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Required Head Of Clients
We are publishing innovators delivering data-driven technological solutions that transform publishers into scalable, thriving businesses. Constantly growing, we're always seeking people who share our company culture and are looking to make an impact. We offer plenty of room for learning and career growth, all while working with some of the finest people and companies in the industry.
The opportunity:
As the Head of Clients, you will shape the future of our client-facing operation. This role offers the chance to lead a team of dedicated Customer Success Managers and directly influence the companys entire partner portfolio. You will be at the forefront of strategic initiatives, driving client satisfaction and fostering strong relationships that enhance our market presence and growth.
Whats the day-to-day like?
Serve as the primary relationship holder for our partners, ensuring high levels of customer satisfaction.
Collaborate with the leadership team to define the strategic direction for client-facing solutions and ensure alignment with the companys overall business goals.
Build, lead, mentor, and support a team of Client Success Managers (CSMs) to ensure they are delivering exceptional service and meeting their individual and team targets.
Implement strategies to increase efficiency and effectiveness within your team, driving process improvements and innovation.
Monitor team performance against service level agreements (SLAs) and key performance indicators (KPIs).
Act as a point of escalation for resolving any significant client issues or complaints, ensuring swift resolution and maintaining trust.
Develop policies and procedures that address client concerns and enhance their overall experience.
Gather client feedback to better understand their needs and expectations. Analyze client insights to inform business decisions and contribute to the product development process with relevant client feedback.
Provide regular reports to the leadership team on client engagement, team performance, and the status of client-facing initiatives.
Ensure clear and effective internal communication within the team and across other departments to facilitate the smooth delivery of client solutions.
Leverage market insights to advise on potential opportunities or threats and recommend proactive measures.
Personally manage key accounts, ensuring the highest level of service and satisfaction.
Collaborate with Sales to develop accounts strategies and action plans to expand existing partnerships.
The role might include business travel (Up to 2-3 trips per year).

We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being and staying authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.

seeking a talented and highly motivated Social Media and Influencer Marketing Specialist to join our European marketing team and grow the Israeli market.
You will be responsible for guiding the strategy and development of our entire social media ecosystem in your markets and you will develop and execute influencer marketing campaigns to raise brand awareness, drive user engagement and boost conversions.
This role offers an exciting opportunity to work with some of the most influential voices in the travel and tech industry.
Responsibilities include but are not limited to:
Strategy Development and Campaign Planning: Brainstorm, develop and execute end-to-end influencer marketing campaigns aligned with goals and target audience.
Identify and Recruit Influencers: Partner with relevant Israeli influencers, content creators and/or agencies to create authentic and engaging content that showcases products.
Social Media Strategy: Develop and execute an effective social media strategy tailored to the Israeli market to increase brand awareness, engagement, and lead generation.
Community Engagement: Monitor and actively engage with the community on social media platforms, respond to comments, questions, and feedback promptly, and build positive relationships with followers.
Performance Analysis and Reporting: Monitor, analyze performance and prepare reports on the ROI and effectiveness of influencer marketing efforts, including KPIs and metrics
Budget Management: Effectively manage the budget allocated for influencer marketing campaigns, ensuring efficient use of resources.
Compliance and Contracts: Ensure that influencer partnerships comply with legal regulations and company policies. Manage influencer contracts and negotiations.
Crisis Management: Handle potential social media crises effectively, maintain a positive brand image, and address customer concerns professionally. And ensure compliance with local laws (e.g., copyright and data protection)
Stay Up-to-Date: Stay informed about industry trends, emerging influencers, and new platforms to continuously adapt and enhance influencer marketing strategies.

The Solution Expert will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
Your day-to-day tasks will include customer meetings and calls, understanding of the customers business workflows and requirements, and the building of the specific solution for them.
You will be responsible for configuring the software, answering questions, and ensuring the client is satisfied with the solution. You'll lead technical sessions, work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!

were looking for a Content Marketing Manager to take it to the next level and help us shape our organization's narrative.
The Content Marketing Manager is responsible for all marketing content initiatives hands-on level, both internal and external, across multiple platforms and formats to drive awareness, adoption, sales, engagement, retention, leads, and positive user and customer behavior. You would be an expert in all things related to content and channel optimization, brand consistency, segmentation and localization, and meaningful measurement.
The position collaborates across the organization to help define both the brand story and the story as custom-designed for target personas across a variety of use cases.
How your day-to-day will look like:
Lead the creation and multi-channel distribution of compelling and shareable content (eBooks, whitepapers, podcast episodes, etc.) to drive demand and raise awareness for our solution
Oversee, manage, and write content for our company website, social channels, and blog
Work closely with Leadership to create standout content for thought leadership pieces, speaking opportunities, and award submissions
Consistently develop new PR angles, pitches, press releases, and multimedia placement opportunities (podcast, YouTube shows, etc.) to increase our share of voice
Continuously develop relationships with relevant reporters and industry bloggers
Review content across all company communication channels to ensure it is consistent with our target messaging and brand vision, striking a balance of logic, emotion, and humor to suit our unique brand
Create and manage an editorial calendar and PR guidelines for brand voice, style, consistency, and grammar
Analyze performance across all forms of content to evaluate what delivers the best results and incorporate these findings to inform our strategy moving forward

We are hiring an Account Executive to join our professional Sales team.
As an Account Executive, you will play a key role in acquiring new customers, interacting with other sales organizations, and leading sales processes from A-Z. You will have a unique opportunity to help customers improve their sales process with a best-of-breed sales-tech solution.
Your day-to-day will be mostly customer-facing, including calls and meetings with different stakeholders from diverse industries, working closely with the CRO and VP of Sales, while collaborating with all internal departments of our company in order to stay the top-notch product.
Your main responsabilities:
Manage prospects from lead to close
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects (including performing a demo)
Cultivate long-term relationships with customers
Maintain weekly sales forecast and achieve quota quarterly