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The Sales & Service Business Operations (SSBO) team drives scalable growth, operational excellence, and data-driven decision making across global Sales and Service organization.
we are seeking a Sales Operations Director to lead global business operations, including sales processes, forecasting, processes, and systems. This senior role combines strategic leadership with hands on execution and cross functional influence
What will you be doing:
Lead and develop a global Sales Operations team supporting regions and key accounts
Act as the global owner of end-to-end commercial processes
Drive integration of forecasting, planning, pricing, agreements, commissions, and customer lifecycle operations
Partner closely with Sales leadership, business divisions, and Finance
Enhance and standardize processes within Salesforce and Oracle ERP while ensuring data quality and system alignment
Define roles, KPIs, and accountability, and oversee day-to-day execution
Own commercial processes including quoting, pricing, agreements, sales orders, and evaluations
Establish and improve global processes, controls, and documentation, ensuring compliance across regions
Support planning, analysis, reporting, and executive reviews
Foster a culture of operational excellence, discipline, and data-driven decision-making

Required Revenue Operations Manager
Our Story
We create solutions that support data-driven trust in global IP through measurable outcomes - empowering IP professionals to optimize networks, safeguard portfolios, and achieve superior results through data and technology.
Location:
Our home base is the modern Azrieli office building in Modiin-conveniently located next to the mall and just steps from the train station.
Role purpose
Own the hands-on execution of our HubSpot Revenue Operating System, transforming our regional Pod model into a predictable SaaS engine. You will bridge technical RevOps with a Product-Led (PLG) motion, ensuring data-driven forecasting and a seamless customer journey across all products.
What youll do:
HubSpot ownership: Be the system owner for HubSpot CRM- pipelines, stages, properties, lifecycle, permissions, integrations, and automation.
Forecasting & funnel discipline: Define stage exit criteria, enforce data hygiene, build a reliable forecast cadence, and continuously improve conversion, velocity, and slippage.
Automation & workflows: Build workflows for lead routing, SLAs, sequences/plays, handoffs (BDR→Sales→CS), deal hygiene, renewal/expansion triggers, and alerts.
Dashboards & KPIs: Create exec + Pod dashboards (SQL→Demo→Closed-Won + retention/expansion), with clear definitions and adoption across weekly rhythms.
Attribution & source tracking: Standardize source/UTM logic and reporting so we know what drives pipeline and revenue by segment/region/product.
Enablement through systems: Reduce admin work for the field-templates, snippets, sequences, playbooks, meeting types, and guided selling in HubSpot.
Cross-functional alignment: Partner with CRO/Finance/CS/Product to keep one source of truth for pipeline, capacity, and targets.
Lead a team of 1-2 employees.
What success looks like (first 90-180 days)
HubSpot data is trustworthy; adoption is high; dashboards are used weekly by Pods.
Forecast accuracy improves and leadership trusts the number.
Measurable improvement in SQL quality, conversion rates, and cycle time.
CS expansion/renewal motions are visible and trigger-based inside HubSpot.