We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.

Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.

Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.

We are looking for an experienced IT Support to join our IT team in Tel Aviv. In this role, you will help deliver a seamless technology experience across the organization while supporting and improving the systems, tools, and services that power our day-to-day operations.

This is a highly hands-on role that combines end-user support with ownership of endpoint management, SaaS administration, conference room technology, and IT operations. The ideal candidate is proactive, technically strong, and thrives in a fast-paced, high-growth environment.



What Youll Do

Provide technical support for hardware, software, endpoint, network, and SaaS-related issues across the organization.
Troubleshoot and support macOS and Windows devices, including provisioning, maintenance, upgrades, and lifecycle management.
manage endpoints using Jamf Pro, Intune, and other endpoint management solutions.
Support core SaaS platforms including Google Workspace, Slack, Zoom, Microsoft 365, and other business-critical applications.
Support identity and access management processes using Okta and related systems.
Maintain accurate asset inventory and ensure proper tracking of company hardware and software.
Support conference room technology, AV equipment, Zoom Rooms, and meeting spaces to ensure a seamless collaboration experience.
Collaborate with Security and IT teams to maintain endpoint compliance and support security initiatives.
Escalate complex technical issues when appropriate while maintaining ownership through resolution.
Work with external vendors and service providers to resolve technical issues and service disruptions.
Document processes, troubleshooting procedures, and internal knowledge base content.
Participate in IT projects and continuous improvement initiatives to enhance scalability, automation, and employee experience.

We are constantly growing and are excited to share that we are looking for an It Specialist to join our fantastic team!

What you'll be doing?

Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, VPN, and various operating systems.
Leverage AI tools and assistants to streamline support workflows, automate routine tasks, and improve troubleshooting efficiency.
Monitor and resolve customer incidents, ensuring accurate classification and timely updates. Adhere to customer SLAs for swift service restoration. Expertly
Manage users and permissions in Active Directory, AZURE AD, G-suite, Terminal Services, and address hardware, software, and network-related issues.
Install, configure, and maintain desktops, laptops, printers, meeting rooms, and other IT equipment.
Write scripts to optimize automation across the organization.
Troubleshoot software applications and operating system issues for seamless IT operations.
Look for trends occurring in the environment, gather evidence and facts to raise these to the attention of the team, so the problem can be identified and resolved, and future recurring issues can be avoided and collaborate with other IT team members to escalate and resolve complex technical issues.
Create procedures and create new documentation for both technical and end-user roles.
Stay current with the ongoing expansion and development of the company - be aware of system information, changes, and updates.
Provide troubleshooting, diagnosing, and resolving issues while maximizing customer satisfaction.
Provide comprehensive support to our entire organization, both locally and remotely.
Collaborate with vendors to procure hardware and software solutions as needed.
Stay updated on industry trends and advancements to recommend improvements in IT systems.

Were looking for a hands-on, service-minded IT Manager to support our growing global team. Youll be the go-to person for IT support, managing hardware and networks, onboarding new team members, and keeping our systems running smoothly.

This is a full-time role, and availability during U.S. working hours is required.

Reports To: CISO

In this role you will
Support system integrations and implementations.
Onboarding and onboarding employees: accounts, permissions, devices.
Purchase, configure, and maintain laptops and other hardware.
Manage network infrastructure (Wi-Fi, VPN, AV, access control).
Troubleshoot hardware, software, and connectivity issues.
Be the first point of contact for IT support requests (help desk) across the company.
Maintain accurate device and asset records (naming conventions, tagging, lifecycle status) across MDM and asset management platforms.
Manage endpoint security tooling (EDR), ensuring full fleet coverage.
Own projects end-to-end, including documentation and handoff.
Coordinate with external vendors on scheduling, cost, and delivery for hardware/infrastructure work.
Follow safe change-management practices for infrastructure and system changes.
Recognize urgent, work-blocking issues and respond with appropriate urgency (call, in-person, or async) based on impact.

About us Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. we are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, our company has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at our company? we are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a company employee, youll be presented with long term career opportunities, globally. Who is the ideal worker? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position we are looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day Employee Experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk
* Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues
* Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality
* Support employees at global locations remotely, across time zones
* Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding)
* Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com
* Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions
* Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking
* Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling
* Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages
* Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements)
* Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology
* Install, configure, and support C

Founded in Tel Aviv in 2016, UVeye is a computer vision and data company that creates automatic vehicle inspection systems to encourage road safety and increase transparency across the automotive industry. With key partnerships including General Motors, Volvo, and CarMax among others, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 250 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how you’ll make an impact:
* Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users
* Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one
* Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently
* Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls)
* Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects — planning carefully to minimize business impact
* Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding
* Collaborate with Legal, Security, and HR on compliance requirements — including GDPR and Israeli Privacy Law — and contribute to internal security initiatives such as penetration testing and DLP
* Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules
* Keep our Jira ticketing system clean and current — resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly
* Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks

We are looking for a hands-on IT administrator to take end-to-end ownership of corporate IT environment. You will be the single owner of our identity, endpoint,, working closely with the CISO to ensure our IT environment is secure, well-governed, and cost-efficient.
As a regulated fintech company, we hold ourselves to a high bar: every account, every application, and every license must have an owner, a purpose, and a secure configuration. You will be the person who makes that true - and keeps it true.
Responsibilities:
Own the administration of JumpCloud as our identity and device management platform, including SSO, MFA policies, device policies, directory hygiene, and integrations.
Administer and secure Google Workspace, Microsoft 365 and Claude Enterprise environments, including tenant configuration, security baselines, data sharing controls, and admin role governance.
Own the full user lifecycle: structured onboarding, role changes, and offboarding across all systems, ensuring timely deprovisioning and zero orphaned accounts.
Manage and support workstations, printers and office equipment. Administer Windows and Mac workstations and mobile devices, including MDM enrollment, patching, encryption, and endpoint hardening. Manage employee onboarding and offboarding logistics, equipment, and provide day-to-day technical support to end-users.

We are looking for passionate individuals who want to make a real impact, working on state-of-the-art AI solutions that save lives and transform the driving experience. Join us in shaping the next generation of automotive technology.

We're looking for a hands-on IT Specialist to join our fast-paced team. The role includes maintaining local and cloud infrastructure (including AWS and local training servers), supporting employees, and managing IT assets and systems.

Responsibilities
Provide technical support for employees (hardware, software, and network issues - onsite and remote).
Prepare laptops and accounts for new hires, including system access, email setup, and HID cards.
Monitor and support local servers, AWS infrastructure, and network equipment.
Maintain office equipment (printers, webcams, conference systems) and ensure meeting rooms function properly.
Handle security camera systems and server room alerts (e.g., temperature anomalies).
Track, document, and manage IT inventory across offices and storage locations.
Conduct basic security and IT onboarding training for employees.

We're looking for an experienced IT Engineer to serve as the IT Manager's right hand, taking ownership of day-to-day IT infrastructure, security operations, and R&D tooling support. This role focuses on hands-on technical expertise with operational responsibility, ensuring the reliability, security, and efficiency of our IT environment.
Responsibilities:
Act as the IT Manager's right hand across infrastructure, security, and vendor management
Support R&D tooling (Jira, Confluence, Polarion, FlexLM) and serve as the primary contact for external vendors
Implement and maintain cybersecurity policies, tools, and controls
Support the annual ERP upgrade project and ongoing ERP operations
Contribute to IT ISO/automotive compliance and SOX controls
Design, deploy, and maintain IT infrastructure and systems, including identity (AD/Entra ID), endpoint management, and cloud services
Develop PowerShell/bash automation for recurring administrative and security tasks
Troubleshoot OS, hardware, and software issues across the organization
Analyze system data and produce reports/recommendations
Collaborate with logistics and other group stakeholders on IT needs
Deliver excellent, responsive support to internal users.

The GSD Team Member will be part of the Global Service Desk, handling and resolving support tickets and other IT-related issues and requests raised by our employees and outsourced personnel. The member will also perform ongoing IT support tasks and preserve a strong commitment to high-quality customer service and a solid work ethic.

The candidate will have sufficient knowledge to act as both a Tier 1 and Tier 2 support agent, a role that requires an experienced technologist with a proven track record of hands-on experience in Networking, Systems, and Security. A high level of technical orientation is a must.


What will you do?
Provide technical support via email, phone, and in person (hands-on), while adhering to and maintaining SLAs set by IT Management.
Perform onboarding of new employees, as well as off-boarding of exiting employees.
Maintain and manage all IT assets in IL.
Work with senior-level IT administrators to determine and resolve high-level problems.