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With nearly a decade of data, over 50 patents and unparalleled experience analyzing online behavior, is the leader in behavioral biometrics. Global customers leverage unique approach and insights to more effectively fight fraud, drive digital transformation and accelerate business growth with confidence.
Come Join as a member of the Technical Support Team and part of Operations, where you will take part in facilitating and managing technical support and monitoring.
Main Responsibilities:
Being part of our customer facing team responsible for technical support and troubleshooting
Working in a 24/7 support hours' shifts
Gathering detailed technical information as needed and investigating issues to solve problems, evaluate and escalate priority issues as needed.
Spotting common trends and underlying problems
Providing reliable resolution of critical and high impact problems for customers
Updating self-help documents so customers/employees can try to fix problems themselves
Working closely with our developers and technical teams to solve customers problems efficiently and improve our product
Creatively suggest and build software work-around solutions, including occasional scripting/ coding and customizations
Part and full-time/ weekends position available

Driven by a passionate and dedicated team, our company is a Jerusalem based enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are coordinated.
Our company's team is expanding and looking for an experienced Software Engineer.
Its a unique opportunity for a tech-savvy individual to take part in shaping the future of Digital Health, and Surgical Scheduling in particular.
What you will do:
As Senior Software Engineer, you will:
* Take part in the development of Surgimate Practice SaaS product.
* Full stack development (backend & frontend) using Ruby on Rails and Angular.
* Develop the mobile app (iOS/Android) using NativeScript.
* Interface with 3rd party systems.
* Debug and troubleshoot customer issues.
* Work closely with Professional Services Team.
* Utilize scrum methodology.

Required Senior UX/UI Product Designer
Responsibilities:
Collaborating with Product, R&D and Marketing to develop a smooth user experience while ensuring proposed designs meet user needs and are feasible to implement.
Prepare and present rough drafts to internal teams and key stakeholders
Identify and troubleshoot UX problems in development and production.
Communicate solutions at various stages of definition using wireframes, flow diagrams, storyboards, high fidelity prototypes, and final design specifications.
Gather and evaluate user requirements in collaboration with product managers and engineers.

Required UI/UX Product Designer
Responsibilities:
Collaborating with Product, R&D and Marketing to develop a smooth user experience while ensuring proposed designs meet user needs and are feasible to implement
Defining, planning, designing, documenting and implementing the style guide and a centralized design system
Communicate solutions at various stages of definition using wireframes, storyboards, high fidelity prototypes, and final design specifications.