Were looking for a Junior Payments Operations Specialist - a recent graduate with strong analytical skills and a passion for learning how payments and finance really work behind the scenes.
This is an entry-level position, perfect for someone with a degree in Business, Economics, or another relevant field, whos detail-oriented, curious, and eager to grow in a tech-driven environment. Youll support daily operations, help onboard clients, and gain hands-on experience working with cross-functional teams like Finance, Compliance, and Customer Success.
What Youll Do?
Payment Operations:
Create and process payment orders; manage workflows end‑to‑end.
Monitor domestic and international transactions and flag anomalies.
Help process and verify payment approvals in line with policy and controls.
Onboarding & Compliance:
Run a fast, compliance‑focused onboarding process for new clients.
Collect, verify, and organize KYC/AML and other required documentation.
Maintain accurate internal records and dashboards.
Partner & Client Support:
Respond to payment‑related questions from clients and internal teams (Finance, Customer Success).
Collaborate cross‑functionally to resolve issues quickly and meet SLAs.
Controls, Reporting & Improvement
Keep dashboards and trackers up to date with clean, auditable data.
Investigate exceptions and coordinate resolution (e.g., with Customer Success and payment partners).
Contribute to process automation and cross‑functional projects.
Requirements: Strong attention to detail and a process‑oriented mindset.
Clear written and verbal communication in English.
Comfort working in a fast‑paced, tech‑driven environment.
Curiosity, ownership, and willingness to learn.
Familiarity with spreadsheets, CRMs, or project‑tracking tools(advantage).
Exposure to payments, banking, compliance, or customer support(advantage).
This position is open to all candidates.