דרושים » כספים וכלכלה » Junior Payments Operation Specialist

Were a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. , youll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. Role Overview The Payments Analyst plays a critical role in ensuring the accuracy, consistency, and integrity of chargeback-related data across multiple platforms and internal systems. This position combines strong research, analytical and technical skills with cross-functional collaboration to support efficient chargeback management operations and enhance data -driven decision-making. What Youll Do
* Research payment service providers (PSPs) and acquire knowledge of their data structures, workflows, and reporting standards
* Map, normalize, and validate data from external systems to align with internal data
* Monitor key operational systems and identify data anomalies, errors, or breakdowns in the chargeback lifecycle.
* Conduct root-cause analysis to resolve data discrepancies and ensure accurate case handling and reporting outcomes.
* Query internal databases using SQL to analyze trends and troubleshoot issues
* Collaborate with multiple teams - including product, operations, and engineering - to resolve edge cases, to maintain data integrity and support system enhancement
* Communicate with PSP representatives as needed to clarify data formats, investigate issues, and ensure proper integration.
* Leverage AI tools to enhance data processing, research, and workflow efficiency (or demonstrate willingness to adopt new technologies).
* Contribute to internal process documentation and best practices.

We're seeking a motivated Financial-Crime Analyst with strong foundations in Fraud, AML and embezzlement and a passion for business intelligence in the finance and banking sector, to join our Risk & Financial-Crime team.

You'll be responsible for identifying suspicious activity, analyzing fraud patterns, and shaping our defenses against financial crime.

As part of our Risk team, you'll investigate alerts, enhance fraud & AML detection rules, and stay up to date with global fraud & AML trends. If you're naturally curious, action-oriented, and excited about using data to protect customers and disrupt financial crime, you might be exactly what were looking for.

Responsibilities:
Monitor, investigate, and analyze transactional activity to detect potential fraud, AML, and embezzlement schemes related to customer transactions and behaviors across digital channels to determine suspicious activity
Create and maintain fraud & AML monitoring rules, monitor emerging trends and proactively update detection logic.
Utilize business intelligence tools (e.g., SQL,BI, Excel) to produce risk dashboards and reports that support strategic decision-making.
Collaborate with cross-functional teams including data analytics, compliance, and legal to optimize risk detection mechanisms and refine typologies.
Support continuous improvement of the fraud & AML detection lifecycle, from alerting logic to case resolution workflows.

Were looking for an experienced Collections Specialist to join us in our Tel Aviv office.
Responsibilities:
Daily monitoring of accounts receivable
Follow up and engage with customers on outstanding payments and resolve any issues causing payment delays, negotiate payment arrangements and settlements
Resolve Invoice discrepancies and disputes
Work with the bookkeeping and accounting team to ensure accurate cash application is done in a timely manner and resolve unrecognized payments
Work closely with the sales and account management team to escalate issues and cooperate on outstanding payments
Process internal requests for address changes, completing customer vendor forms.

We are looking for a detail-oriented, research-driven Recovery Optimization Analyst with deep curiosity about payment networks, regulations, and chargeback management. You will become our company's expert on card network rules, PSP requirements, and industry best practices, directly impacting our ability to recover disputed transactions for merchants. As part of the Product Analytics team, you will immerse yourself in the complex world of payment disputes—learning the intricacies of different card schemes, analyzing PSP-specific requirements, monitoring regulatory updates, and translating this knowledge into actionable product improvements. This role is ideal for someone who loves diving deep into regulations, enjoys solving complex puzzles, and wants to become a recognized expert in a specialized domain. Responsibilities:
* Maintain comprehensive, up-to-date knowledge of card network rules (Visa, Mastercard, Amex, Discover) and monitor regulatory changes that impact chargeback disputes.
* Create and optimize dispute response content, evidence frameworks, and industry-specific playbooks based on network requirements and best practices
* Research and document PSP-specific requirements, evidence formats, and submission guidelines across different payment processors
* Analyze patterns in dispute outcomes using SQL to identify opportunities to improve cross-segment recovery rates.
* Translate regulatory requirements and industry insights into product feature requirements and optimization strategies.
* Partner with Customer Success, Product, and Engineering teams to implement improvements and enable new business opportunities (industries, payment methods, territories)
* Build and maintain an internal knowledge base to scale domain expertise across the organization.

We are looking for a motivated team player with a passion to succeed, with a proactive mentality and strong analytical skills.

We value professionalism, ownership, and teamwork, and are constantly looking for new ways to make processes more efficient and scalable.



So, what will you be doing all day?

Own Deal Desk & system alignment: Make sure closed deals are clean and billing-ready, and that CRM and billing stay fully in sync. Audit cross-system data, raise flags on recurring issues, and drive root-cause fixes with Sales, CS, and R&D.
Own billing tickets end-to-end: Take full responsibility for billing tickets, ensuring fast, accurate resolution and clear communication with stakeholders.
Run day-to-day billing ops & improve workflows: Handle the high-volume billing work in the platformvalidations, cleanups, and edge-case follow-ups

Required Billing Specialist
Tel Aviv-Yafo
The Billing Specialist is a critical role responsible for ensuring the accuracy and efficiency of our customer invoicing and subscription management processes. You will be the main focal point for addressing billing inquiries and activities for customers, sales, and support. This position also supports the Collection Departments activities through special billing requirements and billing reconciliation issues as well as supplying customer documentation as needed.
Responsibilities
Accurate and Timely Invoicing: Execute the end-to-end customer invoicing process, ensuring contracts and subscriptions are reviewed, validated, and billed accurately and on schedule.
System & Data Integrity: Own the regular maintenance of billing accounts and ensure the integrity and consistency of customer data across all financial and CRM systems (e.g., Salesforce, Zuora, NetSuite).
Internal & External Support: Act as the main point of contact for resolving complex billing inquiries from internal stakeholders (Sales, Support, Collections) and external customers, providing clear and professional communication.
Billing Request and Activity Management: Efficiently process and monitor all internal billing requests, including account changes, rate adjustments, terminations, reactivations, as well as refunds, chargebacks, and disputes.
Process Optimization: Actively contribute to the team's mission to improve data flows, and identify bottlenecks. Update, communicate, and document billing department processes and procedures.
Collections Support: Provide support to the Collections Department by addressing special billing requirements, resolving reconciliation issues, and supplying necessary customer documentation.
Collaboration & Relationship Building: Develop and maintain positive, productive working relationships with both internal partners and external customers to facilitate smooth and effective billing operations.

We are looking for a highly analytical and detail-oriented GTM Commission Analyst to support our Go-To-Market strategy and sales planning efforts. This role plays a critical part in designing sales quotas and territories, modeling sales capacity and headcount, and ensuring the accuracy of planning data across systems. This role also serves as a key contributor to the sales compensation process, supporting plan execution and assisting with related inquiries. Youll work cross-functionally with teams across Sales, Finance, and HR to drive alignment and operational efficiency.
Responsibilities:
Own global sales compensation strategy, design, and execution ensuring all plans are aligned with business goals and operational processes as we scale globally
Partner with senior executives and business leaders (Sales, Finance, HR, Legal) to understand business needs and design compensation plans that drive revenue, customer growth, retention, adoption, and margin
Partner on quota-setting processes, performance tracking, compensation governance, and plan communication across all global sales functions
Provide operational support to GTM teams on quota and commission inquiries
Operate, maintain, and enhance the commission platform (Spiff), ensuring data is up-to-date and accurate
Analyze and model sales capacity vs. targets and provide insights to guide hiring plans and resource allocation, highlighting gaps or trends.

We are seeking full-time or part-time Order Management Specialists to join the backbone of Sales Services team. In this role, you will collaborate closely with distributors, partners, and internal stakeholders to ensure operational excellence and support our companys continued growth.

An ideal candidate is detail-oriented, proactive, and thrives in a fast-paced, dynamic environment. You will be responsible for processing a wide range of orders, including those with complex and unique requirements.

Key Responsibilities
Receive and process orders for products using the SAP ERP system, ensuring adherence to internal business guidelines and standards.
Coordinate with multiple departments within , both in Israel and internationally, to ensure seamless order fulfillment and issue resolution.

We are looking for a FP&A Business partner to join our Finance team. As the FP&A Business Partner you will play a critical role in establishing, managing, and optimizing the companys financial framework, providing actionable insights that support business growth and ensure alignment with strategic goals. You will work closely with senior management and department leaders, serving as the primary financial partner across the organization to drive data informed decisions and long-term financial success.



Key Responsibilities

Lead the annual budgeting, forecasting, and financial planning processes across all departments.
Develop, maintain, and continuously improve financial models to support business decisions and growth initiatives.
Act as the primary finance partner to senior management, providing strategic financial insights and assessing the impact of key decisions, projects, and initiatives.
Drive revenue forecasting, ensuring accuracy, consistency, and alignment with business objectives.
Monitor and report company performance vs. budget, identifying trends, risks, and opportunities for improvement.
Track and manage headcount planning and departmental expenses.
Prepare and present clear and concise financial reports and performance analyses for leadership and key stakeholders.
Identify and implement process improvements to streamline forecasting, reporting, and financial controls.
Ensure adherence to financial policies, accuracy in reporting, and timely delivery of financial insights.

We are seeking a dynamic and detail-oriented FP&A Business Partner to support our Go-to-Market (GTM) organization. This role is crucial in driving financial planning, analysis, and strategy for our sales and marketing teams. The ideal candidate will have a strong background in financial modeling, budgeting, a
Financial Planning & Analysis:
Lead the budgeting, forecasting, and long-term planning process for the GTM teams
Provide financial analysis, insights and recommendations to the GTM leadership team, driving better decision-making
Develop and maintain financial models to support business decisions, including scenario analysis and ROI assessments
Business Partnering:
Act as the primary finance partner to the Sales and Marketing teams, providing support on financial matters and strategic initiatives
Collaborate with cross-functional teams to ensure alignment of financial goals with overall company objectives (commission, revops, corporate)
Manage and track GTM units headcount
Reporting & Analysis:
Prepare and present financial reports and dashboards to senior management
Analyze trends in KPIs and provide actionable insights to improve financial performance
Monitor and report on GTM expenses, ensuring adherence to budget and identifying cost-saving opportunities.