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We are looking for a leader to develop our Domain Consultant team, providing training and technical support as a product expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the Solutions Consulting team, will displace competitor technologies and build market share within your targeted list of major accounts, and most importantly, help your client sleep at night as they use our products to build secure digital transactions.
Your Impact:
Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Idira solutions, while reducing technical validation and PoC timelines
Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process.
Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
Work with your peers to develop a Domain Consultant training curriculum
Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers
Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations focused on industry trends and emerging changes to the security landscape
Discuss competitor offerings in the marketplace and positions ours as the best solution
Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of our solutions
Review and guide your teams technical validation plans including POV (proof of value) test plans and customer readiness/requirements
Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise
Work with product teams to build requirements and roadmap development plans for our Idira customers
Maintain an understanding of competitor selling strategies and technologies
Up to 50% travel within assigned region.

A unique opportunity to combine business acumen with technical knowledge in a global, customer-focused environment.
This role is part of our company Global Commercial Services team and has a direct impact on the company's business success. Working closely with Sales, Solutions Engineering, Product Management, and global partners, you will support the development of service proposals and pricing for IP, Optical, and Software Solutions, helping network operators deploy and optimize next-generation communications networks.
Key Responsibilities
Services Pricing & Proposal Support
Support the preparation of service proposals and pricing for customer opportunities.
Assist with cost and margin analysis for service offerings and provide recommendations to internal stakeholders.
Work closely with Sales, Solutions Engineering, Product Management, and Business Management teams to gather information required for proposals.
Support the development and maintenance of service price lists and quoting tools.
Help improve quoting processes to increase efficiency and reduce turnaround time.
Contribute to the development of new service offerings and commercial models.
Maintain accurate records of proposals and support reporting and analysis of pricing and business trends.
Assist with services approval processes and opportunity tracking within Salesforce.