לוח משרות דרושים מנהל IT

We are looking for an experienced and dedicated IT Field Services Team Lead who will join our group. In that job, you will manage a team of 3-4 Field Technicians while ensuring smooth operations of IT services across the company. The role includes overseeing IT inventory management, supporting meeting room technology, managing requests from senior leadership (VPs, C-Level), and coordinating technical support for events. The Team Lead will ensure the team delivers high-quality IT support, adheres to service levels, and meets the needs of the business efficiently.
Key Responsibilities
Team Management: Lead, mentor, and manage a small team of 3-4 Field Technicians. Provide day-to-day direction, set priorities, and ensure that team members are effectively addressing technical issues and requests.
IT Inventory Management: Oversee the companys IT equipment inventory, including computers, peripherals, networking devices, and other technology assets. Ensure that inventory levels are sufficient and equipment is properly tracked, maintained, and replaced as needed. Coordinate the ordering and distribution of new equipment, ensuring timely and accurate deployment.
Meeting Room & Executive Support: Manage the setup and maintenance of meeting room technology, including AV systems, video conferencing equipment, and wireless network configurations. Provide direct support for high-priority requests from executive leadership (VPs, C-level executives), ensuring their IT needs are met quickly and efficiently, especially for meetings and presentations.
Event Support: Coordinate technical support for company events, meetings, and conferences, including setting up AV equipment, video conferencing systems, and network connectivity. Ensure smooth operation of technology during events and provide real-time troubleshooting if needed.
Vendor Management: Liaise with vendors and service providers for hardware procurement, service agreements, and troubleshooting.
Training & Development: Provide ongoing training and professional development for the Field Services team, keeping them up-to-date on the latest technologies and IT practices. Encourage knowledge-sharing among team members to promote continuous learning and growth.

We're looking for a IT Technical Ops Infrastructure Team Leader to join our platform group and drive execution across technical operations, infrastructure, and delivery processes. This role blends leadership, technical depth, and cross-functional collaboration and is perfect for someone who thrives in fast-paced, high-impact environments.
Youll lead a hybrid team (on-site and offshore), work with global stakeholders, and partner with our Program Managers to track delivery in Jira and bring structure to rapidly evolving workflows. This is a key role in helping us scale and operate more efficiently as we build the future of secure cloud connectivity.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Lead and mentor a cross-functional team (including offshore members)
Own execution planning, delivery tracking, and team velocity
Collaborate with Program Managers to define, track, and report work in Jira
Implement and optimize working procedures for technical teams
Manage Cloud IT systems and user lifecycle (e.g., Okta/Azure, Our SaaS access).
Oversee 3rd party service providers, procurement, and budgeting.
Design and implement automation (Python preferred), including AI-driven workflows.
Support R&D and QA teams with cloud infra, and internal developer's tools and Dev Environments.
Partner with Customer Success, Sales Engineering, and Field Ops.
Ensure compliance with internal security policies by working closely with the CISO and applying SecOps requirements across Cloud IT systems and operations.

Join our fast-growing IT Support team as an IT Support Admin, working with cutting-edge technologies in a dynamic environment. Your responsibilities will include:
* Maintaining and improving the company's systems infrastructure with a focus on security protocols.
* Providing global service and support to end-users and partners across multiple sites.
* Resolving complex and escalated support issues.
* Managing user lifecycles (onboarding/offboarding) and automating related processes.
* Implementing automation to enhance user experience and IT productivity.

Were looking for an experienced IT Manager to lead our IT department and ensure the reliability, security, and performance of our global technology infrastructure.
This role combines strategic leadership with hands-on technical work, managing a team of IT professionals while remaining deeply involved in daily operations and projects. Youll oversee all aspects of IT, cloud, and R&D lab infrastructure, ensuring 24/7 availability and alignment with organizational goals.
Responsibilities:
Lead global IT, Cloud, and R&D Lab infrastructure operations, maintaining continuous system availability.
Collaborate with key stakeholders to understand business needs and develop effective IT solutions.
Develop and enforce SOPs and policies for backup, disaster recovery, security, change control, operations, and networking.
Manage user identity and access control across the organization.
Oversee global MDM and EDR solutions. Maintain and track IT software, hardware, and equipment inventory.
Provide end-user support, including troubleshooting, training, and technical guidance.
Evaluate IT requirements, select technologies and vendors, and drive cost-effective best practices.
Implement and maintain security strategies and compliance standards (e.g., ISO27001, SOC2).
Lead IT projects from design to implementation, ensuring delivery on time and within scope.
Monitor and analyze IT system performance to optimize cost and efficiency.

we are seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.


Responsibilities:

Serve as the first point of contact for employees seeking IT support via ticketing system, email, or in-person.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Escalate complex issues to senior IT staff when necessary.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure including video conferencing systems, printers, and networking equipment.

we are seeking an experienced Application Manager to lead the development, implementation, and support of organizational business applications, with a strong focus on CRM systems, web platforms, and BI/data environments. The role requires strong project leadership and excellent communication skills.



Responsibilities
Lead core business applications (CRM, WEB, BI, BPM)
Translate business needs into technical solutions and oversee application lifecycle: requirements, design, testing, deployment, support
Manage internal development/support teams and external vendors
Manage the application related budget, including planning, actual tracking
Ensure system stability, security, and performance across platforms
Monitor KPIs, SLAs, and continuous improvement initiatives

Join us at Nayax , a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are lookig for a Customer Onboarding system specialist to join our Compliance Operations group. This position plays a critical role in ensuring a seamless and complaint Onboarding experience for our customers, in alignment with global compliance regulations. The Customer Onboarding system specialist reports to Compliance Operations Director. Your key responsibilities will include:
* Serve as the primary point of contact for the technical and operational aspects of the Compliance Operations system.
* Implement system changes and updates based on user requirements.
* Collaborate closely with the Salesforce (SF) team and Sales Operations to support new processes, reports, locations, and initiatives.
* Partner with the Billing and Legal teams to ensure accurate reflection of all agreement-related components.
* Monitor system performance and ensure timely troubleshooting of errors and failures while collaborating with all other IT focal points.
* Set and monitor service level agreements (SLAs).

Learn More about Nayax:
Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.

We are currently seeking a skilled and dynamic Director of IT & Security to lead our IT department, managing on-prem and cloud infrastructure of the company.

In this role, you will oversee data strategy, collaborate with business units to drive data-driven decisions, manage data products, and integrate them into our websites and software.

You will shape the future of data and analytics within the company, driving innovation and operational excellence through advanced data tools and insights.

Responsibilities
Oversee IT operations and supervise systems and IT staff both on-premises and cloud
Maintain and preserve a 24/7 production environment
Plan and manage the company's physical infrastructure and network design
Develop, manage, and track the IT department's annual budget including infrastructure, Software & Hardware in cloud and various geographical locations
Create and maintain processes and standards for selection, implementation, and support of systems
Lead the company Cyber security, operational and projects wise
Oversee the company's cybersecurity strategy, operations, and project execution

We are seeking a strategic and results-driven Director of IT Operations to lead and evolve our global IT operations function. This leader will be responsible for the reliability, governance, and continuous improvement of enterprise IT services and delivery processes. The Director will oversee global IT service management practices, ensure effective problem and change management, govern IT asset management, and act as the operational lead for cross-functional initiatives, including M&A integrations and new office expansions.
This role requires a strong understanding of enterprise infrastructure, public cloud technologies, automation tools, and SaaS ecosystems, and the ability to partner effectively with global stakeholders and technical teams.
Key Responsibilities:
Team Leadership & Management
Build and lead a high-performing global IT operations team, including managers, specialists, and project leads.
Define and evolve team structure, roles, and responsibilities to align with business and technology needs.
Set clear performance objectives, track KPIs, and lead performance reviews and development plans.
Foster a collaborative and accountable culture that promotes excellence, innovation, and continuous improvement.
Mentor and grow team members to support succession planning and long-term capability development.
Service Management & Operations
Lead global IT operations service delivery with a focus on service stability, risk mitigation, and user experience.
Own and mature core ITIL processes, including incident, problem, and change management, ensuring robust root cause analysis and continuous improvement.
Manage and govern the IT asset lifecycle, including hardware/software inventory, licensing, and optimization.
Drive performance management through SLAs, KPIs, and analytics across IT service delivery.
Ensure compliance with global regulatory and internal standards across all operational functions.
Promote the use of automation tools and technologies to increase efficiency, consistency, and scalability of operations.
Program & Project Delivery
Lead global cross-functional IT programs, ensuring timely and cost-effective execution of projects involving collaboration tools, digital workplace, and enterprise services.
Own and lead IT delivery for global new office buildouts and expansions, including planning, network connectivity, AV, security systems, and employee technology readiness.
Lead IT efforts in M&A activities, from due diligence through post-merger integration, ensuring smooth onboarding, infrastructure alignment, and service harmonization.
Partner with internal project and program managers to track milestones, mitigate risks, and deliver consistent outcomes across geographies.
Strategic Planning & Governance
Contribute to the development and execution of the IT operations roadmap in alignment with organizational and technology goals.
Lead efforts around operational governance, including vendor management, risk controls, and cost optimization.
Champion structured service delivery methodologies, process automation, and continuous improvement initiatives.
Collaboration & Stakeholder Management
Partner with Security, Infrastructure, Engineering, PMO, and business units to ensure cohesive delivery of IT services.
Serve as an escalation point for operational issues and a key stakeholder in service strategy and user experience initiatives.

We are looking for an experienced IT Business Applications & AI Manager to lead the team responsible for the companys business application systems. This role will manage global projects, maintain vendor relationships, ensure compliance, and drive innovation to optimize business operations. The ideal candidate will work closely with senior leadership, business units and IT teams to streamline processes and enhance global efficiency.

Responsibilities
What will you be doing:

Lead and manage the business applications team, ensuring the smooth implementation, support, and performance of enterprise applications.
Lead business application and AI projects to ensure they meet company goals, stay on schedule, within budget, and are delivered successfully.
Manage vendor relationships, software licenses, ensuring optimal cost and service delivery.
Oversee the implementation, maintenance, and upgrades of enterprise applications such as Agile, HCM, Atlassian suite, DocuSign, MS suite.
Establish IT governance frameworks, ensure compliance with regulations (e.g., GDPR, PII), and manage IT risks related to business applications.
Develop strategies and execute plans for improving or leveraging existing systems.
Lead digital transformation initiatives, leveraging AI and other technologies to improve operational efficiency and reduce costs.
Collaborate with business units to understand their needs and enhance business application functionality to support their goals.
Provide regular updates to senior leadership on project progress, budget, compliance, and performance metrics.
Ensure alignment of IT strategies and project and policies across regions, driving consistency and supporting global business objectives.

As the IT Manager, you will play a pivotal role in leading our IT department and ensuring the reliability, security, and performance of our technology infrastructure. You will be responsible for managing a team of IT professionals, overseeing day-to-day IT operations, monitoring systems for cyber security threats, and providing direction to support the organization's goals and objectives. In addition to strategic responsibilities, the role also requires hands-on involvement in day-to-day operations and project execution. In this role you will report to the Director of IT /IS, this role requires significant technical expertise, leadership abilities, and a proactive approach to problem-solving in addition to hands on capabilities.

Responsibilities:

* Manage the Global functions of IT, Cloud and R&D Lab infrastructure, while ensuring 24/7 availability.
* Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
* Developing and implementing Standard Operating Procedures (SOPs) and policies for backups, disaster recovery, security administration, change control, operations, and network infrastructure..
* Assess, manage, and administer employee identity and access
* Manage our MDM and EDR solutions globally
* Manage IT software, hardware, and equipment inventory
* Provide technical support to end-users, including diagnosing and resolving hardware and software issues, and providing training and guidance as needed.
* Perform IT needs assessments, technology, and vendor selections, focusing on building best practices while controlling costs.
* Plan, implement and maintain information security strategy and policies to meet regulations, adequate market best practice such as ISO27001 and SOC2
* Lead IT projects, including the design and deployment of new IT systems and services.
* Monitor performance of IT systems to determine cost and productivity levels

Join Our Team as IT Help desk team leader The IT Help desk team leader reports to the IT director and is responsible for providing quality Technical Support to internal customers through all available channels. Main responsibilities:
* Delivery and maintenance of quick and effective solutions for various IT technical issues.
* Users management at all systems permissions, group policy management, etc.
* Operations and support of Windows platforms and systems (including Office 365)
* Operations and support of security systems
* Operations and support of Cisco telephony systems
* Installation of endpoint equipment, printers, and more
* Operations and support of CDR systems (Content Disarm and Reconstruction)
* Installation of new Software
* Prioritize technical HD tasks

Were looking for a Director of Technical Support to lead our EMEA and APAC regions.
This is more than managing day-to-day operations, its about inspiring teams across multiple geographies, building new capabilities, and ensuring customers receive world-class support.
Youll lead through influence, scale operations across time zones, and partner with global leaders to drive technical excellence and customer success.
What Youll Do:
Lead Across Regions: Manage and inspire support managers and engineers across multiple EMEA and APAC locations, navigating the challenges of remote leadership with empathy and effectiveness.
Build Team Capabilities: Drive the development of technical and soft skills across the team. Create growth paths, mentor leaders, and ensure the organization is always advancing its expertise.
Solve Complex Problems: Champion root cause analysis and creative solutions, ensuring we deliver fast and effective resolutions.
Customer Advocacy: Be the voice of the customer in product and engineering discussions, ensuring their needs are central to decisions.
Drive Performance: Define and track KPIs such as CSAT, backlog, and time-to-resolution. Continuously improve operational efficiency and customer outcomes.
Cross-Functional Collaboration: Partner with Engineering, Product, and Customer Success to ensure smooth alignment and impactful outcomes.
Recruit & Develop: Hire, onboard, and coach managers and engineers, with a focus on building strong, resilient, customer-obsessed teams
Executive Presence: Engage with strategic customers and handle escalations, representing Support with credibility and confidence.

Were on the lookout for a Technical Support Engineer whos ready to go beyond the usual break/fix routine. This isnt just about fixing issues; its about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. Youll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldnt even dream of.
What you'll do:
Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. Youre not here to twiddle your thumbs; youre here to inspire, challenge, and elevate.
Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. Youll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. Youre the go-to when others throw in the towel.
Obsess Over Customers: Our customers arent just clientstheyre your mission. Ensure their experience isnt just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know weve got their back, every step of the way. Our customers dont just deserve supportthey deserve unforgettable experiences.
Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isnt just participationits disruption with purpose.
Innovate Relentlessly: Implement solutions that go beyond traditional technical support. Youre here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and dont hesitate to shake things up.