לוח משרות דרושים מנהל IT

We are seeking an experienced IT Manager to oversee the day-to-day operations of our IT Support and IT Operations teams. The successful candidate will ensure the efficient functioning of both teams, maintain system reliability, and provide excellent support services. You will also play a key role in IT strategy, system improvements, and team leadership to drive technological innovation and business efficiency.
Key Responsibilities:
Monitor system performance and ensure high levels of availability, security, and scalability.
Lead the global IT Support team in troubleshooting, problem-solving, and providing exceptional technical support to end-users.
Collaborate with other departments to align IT initiatives with business goals.
Manage budgets, resources, and vendor relationships to optimize IT operations.
Ensure compliance with industry standards and regulations.
Prepare reports and present performance updates to senior management.
Familiar with cloud environments (AWS, Azure), including finops skills.

we are a global fintech company (NASDAQ; TASE: NYAX) and a leading provider of cashless payment, consumer engagement, and business management solutions for the unattended retail sector. We are lookig for a Customer Onboarding system specialist to join our Compliance Operations group. This position plays a critical role in ensuring a seamless and complaint Onboarding experience for our customers, in alignment with global compliance regulations. The Customer Onboarding system specialist reports to Compliance Operations Director. IN THIS POSITION YOU WILL:
* Serve as the primary point of contact for the technical and operational aspects of the Compliance Operations system.
* Implement system changes and updates based on user requirements.
* Collaborate closely with the salesforce (SF) team and Sales Operations to support new processes, reports, locations, and initiatives.
* Partner with the Billing and Legal teams to ensure accurate reflection of all agreement-related components.
* Monitor system performance and ensure timely troubleshooting of errors and failures while collaborating with all other IT focal points.
* Set and monitor service level agreements (SLAs).
Learn More about Nayax:
Nayax is a global fintech company (NASDAQ; TASE: NYAX) providing an end-to-end platform for payments, consumer engagement, and business operations. Founded in 2005, Nayax empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 50+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,100 employees across 11 global offices, we operate in 62+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments just a short walk from the train station and designed for collaboration and growth. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.

we are looking for an experienced and proactive Senior IT Systems Engineer to join our growing IT team. This role will be pivotal in managing our modern, cloud-first infrastructure with a focus on Azure, AWS, Office 365, Intune, and enterprise security platforms.
The ideal candidate is a senior-level engineer who thrives on automation, scalability, and supporting a dynamic, hybrid workforce.
Key Responsibilities:
Design, manage, and secure systems across Azure, AWS, Office 365, and Docker-based environments.
Oversee device management policies and compliance via Microsoft Intune across Windows, macOS, and mobile platforms.
Lead onboarding and offboarding workflows, integrating automation and security best practices.
Develop self-service solutions and automated workflows for IT operations using tools like PowerShell, Python, Azure CLI, AWS CLI, and code/no-code platforms (e.g., Workato, Torq).
Administer Entra ID (Azure AD), including conditional access, MFA, and role-based access control (RBAC).
Enforce endpoint and cloud security using CrowdStrike, firewalls, and Cato Networks, and conduct routine audits.
Troubleshoot and manage complex network environments, VPNs, and cloud-based firewalls.
Provide advanced technical support and guidance to internal IT and service desk teams.
Maintain comprehensive documentation and mentor junior staff.

We are looking for a Customer Field/Support Manager for post-sale activities.
The position requires interfacing with clients as a technical expert both during the initial implementation and ongoing support at the customers site.
Responsibilities:
Provide Tier 1-3 level support including reproduction and documentation of system events.
Lead, mentor, and motivate the support teams, ensuring they have the tools, knowledge, and support needed to provide outstanding customer service.
Monitor and manage day-to-day support activities, including ticket management, issue resolution, and service level adherence.
Onsite and Remote installation Worldwide.
Ability to diagnose, troubleshoot, and resolve issues by providing root cause analysis to the customer.
Perform onsite customer training during initial installation and ongoing as required.
Collaborate with customers to engineer effective solutions incorporating our product.
Collaborate with the Pre-Sales and Sales Team as needed to educate as well as get customer needs/requirements.
Monitor all assigned cases for customer support and update all activities on the company tracking system.
Documents service and installation actions by completing forms, reports, logs, and records.

We are looking for a Business operation specialist.

Overview We are seeking a dynamic and detail-oriented IT Support and Systems Specialist to join our IT team. This hybrid role is split evenly between providing high-quality technical support and managing key systems that enable smooth IT operations. You will play a vital role in ensuring our internal technology infrastructure is reliable, efficient, and secure.
Key Responsibilities ??? IT Support Serve as the first point of contact for end-user technical support across hardware, software, and network-related issues. Troubleshoot and resolve incidents related to:
* Windows and MacOS - Hardware and software
* Office 365 and Google Workspace platforms
* Peripheral devices (meeting rooms, end-user equipment, etc.)
* Provide remote and in-person technical assistance to employees.
* Manage help desk ticketing system, ensuring timely resolution and communication. ??? Systems Administration
* Maintain and administer Office 365 and Google Workspace environments, including user management, licensing, and integrations.
* Manage device fleet through Jamf & Intune.
* Ensure endpoint security compliance and OS patch management.
* Monitor system health, performance, and capacity planning.
* Participate in system upgrades, maintenance, and documentation.
* Create automations and improve processes.

We're looking for a Technical Operations Team Lead to join our platform group and drive execution across technical operations, infrastructure, and delivery processes. This role blends leadership, technical depth, and cross-functional collaboration and is perfect for someone who thrives in fast-paced, high-impact environments.
Youll lead a hybrid team (on-site and offshore), work with global stakeholders, and partner with our Program Managers to track delivery in Jira and bring structure to rapidly evolving workflows. This is a key role in helping us scale and operate more efficiently as we build the future of secure cloud connectivity.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Lead and mentor a cross-functional team (including offshore members)
Own execution planning, delivery tracking, and team velocity
Collaborate with Program Managers to define, track, and report work in Jira
Implement and optimize working procedures for technical teams
Manage Cloud IT systems and user lifecycle (e.g., Okta/Azure, Our SaaS access).
Oversee 3rd party service providers, procurement, and budgeting.
Design and implement automation (Python preferred), including AI-driven workflows.
Support R&D and QA teams with cloud infra, and internal developer's tools and Dev Environments.
Partner with Customer Success, Sales Engineering, and Field Ops.
Ensure compliance with internal security policies by working closely with the CISO and applying SecOps requirements across Cloud IT systems and operations.

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities:
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

We’re a fast-growing international media company , and we’re on the hunt for a proactive, tech-savvy IT Support Specialist to join our global IT team in Kiryat Ono If you're passionate about IT, love solving technical challenges, and want to work in a dynamic, international environment – this one’s for you. What You'll Be Doing: Own IT operations – Oversee hardware, software, and network infrastructure across multiple locations. Be the go-to tech expert – Troubleshoot, install, and upgrade IT systems to keep things running smoothly. Google Workspace (G Suite) Pro – Support, configure, and optimize Gmail, Calendar, Docs, and more. Manage user access & security – Keep our systems secure and user-friendly. Lead IT onboarding & offboarding – Ensure smooth transitions for new and departing employees. Drive automation & integration – Optimize workflows with Monday.com, Freshdesk, Slack, Integromat, Zapier , and more. Virtual servers & cloud – Manage and maintain Linux & Windows servers for maximum efficiency. Lead a small remote IT team – Assign tasks, set priorities, and mentor team members. Monitor IT costs & budgets – Keep IT spending in check while ensuring top performance.

We're looking for a Technical Operations Team Lead to join our platform group and drive execution across technical operations, infrastructure, and delivery processes. This role blends leadership, technical depth, and cross-functional collaboration and is perfect for someone who thrives in fast-paced, high-impact environments.
Youll lead a hybrid team (on-site and offshore), work with global stakeholders, and partner with our Program Managers to track delivery in Jira and bring structure to rapidly evolving workflows. This is a key role in helping us scale and operate more efficiently as we build the future of secure cloud connectivity.
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Lead and mentor a cross-functional team (including offshore members)
Own execution planning, delivery tracking, and team velocity
Collaborate with Program Managers to define, track, and report work in Jira
Implement and optimize working procedures for technical teams
Manage Cloud IT systems and user lifecycle (e.g., Okta/Azure, Our SaaS access).
Oversee 3rd party service providers, procurement, and budgeting.
Design and implement automation (Python preferred), including AI-driven workflows.
Support R&D and QA teams with cloud infra, and internal developer's tools and Dev Environments.
Partner with Customer Success, Sales Engineering, and Field Ops.
Ensure compliance with internal security policies by working closely with the CISO and applying SecOps requirements across Cloud IT systems and operations.

We are looking for a IT Engineer.
As our dedicated IT Engineer, you will be the cornerstone of our company's technological operations, providing essential IT services and support to our employees. You will assume full ownership of our internal IT environment, encompassing user support, system management, physical hardware, and office infrastructure. Your responsibilities will include defining and implementing IT processes, automating workflows, and ensuring our technology infrastructure is scalable and secure to support our ongoing growth. This is a hands-on position that demands both technical proficiency and strong interpersonal skills.
Responsibilities:
User Support & Help Desk: Serve as the primary point of contact for all IT support inquiries, delivering expert-level troubleshooting for software, hardware, and network-related issues for all employees.
Onboarding & Offboarding: Manage the complete process for welcoming new hires and facilitating the departure of employees. This involves preparing and provisioning laptops, creating user accounts, and ensuring secure de-provisioning.
IT Infrastructure & Systems Ownership: Take charge of the company's IT systems and physical infrastructure, including the comms room, network devices, and meeting room technology. This includes ensuring optimal functionality, maintenance, and security.
Hardware & Asset Management: Oversee the lifecycle of IT assets, such as laptops, monitors, peripheral devices (mice, keyboards), and other equipment. This includes procurement, inventory tracking, maintenance, and secure disposal. You will also have ownership of seating arrangements and other physical office IT-related aspects.
Process Automation: Identify opportunities to enhance IT operational efficiency through automation. Develop scripts and implement solutions to simplify repetitive tasks, improve workflows, and reduce the overall IT workload.
Vendor Management & Purchasing: Manage relationships with IT vendors and manage the procurement of all IT equipment and software licenses for our office and users.
Security & Compliance: Support the implementation of information security policies, manage user permissions, and ensure that all IT operations adhere to company standards and relevant compliance requirements, including HIPAA.
Documentation: Create and maintain comprehensive documentation for all IT processes, systems, and standard operating procedures.

we are looking for a tech-savvy IT Helpdesk Specialist to join our global IT team, based in our Tel Aviv office. In this role, youll support both local employees and global users, providing hands-on and remote assistance with hardware, software, company events, and day-to-day IT needs.
Your responsibilities will include configuration, troubleshooting, system monitoring, maintaining IT asset inventory, supporting onboarding and offboarding processes, and ensuring the smooth operation of collaboration tools and video conferencing systems.
Youll work with the latest technologies for device management, identity access, and automation, helping to maintain a secure, efficient, and high-performing IT environment.
This role offers strong opportunities for professional growth, with exposure to modern IT infrastructure, global operations, and the potential to grow into more senior technical or operational roles.

Join Our Team as IT Help desk team leader The IT Help desk team leader reports to the IT director and is responsible for providing quality Technical Support to internal customers through all available channels. Main responsibilities:
* Delivery and maintenance of quick and effective solutions for various IT technical issues.
* Users management at all systems permissions, group policy management, etc.
* Operations and support of Windows platforms and systems (including Office 365)
* Operations and support of security systems
* Operations and support of Cisco telephony systems
* Installation of endpoint equipment, printers, and more
* Operations and support of CDR systems (Content Disarm and Reconstruction)
* Installation of new Software
* Prioritize technical HD tasks

As the IT Manager, you will play a pivotal role in leading our IT department and ensuring the reliability, security, and performance of our technology infrastructure. You will be responsible for managing a team of IT professionals, overseeing day-to-day IT operations, monitoring systems for cyber security threats, and providing direction to support the organization's goals and objectives. In addition to strategic responsibilities, the role also requires hands-on involvement in day-to-day operations and project execution. In this role you will report to the Director of IT /IS, this role requires significant technical expertise, leadership abilities, and a proactive approach to problem-solving in addition to hands on capabilities.

Responsibilities:

* Manage the Global functions of IT, Cloud and R&D Lab infrastructure, while ensuring 24/7 availability.
* Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
* Developing and implementing Standard Operating Procedures (SOPs) and policies for backups, disaster recovery, security administration, change control, operations, and network infrastructure..
* Assess, manage, and administer employee identity and access
* Manage our MDM and EDR solutions globally
* Manage IT software, hardware, and equipment inventory
* Provide technical support to end-users, including diagnosing and resolving hardware and software issues, and providing training and guidance as needed.
* Perform IT needs assessments, technology, and vendor selections, focusing on building best practices while controlling costs.
* Plan, implement and maintain information security strategy and policies to meet regulations, adequate market best practice such as ISO27001 and SOC2
* Lead IT projects, including the design and deployment of new IT systems and services.
* Monitor performance of IT systems to determine cost and productivity levels

Senior Manager, our SAP, is an IT leadership position, reporting to our CIO, responsible for leading and mentoring a talented group of analysts, developers and testers to deliver business solutions on the current ECC and Future S4HANA SAP platforms. This is a customer-facing role that requires strong leadership skills, a sound technical foundation, a breadth of functional knowledge & the ability to work across multiple teams within IT, as well as business units to realize the goals of ERP-specific projects on our roadmap. It is a challenging position that requires excellent business and technical know-how as well as strong leadership skills.
Key Responsibilities
Drive the strategic roadmap for SAP.
Get influence and sponsorship for the strategic roadmap.
Lead a Global SAP group consisting of a talented team of system analysts, developers, and testers.
Attain a strong knowledge of industry business models and processes.
Deliver quality and scalable solutions that meet the needs of our digital transformation.
Manage resources, plan deliverables/milestones, and oversee the project deliverables with the goal of realizing our roadmap and release plan.
Research current trends, along with emerging technologies in related areas and provide insight and analysis on how they may positively or negatively impact the enterprise.
Work with project managers and IT lead to provide effort estimation towards future programs and projects.
Develop and maintain a governance model and safeguarding to enable releases and changes across multiple line of business.