לוח משרות דרושים מהנדסי תעשיה וניהול בירושלים וסביבתה, לחיפוש זה נמצאו 46 משרות

we are looking for a Support Operations Lead.
This role is central to driving operational excellence across the support organization, ensuring teams can deliver fast, high-quality service at scale. It leads the design and continuous improvement of support processes, workflows, and policies, while identifying opportunities for automation and efficiency gains. The position owns performance measurement through KPIs, dashboards, and analytics, translating data into actionable insights that shape strategic decisions. It also partners closely with cross-functional teams to enhance systems, tools, and end-to-end support experiences.
With broad ownership and visibility, this role empowers the individual to influence how support operates globally, drive meaningful change, and elevate both customer and employee experience through smarter, more scalable operations.
The Support Operations Lead will be measured on:
Improvement in SLA performance
Reduction in response and resolution times
Increased support team productivity
Improvement in CSAT and customer experience metrics
Successful implementation of operational initiatives
Adoption and effectiveness of support tools and processes

We are looking for
For our Aerospace Division - UAV Operations Department at the companys site in Modiin, we are looking for an Operational Excellence Manager
The Operational Excellence Manager will take part in shaping and implementing the operational strategy across all organizational levels and will serve as a professional authority for operational excellence methodologies, tools, and practices
In this role you will
Lead the Operational Excellence (OPEX) domain within the UAV Operations Department
Partner in building and implementing the operational strategy across all organizational levels
Lead cross-operational processes to drive excellence and innovation using advanced tools and methodologies
Conduct in-depth assessments and periodic excellence evaluations and define action plans accordingly
Support and execute annual work plans to achieve operational excellence and continuous improvement goals
Lead improvement projects focused on process optimization, productivity enhancement, schedule reduction, and product quality improvement
Implement advanced operational excellence methodologies and tools such as LEAN, TPM, 6 Sigma, VSM, Kaizen, and 5S
Define KPIs and performance measurement methods and monitor the implementation of processes and methodologies across various units
Work with multiple internal and external interfaces and drive employees and managers in a matrix environment
Serve as part of the senior operations leadership team and report to the VP of the UAV Operations Department.

Are you a hands-on leader with a passion for manufacturing operations, planning excellence, and continuous improvement? We are looking for a Production Planning Sr.Manager to lead our production planning team and play a key role in ensuring the efficient execution of our manufacturing plans. In this role, you will work closely with Supply Planning, Operations, Procurement, to balance capacity, inventory, and customer commitments. What You'll Be Doing
* Lead and develop a team of 4 Production Planners, fostering a culture of accountability, collaboration, and continuous improvement.
* Own the production planning process, translating supply requirements into executable manufacturing schedules.
* Ensure optimal utilization of production capacity while balancing customer service, inventory targets, and operational constraints.
* Partner closely with Supply Planning, Procurement, Manufacturing, and Business Planning teams to align plans and resolve supply-demand gaps.
* Monitor production plan execution and proactively manage risks, bottlenecks, and capacity constraints.
* Analyze key performance indicators (Schedule Adherence, Inventory Levels, Lead Time, etc.) and provide actionable insights to management.
* Drive continuous improvement initiatives to enhance planning accuracy, production efficiency, and inventory performance.
* Support S&OE and S&OP processes by providing production capacity insights, scenario analyses, and risk assessments.
* Ensure planning master data, planning parameters, and ERP planning settings are maintained and optimized.


Region:
Israel