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Required Security Engineer- Focused Services (GCS)
Your Career
You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact
Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web.
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues.
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner.
Work to reproduce customer issues and qualify critical issues.
Publish Technical Support Bulletins and other user documentation in the Knowledge Base.
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc.
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution.
Work shoulder to shoulder with the Sales and Sales Engineering Teams.

we are seeking a promising and talented DevOps Cloud Engineer to join our DevOps group. If you thrive in a fast-paced, dynamic environment, can handle multiple requests simultaneously, and enjoy working independently as part of a cutting-edge DevOps team, this is your opportunity to help make the world a safer place!
Key Responsibilities
Act as a DevOps Engineer within a highly skilled team, responsible for large-scale operations from development to production.
Design, develop, and maintain Avanans CI/CD solutions, including operating systems, containers, cloud orchestration, and full end-to-end automation.
Implement tools and procedures for monitoring, deployment, and alerting across our SaaS multi-tenant product family.
Participate in the large-scale migration of a highly complex system into a secured, regulation-compliant environment.
Continuously improve our cloud infrastructure to ensure fault tolerance, scalability, and security.
Plan capacity, stabilize, and enhance the performance of application infrastructure with cost efficiency and scaling in mind.
Design and shape our monitoring and logging solutions.
Execute all tasks with top-notch cloud infrastructure security as a guiding principle.

we are seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.


Responsibilities:

Serve as the first point of contact for employees seeking IT support via ticketing system, email, or in-person.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Escalate complex issues to senior IT staff when necessary.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure including video conferencing systems, printers, and networking equipment.

Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.



Responsibilities

Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

We are seeking an Experienced Senior DevOps Engineer to join our high-performing SaaS Security team.
Born from a successful cybersecurity startup acquisition, we operate as a dynamic team within a larger organization, driven by innovation and a passion for building cutting-edge security solutions.
As our lead DevOps engineer, you will build and maintain our large-scale, automated, SaaS infrastructure.
Our technology stack includes GCP, K8s, Prometheus, Terraform, PostgreSQL, Kafka, Temporal and Hasura. Youll work collaboratively with software engineering teams and tech leads, help automate and streamline our operations and processes and troubleshoot issues in our development, test and production environments.
Key Responsibilities
Design and develop our SaaS infrastructure, CI/CD pipelines, permissions model and deployment strategy.
Improve overall security posture, manage permissions and improve work processes.
Assist in introducing new technologies into group infrastructure.
Be a focal point for the stability of our infrastructure.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at our company.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

We're in search of an Senior Platform/Infrastructure Engineer to join our team. You'll play a key role in deploying, maintaining, enhancing, and scaling up our high-scale, mission-critical data center production environment, which is essential to our SASE solution. Your responsibilities will include investigating complex production issues across network, OS, Virtualization, Cloud interconnectivity, and hardware components. You'll also focus on improving system resiliency and monitoring tools, as well as automating methods and procedures to streamline operations and boost stability. If you're a skilled Network/DevOps/Data Center/System engineer with experience in large-scale infrastructure environments, and you're looking to advance your career by joining one of the industry leaders in the evolving cybersecurity field, we'd love to have you on our team.
This job is located in Tel Aviv (hybrid).
About Us
we are a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.
Key Responsibilities
Plan, deploy, maintian, and optimize the organization's data center infrastructure, including routers, swtiches, firewall, servers and SAN/NAS units.
Create and maintain Infrastructure as Code (IaC) that deploys, scales, configures, and updates Data Center equipment, encompassing servers, storage, switches, and firewalls.
Monitor network and system performance, detect bottlenecks or connectivity issues, and implement necessary solutions.
Debug issues both in production and in labs. Create, test and validate solutions.
Foster collaboration with cross-functional teams to guarantee network security, uphold data integrity, and adhere to industry best practices and regulatory standards.
Participate in On-Call.

We are looking for a Linux Internals Software Engineer for our Tel Aviv R&D center. In this unique role, you will be a key part of our engineering team, with a primary focus on providing expert-level development for our customer issues. You'll use your deep knowledge of Linux internals to diagnose, troubleshoot, and resolve critical problems, directly impacting our customers' success while also contributing to the development of our revolutionary endpoint security product.
Your Impact
Act as a technical expert and the primary point of contact for complex, customer-reported issues.
Utilize your extensive knowledge of Linux internals to debug and root-cause critical issues, including user-space and kernel-mode components.
Collaborate directly with support to understand their environments and reproduce problems, ensuring a positive and effective support experience.
Lead resolution in coordination with other development and QA teams
Contribute to the development of internal tooling, and automation scripts, to improve the efficiency and quality of our customer support.
Be part a team that values SW development best practices and high standards.

Required Senior DevOps Engineer (Cortex Research)
Your Career
As a Senior DevOps Engineer supporting our Research Group, you will lead all DevOps and infrastructure initiatives that empower our researchers to move quickly, securely, and reliably. You will be responsible for designing, building, and maintaining the groups cloud environments, ensuring scalability, stability, and performance across a wide range of experimental and production workloads.
Youll serve as the primary point of contact between the Research Group and other critical stakeholdersincluding Security, Networking, Compliance, and Platform teamsensuring that research projects align with organizational standards while still enabling innovation at a rapid pace.
Your Impact
Own and evolve the Research Groups infrastructure and CI/CD pipelines, enabling reproducible, automated, and scalable experimentation
Partner with security and compliance teams to enforce best practices around data governance, access controls, and regulatory requirements
Collaborate with networking and platform engineers to integrate research workloads into the broader company ecosystem
Mentor engineers and researchers on DevOps best practices, helping to instill a culture of operational excellence in the research domain
Define and implement standards for infrastructure-as-code, observability, monitoring, and resource optimization tailored to research use cases
Balance technical depth with cross-functional collaboration.

We are looking for a motivated Senior DevOps Engineer to join our group in the Tel Aviv R&D center.
The team is responsible for the reliability and availability of the internal development platform and the enablement of the entire Cortex RnD group.
In this role you will be a part of a DevOps group that is responsible for planning, executing and reporting of the various infrastructure and code projects, as well as managing and executing maintenance work and issues.
You will take part from inception to implementation of new cutting edge solution to enhance Developers experience and productivity
More information about the Cortex product can be found here.
Your Impact
You will take full end-to-end responsibility for the R&D Internal Platforms that are running in GCP
You will develop Infrastructure-as-code using tools like, Terraform and Gitlab Flux
You will design, build, maintain, and scale the platform services
You will be an active part of building and providing solutions for R&D Teams in CI/CD pipelines and automation processes
Participate in the on-call rotation supporting the applications and infrastructure
You will think of new ways of improving existing processes and creating new once to increase Developers Experience.

Ewquired Senior/Principal DevOps Engineer (Cortex Cloud)
Your Career
Design and scale: Architect, build, and maintain production services for our thousands of Kubernetes clusters
Infrastructure as Code: Develop and manage infrastructure as code to orchestrate our production and development environments
Security first: Secure our production environments and integrate cutting-edge security tools and features
Improve developer experience: Propose and implement processes and improvements that enhance the workflow for hundreds of developers
Build and automate: Create robust CI pipelines and automation processes
Collaborate: Partner closely with development teams to enhance software architecture for improved scalability, reliability, and cost-efficiency
Your Impact
You'll be a key part of the Cortex Cloud DevOps group, responsible for ensuring our high-scale production services are reliable, secure, and performant. You'll have a direct impact on hundreds of developers by improving their daily workflows.

We are seeking a highly skilled Linux Kernel Engineer to join our innovative and dynamic team. In this role, you will be responsible for the development, optimization, and maintenance of Linux kernel components, device drivers, and system-level services. You will work closely with cross-functional teams to enhance system performance, debug complex kernel-related issues, and contribute to the development of cutting-edge embedded and server-side solutions.

If you are passionate about low-level system development, Linux internals, and making a real impact on the performance and security of modern computing, we want to hear from you!

The position can be based at either Headquarters (Tel-Aviv) or RAD Negev (Beer Sheva).



Responsibilities
Develop, optimize, and maintain Linux kernel modules, device drivers, and system services.
Troubleshoot and debug kernel-level and low-level system issues to improve system stability and performance.
Work with Linux networking, memory management, and process scheduling to enhance system capabilities.
Integrate and customize open-source components into Linux-based environments.
Collaborate with hardware, firmware, and application teams to develop efficient and scalable solutions.
Ensure security, performance, and reliability of kernel and system services.
Conduct code reviews, testing, and debugging to maintain high-quality software development standards.
Stay up to date with the latest developments in the Linux kernel, system services, and embedded technologies.

we are seeking an experienced Application Manager to lead the development, implementation, and support of organizational business applications, with a strong focus on CRM systems, web platforms, and BI/data environments. The role requires strong project leadership and excellent communication skills.



Responsibilities
Lead core business applications (CRM, WEB, BI, BPM)
Translate business needs into technical solutions and oversee application lifecycle: requirements, design, testing, deployment, support
Manage internal development/support teams and external vendors
Manage the application related budget, including planning, actual tracking
Ensure system stability, security, and performance across platforms
Monitor KPIs, SLAs, and continuous improvement initiatives

We are looking for a DevOps Team Lead to join our R&D team and help shape the future of metabolic health by building the scalable infrastructure powering globally used devices and apps.

If you are an experienced DevOps professional with strong leadership skills, passionate about making an impact, and excited about working in dynamic, production-scale environments - This might be the role for you.

As a DevOps Lead at Lumen, you will lead our DevOps team of professionals, guiding the design, development, deployment, and monitoring of our infrastructure and products. You will play a crucial role in building robust, scalable systems, ensuring production stability, and implementing best practices.

Our ideal candidate is a strong people leader with deep technical expertise in Kubernetes and cloud environments, thrives in collaborative settings, and continuously seeks to improve technology and processes.

Responsibilities

Grow and guide a high-performing DevOps team, fostering technical excellence and collaboration
Partner with product and engineering teams to deliver resilient, high-performing features at scale
Drive the design, implementation, and maintenance of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, Loki, Alertmanager)
Secure, scale, and manage our production cloud environments
Establish and promote best practices in infrastructure, observability, configuration management, and system hardening
Continuously assess and enhance our infrastructure in line with industry standards and emerging technologies
Lead ongoing cloud cost optimization efforts, ensuring infrastructure efficiency
Manage and improve CI/CD pipelines for fast, safe, and reliable delivery

We are looking for a Senior DevOps Engineer to join our R&D team in developing the next rising product in the health tech landscape. If you are looking for a challenging, influential position and are passionate about making an impact, this might be the role for you.

As a Senior DevOps Engineer , youll play a key role in the design, development, testing, deployment, and monitoring of our infrastructure and products. In this position, you'll make significant contributions to our observability stack, helping build and maintain robust systems for logs, metrics, traces, and alerting.

Our ideal candidate is passionate about DevOps and observability, has strong communication skills, and thrives on constant improvement for both technology and processes. If you enjoy working on multiple projects in parallel and are a proactive team player, youll fit right in.

This is a unique opportunity to join the core team of a fast-growing startup, where your contributions will have a direct impact on our product and success.

Responsibilities

Support and collaborate with cross-functional engineering teams using cutting-edge technologies.
Contribute to the design, implementation, and maintenance of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, Loki)
Secure, scale, and manage our cloud environments (AWS and GCP)
Design and implement automation solutions for both development and production
Manage and improve our CI/CD pipelines for fast and safe delivery
Lead best practices in infrastructure, observability, configuration management, and system hardening
Continuously assess and improve existing infrastructure in line with industry standards