דרושים אורמת מערכות בע"מ

Requirements:
Ideal experience and critical competencies for the role include the following:
Minimum 3 years proven experience managing, developing and overseeing a team of -4-6 Help desk and technicians.
Proven experience working with senior management.
Extensive hands-on experience supporting Microsoft Operating System and applications (e.g., Microsoft O365, Active Directory, Windows 10, Laptops, desktops and other equipment).
Experience with some of the following: Helpdesk ticketing systems (e.g., Jira service desk, SyaAid), Video conferencing systems, ZOOM, Teams
Demonstrated ability to build and maintain positive relationships to support team objectives.
Strong problem-solving capabilities; demonstrates creative and innovative design, development and implementation of process improvements.
Demonstrated team player and independent thinker.
Superior customer service mindset and skill.