality issues into core model logic improvements and feature development.

we are looking for an experienced Product Line Manager (PLM) for the IoT portfolio to lead product-line planning and execution across the full lifecycle of IoT solutions. This role will own roadmap definition, market and customer requirement analysis, product specification, launch readiness, and ongoing business growth for a portfolio that includes IoT gateways, cellular routers, industrial switches, and related services and platforms. The role works cross-functionally with R&D, solution management, business development, sales, marketing, operations, global services, and partners and OEMs to turn IoT value proposition into market wins.
Location: Ramat Hachayal, Tel Aviv. Hybrid option once a week.
Responsibilities
Own the IoT product line lifecycle from strategic planning through execution, launch, and lifecycle management.
Define and maintain the portfolio roadmap, balancing short-term customer needs with long-term strategic priorities.
Translate market needs, customer use cases, and competitive input into product requirements, business cases, pricing and COGS targets, and time-to-market plans.
Lead PLM-owned stages in the feature and release lifecycle, including feature requests, high-level business case creation, GTM readiness, and go / no-go decisions.
Define product functionality through technical specifications and use cases, and work closely with R&D to ensure high-quality end-to-end delivery.
Drive commercialization of IoT portfolio, including offers around secure and resilient SCADA transport, smart IoT solutions, and industrial and utility connectivity use cases.
Work with marketing and product marketing on positioning, launches, presentations, data sheets, webinars, GTM toolkits, and sales enablement content.
Partner with sales and account teams to support customer opportunities, RFIs / RFPs, partner discussions, and strategic deals.
Manage and prioritize initiatives tied to IoT differentiation, including security-by-design, certifications, protocol conversion, edge intelligence, and resilient communications.
Monitor market trends, competitor activity, and adjacent technologies such as private LTE / 5G, edge computing, AI / ML integration, and industrial IoT applications to shape roadmap decisions.
Where relevant, manage partners and OEM relationships, including specifications, commercial alignment, customizations, and sales support.

Be part of Analyzing, designing and developing new features for the Palo Alto IDIRA web interfaces and backend infrastructure for a fast growing SaaS enterprise product. Take part in feature development from the requirement definition stage to final deliverable.
Lead and own various development efforts in the group (Backend/Frontend)
Research platforms and frameworks in the Server side, Cloud and Container Orchestration domains, Web, UI.
Produce quality products that meet high security, stability and performance standards
Diverse technology stack using various programming languages such as Java Spring Boot, Angular 19+.
Member in a highly talented cross-functional development team, built of developers, architects and QA, in an agile oriented environment
Report to R&D Manager.

Your Career
Drive the cross-company performance strategy, shifting from reactive testing to proactive Performance Engineering.
Develop centralized, reusable performance testing assets and AI-powered dashboards for use by all product teams.
Use AI to analyze vast amounts of telemetry data, providing actionable insights into architectural weaknesses and cost-optimization opportunities.
Partner with R&D and Product Leads to ensure performance is integrated into our CI/CD pipelines.
Lead a performance-aware SDLC process, set KPIs, and work with R&D and Product to ensure new features meet performance demands.
Incorporate customer requirements into testing cycles for new features and regression suites.