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לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a Junior IT Specialist to join our team and provide day-to-day IT support to employees across our global offices.
Youll help keep our people connected and productive by supporting user access, devices, and the SaaS tools we use every day. From onboarding new employees and troubleshooting technical issues to managing permissions and supporting Mac and Windows devices, youll play an important role in creating a smooth and secure employee experience.
This is a great opportunity for someone early in their IT career who is hands-on, service-oriented, eager to learn, and comfortable working in a fast-paced, global environment.
Responsibilities:
Serve as the first point of contact for IT support requests, mainly for our Israel team with backup for our UK and US colleagues, managing each request through Zendesk and Slack from first response through resolution.
Onboard new employees and offboard leavers, including creating and closing accounts, granting and removing access, and making sure everyone is ready to work on day one.
Help employees access the tools they work with, including sign-in and MFA issues, access requests, mail groups, and software licences, mostly in Okta and Google Workspace.
Prepare, hand over, and support Mac and Windows laptops, from setting up a new device to troubleshooting and replacing an old one.
Act as the first stop for employees who want to use AI tools, understanding what they are trying to achieve, pointing them to the right approved tool, and helping them get started safely.
Requirements:
1-2 years of hands-on experience in IT support, IT operations, or system administration, gained at a company, in military service, or in a similar setting.
Confidence working with user accounts, permissions, and troubleshooting on macOS and Windows. Experience with Google Workspace or Okta is an advantage.
Real curiosity about AI: you already use AI tools yourself and see them as a way to do your job better.
A fast, independent learner who takes on new challenges and can keep things running when the rest of the team is away.
Strong communication skills in Hebrew and English, with the patience to support both technical and non-technical employees while handling several requests at once.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8871712
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משרות דומות שיכולות לעניין אותך
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3 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Money is becoming software. That changes everything about how it has to be protected. Stablecoins, tokenized assets, and payments made by AI agents are moving real value at machine speed. Thats where our company comes in. We build the security technology behind how money moves. Coinbase, MetaMask, Uniswap, and many of the largest platforms moving money today rely on us to screen billions of transactions and stop fraud, scams, and hacks before they reach a single user.
Were backed by investors including Sequoia Capital, Ribbit Capital, and Cyberstarts, firms behind some of the biggest names in cybersecurity.
We're looking for an IT Manager to own how our company works day to day: how people get access, how their machines operate, how the network runs, and how the offices function.
What You'll Do:
Help Desk & Support. Serve as the single point of contact for all IT support. Handle everything from day-to-day access requests and software hiccups to laptop troubleshooting, ensuring the team gets fast, hands-on help directly from you.
Identity. Own Okta as our primary IdP. Automate the full joiner-mover-leaver lifecycle from HiBob into every downstream app, and own SAML and OIDC integrations, SCIM provisioning, and adaptive MFA policies. Access should be a function of someone's role, not a ticket.
Endpoints. Own our Apple fleet in Jamf Pro: zero-touch enrollment, configuration profiles, patch policies, and scripted deployments. A new hire's Mac should be compliant and fully configured before they open it.
Network and offices. Own the firewall and wireless infrastructure end to end: policies, VPN, segmentation, 802.1X, and zero-trust remote access. Own every meeting room too, including Meet and Zoom hardware, displays, booking, and cabling, and standardize the build so a new office is a deployment rather than a project.
SaaS. Primary admin for Google Workspace, Slack, Notion, Linear, GitHub, and dozens more. Integrate through APIs and webhooks rather than manual sync, and drive license and vendor consolidation.
Automation and AI. Treat every recurring manual task as a bug. Write code against the Okta, Jamf, Google Workspace, and HiBob APIs, and use LLM tooling, coding agents, and MCP integrations to build support workflows that resolve requests without a human in the loop.
Security and compliance. Partner with Security on zero-trust access, patch remediation, access reviews, and automated evidence for SOC 2 and ISO 27001. Support incident response with the logs and device actions the team needs, fast.
Requirements:
2-3 years experience running IT in a fast-paced environment.
Experience supporting and troubleshooting macOS environments - a must.
A strong service mindset and the ability to independently manage and resolve everyday tech issues end-to-end.
Deep hands-on Okta: lifecycle management, group rules, SAML and OIDC, SCIM, and authentication policies.
Advanced Jamf Pro engineering and macOS troubleshooting at the command line.
Real network experience: firewalls, controller-based wireless, VLANs, VPN, and 802.1X.
Google Workspace administration in depth, plus experience owning conference room AV.
Strong scripting and comfort working straight against REST APIs. You should be able to read an API doc and have something working the same day.
Demonstrated use of AI tools to ship real work.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8869509
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15/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
About us Founded in 2014, we are a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to todays fast-evolving hybrid work environment. we are considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, our company has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why youll love working at our company? we are a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. Youll work with some of the best people in the industry, who love what they do. Youll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a company employee, youll be presented with long term career opportunities, globally. Who is the ideal worker? Youre a team player. You take pride in what you do and have a mindset of Im all in when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to read the room and understand the professional environment youre in. About the position we are looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day Employee Experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk
* Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues
* Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality
* Support employees at global locations remotely, across time zones
* Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding)
* Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com
* Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions
* Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking
* Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling
* Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages
* Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements)
* Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology
* Install, configure, and support C
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8801839
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23/09/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We're looking for an IT Engineer to join our growing IT team in Tel Aviv. You'll be responsible for the day-to-day systems, infrastructure, and support that keep us running - from employee laptops to network infrastructure to the tools our teams rely on every day. This is a hands-on role for someone who takes pride in getting the details right, enjoys solving problems for people, and wants to help build IT operations that scale with a fast-growing company.

Responsibilities
Provide expert-level IT support to employees, troubleshooting software, hardware, and network issues across the company.
Own the onboarding and offboarding process end-to-end - provisioning laptops, setting up accounts, and ensuring secure de-provisioning.
Maintain and support our IT infrastructure and physical systems, including the comms room, server racks, network devices, and meeting room technology.
Manage the lifecycle of IT assets - laptops, monitors, peripherals, and equipment - including procurement, inventory tracking, maintenance, and disposal.
Identify opportunities to automate repetitive work and build scripts or tools that improve IT operations.
Manage relationships with IT vendors and support procurement of equipment and software licenses.
Support the implementation of information security policies, manage user permissions, and help ensure IT operations meet compliance requirements, including HIPAA.
Create and maintain clear documentation for IT systems, processes, and procedures.
Requirements:
2+ years of hands-on experience in an IT support or administration role, managing company IT infrastructure and internal services.
Strong knowledge of macOS and Windows operating systems.
Experience with cloud-based productivity suites (e.g., Google Workspace, Slack).
Familiarity with identity and access management tools (e.g., JumpCloud, 1Password).
Solid understanding of networking concepts and hardware (routers, switches, firewalls).
Experience with a ticketing system (e.g., Jira) and endpoint security tools (e.g., SentinelOne).
Familiarity with access control systems in an office environment.
Proven experience automating IT processes via scripting (Python, Bash) or configuration management tools.
Excellent problem-solving and analytical skills, with strong communication abilities - you can explain technical issues clearly to non-technical colleagues.
A collaborative mindset and the ability to take ownership of projects while working closely with your teammates.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8830340
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7 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how youll make an impact:
Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users
Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one
Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently
Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls)
Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects - planning carefully to minimize business impact
Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding
Collaborate with Legal, Security, and HR on compliance requirements - including GDPR and Israeli Privacy Law - and contribute to internal security initiatives such as penetration testing and DLP
Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules
Keep our Jira ticketing system clean and current - resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly
Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks
Requirements:
2-4 years of experience in IT support or systems administration
Hands-on experience with a device management platform such as JumpCloud, Jamf, Intune, or equivalent
Working knowledge of Google Workspace administration and Okta or a similar SSO/IAM platform
Comfortable supporting Mac, Windows, and Linux environments
Experience with AV/conference room technology: cameras, mixers, microphones, and display systems
Fluent Hebrew and solid working English (written and spoken) - the team is global, and youll communicate regularly across offices
Strong documentation habits - you write things down, keep records accurate, and leave clear handoffs
Ownership mindset: you follow up proactively, push for answers, and dont let things fall through the cracks
Ability to coordinate with multiple stakeholders across IT, Legal, Security, Finance, and HR on concurrent projects
Familiarity with a ticketing system (Jira, ServiceNow, or similar) and accountability to resolution SLAs
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8862006
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for an experienced IT Support specialist with high service awareness who will support 700+ users and will respond to all Help Desk tickets in a dynamic environment. Maintaining an active inventory of all IT assets, setting up new users, and assorted other IT-related tasks.

What youll do:

Respond to requests for technical assistance (in-person, ticket system, Slack, email).
Diagnose and resolve technical hardware and software issues, i.e., Windows MacOS.
Install and troubleshoot end user equipment, software and hardware .
Perform IT onboarding and offboarding processes for employees, including setting up end-user equipment and accounts.
Provide guidance, assistance, and follow-up on employee questions and tech problems.
Follow IT procedures, logging all IT interactions and administering helpdesk software.
Set up and maintain IT multimedia systems.
Requirements:
At least 2 years of experience as a Help Desk/IT Support Specialist.
High service awareness, ability to work independently and strong communication and collaboration skills.
The ability to Identify and prioritize tasks.
Familiarity working with ticketing systems, remote support tools (e.g., TeamViewer), and hardware lifecycle management
Proficient in supporting modern workplace and collaboration tools (e.g.,Google Workspace Microsoft 365, Slack,) and troubleshooting Windows/Mac operating systems
Good understanding of user lifecycle provisioning, IdP administration (Entra ID), and access control concepts (SSO, GPO).
Familiarity with Mobile Device Management platforms for Windows and Mac (e.g., Intune, Iru, Apple Business Manager).
Experience using inventory platforms and managing software licenses across various departments (JetBrains, Adobe, Figma, Zoom,AI Tools, VPN).
Familiarity with hardware components (desktops, laptops) and basic networking.
Fluent Hebrew & English.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8849868
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
30/09/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
As an IT Specialist
, youll play a key role in keeping our growing team productive, secure, and connected. Youll own day-to-day employee IT support, manage onboarding and offboarding, administer core identity and endpoint systems, and help maintain the infrastructure behind our Tel Aviv office. This is a hands-on role for someone who enjoys solving problems independently, working closely with employees, and improving IT operations as the company scales.


What Youll Do
Support Employees Day-to-Day: Serve as a primary point of contact for employee IT support, troubleshooting hardware, software, access, and connectivity issues.
Own Onboarding & Offboarding: Manage employee setup and departure end-to-end, including accounts, access permissions, devices, and equipment.
Administer Core IT Systems: Manage identity, access, endpoints, and SaaS platforms such as Okta, Kandji, 1Password, Google Workspace, and CrowdStrike.
Maintain Office IT Infrastructure: Support networking, conference rooms, Zoom Rooms, printers, workstations, and other office technology.
Improve IT Operations: Help streamline recurring processes and identify opportunities to use automation, scripting, and AI to make IT operations more efficient.
Requirements:
What You Bring
2-3 years of experience in IT support, IT operations, or a similar hands-on role.
Strong experience supporting macOS environments and administering Google Workspace.
Hands-on experience with identity providers such as Okta, Entra ID, or JumpCloud.
Experience with MDM platforms such as Kandji, Jamf, or Intune.
Working knowledge of networking fundamentals, including VLANs, DNS, DHCP, Wi-Fi, and VPNs.
Strong troubleshooting and independent problem-solving skills.
Clear communication skills and a service-oriented approach to supporting employees.


Nice to Haves
Background or experience in information security.
Experience with scripting and automation, with an interest in using AI to improve IT operations.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8838232
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
15/09/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are looking for a skilled and passionate IT Engineer to join our IT team! If you have a strong service orientation, deep technical expertise across diverse environments (Windows & Mac), and the drive to take end-to-end ownership of endpoint management, security, and cutting-edge IT tools (including AI)- this is the place for you.
In this role, you will be responsible for:
Primary responsibility is user support and service. Respond to help desk calls, online submittals, walk-ins, and emails in a timely manner. Document help desk resolutions and follow up with users to ensure the resolution is satisfactory.
Assist users with account logins, password resets, VPN connections, FW permissions, server access, certificates & more.
Setup, install, and configure new computers, networks, and software (Windows and Mac).
Responsible for the Onboarding and Offboarding processes in IL site (part of a team)
Support Microsoft AD and 3rd party applications and platforms (Google Workspace, Office 365, Intune, Zoom etc.)
Manage and support Windows and Mac endpoints using Microsoft Intune, including device enrollment, application deployment, configuration policies, and troubleshooting.
Support hardware problems (printers, projectors, peripherals, etc.).
Working with vendors (Orders, support, licensing)
Create and follow standard IT procedures.
Use AI tools to assist with troubleshooting, documentation, automation, and day-to-day IT tasks.
Manage and maintain the IT ticketing system and support its day-to-day operation.
Requirements:
2.5-5 years of proven experience in an IT Support or IT Engineer role (preferably in tech companies).
Strong, proven experience supporting both Windows and Mac environments.
Solid experience with Microsoft Intune (device configuration, app deployment, enrollment, and policies).
Hands-on experience with Google Workspace, Active Directory, and Microsoft 365.
Strong understanding of networking basics (Switches, VLANs, APs, VPNs) and security protocols (FW, EDR/XDR, DLP).
Practical experience with AI tools and a drive to leverage them for IT automation, ticketing optimization, and workflow productivity.
Knowledge of identity and access management (SSO, SAML, user provisioning) and SaaS administration (Slack, Zoom, DocuSign, etc.).
Excellent communication skills, service-oriented mindset, and a proactive "get-things-done" approach.
Fluent in English (both spoken and written).
Advantages:
Hands-on experience with scripting (PowerShell, Python, or Bash).
Familiarity with Linux, VMware, AWS, or enterprise networking/security (Palo Alto, Cato Networks).
Experience with conference room setups (e.g., Zoom Rooms).
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8822388
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
4 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a hands-on, proactive, and service-oriented IT Specialist to join our growing team.

In this role, you will be responsible for providing end-to-end IT support, both onsite and remotely, while maintaining our day-to-day IT operations, infrastructure, and employee technology experience.

You will work closely with employees, vendors, and internal teams to ensure a secure, reliable, and efficient IT environment, while supporting our security and compliance processes.

Key Responsibilities



Provide Tier 1 and Tier 2 IT support for Windows and macOS environments, including hardware, software, and user-related issues.
Manage employee onboarding and offboarding, including device provisioning, account setup, access permissions, and secure equipment returns.
Administer Google Workspace and Microsoft 365, including users, groups, MFA, SSO, and access management.
Deploy and manage endpoint devices through MDM solutions, including encryption, patching, and security policies.
Maintain office IT infrastructure, including Wi-Fi, switches, VPN, firewalls, meeting room equipment, and peripherals.
Manage IT assets, software licenses, hardware procurement, and vendor relationships.
Troubleshoot network and connectivity issues and coordinate with external service providers.
Support IT security controls, compliance requirements, and continuous improvement of internal IT processes.
Requirements:
3+ years of hands-on IT support or administration experience, or equivalent relevant military technical experience, preferably in a growing high-tech environment.
Strong troubleshooting skills across Windows and macOS hardware and software.
Hands-on experience administering both Google Workspace and Microsoft 365.
Practical experience with MDM and endpoint management tools such as Intune, JumpCloud, Jamf, or similar.
Solid understanding of networking fundamentals, including TCP/IP, DNS, VPN, Wi-Fi, switches, VLANs, and firewalls.
Experience managing IT assets, software licenses, procurement, and vendors.
Ability to work independently, prioritize tasks, and take ownership of technical issues from start to resolution.
Excellent interpersonal and service-oriented skills.
Good communication skills in Hebrew and English.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8866763
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סגור
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
15/10/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Founded in Tel Aviv in 2016, UVeye is a computer vision and data company that creates automatic vehicle inspection systems to encourage road safety and increase transparency across the automotive industry. With key partnerships including General Motors, Volvo, and CarMax among others, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 250 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how you’ll make an impact:
* Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users
* Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one
* Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently
* Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls)
* Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects — planning carefully to minimize business impact
* Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding
* Collaborate with Legal, Security, and HR on compliance requirements — including GDPR and Israeli Privacy Law — and contribute to internal security initiatives such as penetration testing and DLP
* Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules
* Keep our Jira ticketing system clean and current — resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly
* Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks
Requirements:
* 2–4 years of experience in IT support or systems administration
* Hands-on experience with a device management platform such as JumpCloud, Jamf, Intune, or equivalent
* Working knowledge of Google Workspace administration and Okta or a similar SSO/IAM platform
* Comfortable supporting Mac, Windows, and Linux environments
* Experience with AV/conference room technology: cameras, mixers, microphones, and display systems
* Fluent Hebrew and solid working English (written and spoken) - the team is global, and you’ll communicate regularly across offices
* Strong documentation habits - you write things down, keep records accurate, and leave clear handoffs
* Ownership mindset: you follow up proactively, push for answers, and don’t let things fall through the cracks
* Ability to coordinate with multiple stakeholders across IT, Legal, Security, Finance, and HR on concurrent projects
* Familiarity with a ticketing system (Jira, ServiceNow, or similar) and accountability to resolution SLAs
Nice to have:
* Experience with NVIDIA DGX or other GPU compute infrastructure
* Active Directory, Proxmox, or enterprise networking fundamentals
* Exposure to RBAC implemen
This position is open to all candidates.
 
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8802183
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23/09/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a hands-on IT Helpdesk Specialist to join our IT Infrastructure team. You and other Helpdesk team members will be the first point of contact for end-user support, resolving hardware and software issues, managing user accounts, and supporting endpoint deployments. The role is primarily based at our Tel Aviv headquarters and includes remote support for users in the US, Mexico, Asia, Jerusalem, and Beer Sheva.
Location: This is a full-time position based at our headquarters in Ramat Hachayal, Tel Aviv.
Responsibilities:
Provide Tier 1-2 technical support for ~1,200 corporate endpoints (Windows 10/11, Servers 2016-2022, laptops and desktops)
Manage user accounts, groups, and permissions in Active Directory
Support Microsoft 365 applications: Outlook, Teams, OneDrive, SharePoint, and related services
Assist with device enrollment, configuration, and troubleshooting via Microsoft Intune
Handle VPN client support (FortiGate) and basic network connectivity troubleshooting
Set up and configure workstations for new employees (onboarding)
Log, track, and resolve support tickets in the helpdesk ticketing system
Escalate complex issues to senior IT team members as appropriate
Support peripheral devices: printers, monitors, docking stations, mobile devices
Ability to plan, execute, and deliver IT projects alongside day-to-day support activities.
Requirements:
Must Have
3+ years of experience in an IT support/helpdesk role
Solid troubleshooting skills on Windows 10 and Windows 11
Solid troubleshooting and basic administration skills with Windows Server (2016/2019/2022), including event logs, services, and server roles.
Hands-on experience with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Active Directory: user management, group policies, password resets, OU structure
Networking fundamentals: DNS, DHCP, TCP/IP, VPN clients
Hardware support: laptops, desktops, peripherals, basic imaging/reimaging for PCs
Experience working in a medium to large organizations (500+ users)
Strong verbal and written communication skills in Hebrew; working proficiency in English
Strong skills as user trainer - for PC, Windows, devices, applications related issues
Excellent team player
Required to travel occasionally between company sites (Tel Aviv, Jerusalem, Beer Sheva) when required for projects, deployments, or operational needs.
Advantage
Experience with Microsoft Intune
Basic PowerShell scripting for automation and troubleshooting
Exposure to endpoint security tools (e.g., CrowdStrike, Defender for Endpoint)
FortiGate VPN client support experience
Citrix Virtual Apps and Desktops (XenApp/XenDesktop) user session support, published app troubleshooting, Citrix Workspace client.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8829879
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