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We are looking for an experienced manual QA Engineer to drive our test efforts and test executions as part of a product team.
What you'll be doing:
Be a product expert and a focal point for your team business.
Executing and owning full QA cycles of new features releases.
Own the bug/s life cycle and issues handling by the team.
Work closely with developers and product managers.
Write detailed test plans and cases.
Validate that new software releases are meeting the highest quality standards.

We are looking for a driven, tech-savvy, Technical CSM to join our team. In this role, you will provide professional services for our clients.
You will set up our features based on their processes, help integrate us with other platforms, and migrate data from other platforms into us. You will collaborate closely with CS and R&D teams to develop expertise and provide top-notch service, streamlining customer processes, onboarding and saving them valuable time
Responsibilities:
Meet with clients daily to provide the above services.
Work offline for clients to complete work given by them.
Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.
Manage multiple tasks in a fast-paced and high-pressure environment.
Collaborate with CS and R&D teams to ensure a seamless customer experience.

We are seeking a passionate Product Manager with experience in building web and mobile products in an agile software development environment.
Our ideal candidate lives and breathes product, loves technology, and is addicted to building tools with great user experience.
You will work directly with our product teams in order to deliver a great product while keeping its core values: easy-to-use, fun, and intuitive.
What you'll be doing:
Define the roadmap and product vision.
Manage the full product cycle of new products.
Research and analyze users needs and competitors.
Define user flows and sketch wireframes.
Work closely with our product teams, Product Designers, Analyst, and Developers all the way to production.

Were looking for a skilled Product Designer to join our growing design team and play a vital role in shaping exceptional mobile and web experiences. This is an exciting opportunity for a talented designer passionate about user-centered design to work on meaningful, high-impact projects that improve the daily lives of millions of users globally.
As a Product Designer, youll collaborate with Product Managers, Developers, and other stakeholders to ensure the user experience remains intuitive, delightful, and innovative across all touchpoints.
What you'll be doing:
Design end-to-end solutions for complex workflows and features on both mobile and web platforms.
Collaborate with cross-functional teams, including Product Managers, Developers, and Marketing, to deliver seamless and engaging user experiences.
Lead all stages of the design process, including user research, wireframing, prototyping, visual design, and usability testing.
Work closely with the team to maintain and evolve our design systems, ensuring consistency across all platforms.
Advocate for user-centered design principles and champion UX best practices in every project.
Analyze user data and feedback to iterate and improve designs for maximum impact.
Contribute to fostering a strong design culture within the company through idea-sharing, feedback, and collaboration.

This role oversees security governance, risk management, compliance, and incident readiness, while working closely with engineering, product, legal, MIS and other teams to embed security across the organisation and support customer trust and business growth.
Key Responsibilities
Develop and maintain the companys information security strategy, policies, and long-term roadmap. Both for production environments and for internal business by overseeing security of enterprise systems.
Lead security risk assessments, mitigation planning, and ongoing security monitoring.
Lead incident response planning, preparedness, and execution.
Manage security governance, including controls, documentation, and audit readiness.
Ensure compliance with relevant standards and regulations such as SOC 2, ISO 27001, GDPR, and emerging AI frameworks.
Direct security architecture reviews and support secure development practices across product and engineering teams.
Ensure security is integrated into engineering culture and delivery without hindering velocity, while aligning platform security with engineering practices and production resiliency requirements.
Oversee vendor security, penetration testing, and third-party risk management.
Serve as the primary security contact for customers, partners, auditors, and regulators, and own the security aspects of the companys products, in alignment with business and customers needs.
Provide regular updates to executive leadership on security posture, risks, and priorities.

This role sits at the technical and commercial center of that motion: delivering partner integration experiences that both delight customers and create measurable revenue impact.

Top priorities:
Working closely with customers and partners to understand how Cloudinary is used when integrated in customer technology stacks.
Executing on Cloudinarys strategic vision - to become ubiquitous as a media platform, for multiple personas in any technology stack that touches media.
Act as the technical PM for ISV activity - lead integrations for selected CMS, PIM and MarTech vendors.
Work closely with partners and customers to define integration scope, success criteria and adoption plans.
Partner tightly with Product Management platform teams, to represent integrability requirements - act as an internal customer for platform enhancements that serve the integrability needs, and bring PM ownership into Product where needed.
Define and oversee successful development of integrations - choose and run the delivery model (internal, outsourced vendors, or agentic/automated approaches), and be accountable for delivery, reliability and time-to-value - teaming up with Program management, and ecosystem Architecture, for technical oversight.

Were looking for a Lead Product Manager (DAM) with a strong SaaS background and a practical passion for AI. Youll own major parts of our DAM experience and platform, helping customers move faster from content creation to activation, with higher adoption and measurable business impact.

In this role, youll lead end-to-end initiatives across the DAM lifecycle: ingestion, collaboration and approvals, content lifecycle workflow, secure sharing, and external content activation. Youll also collaborate with adjacent teams on metadata/search and integrations where needed.
Responsibilities
Own a significant product area within DAM: define the strategy, roadmap, success metrics, and execution plan - from discovery to GA and adoption.
Translate customer problems and business goals into crisp product bets: PRDs, user journeys, edge cases, phased delivery plans, and clear what good looks like.
Drive customer obsession at scale: lead discovery with design partners, validate problems, run pilots, and turn learnings into roadmap decisions and shipped outcomes.
Partner tightly with Engineering, Design, Data/Analytics, and Technical Writing to deliver high-quality experiences with strong UX, reliability, and performance.
Work cross-functionally with Sales, Solutions, Support, Customer Success, and Marketing to support launches, competitive differentiation, expansion, and adoption - and actively participate in strategic sales cycles (discovery, solution shaping, exec alignment) to help close key deals.
Evaluate and manage third-party/partner capabilities where needed (including white-label components), balancing build vs. buy, cost, time-to-value, and long-term maintainability.
Develop a deep understanding of DAM personas and workflows (creatives, marketers, brand teams, operations, agencies, IT/security), and design for real day-to-day constraints.
Build industry-leading AI agents and agentic experiences that measurably improve customer ROI and reduce content time-to-market (TTM).
Use AI thoughtfully to improve outcomes (e.g., approvals, workflow, activation), with a strong bar for trust, quality, and safety.
Work closely with adjacent product teams to align on shared workflows and platform dependencies - without owning their roadmaps.

seeking a highly experienced and results-oriented Managing Director to lead our image product line. This pivotal role offers the opportunity to drive significant growth and innovation within a dynamic and rapidly evolving market.
Responsibilities:
Own full P&L accountability for the image product line, ensuring sustainable revenue growth and profitability.
Develop and execute a comprehensive business plan for growth, including market analysis, go-to-market (GTM) strategy, product roadmap alignment, and operational execution.
Define and monitor the companys business goals for image and build the overarching strategy to achieve them.
Lead and matrix-manage a cross-functional team (Sales, Marketing, Product, Customer Success, Operations) dedicated to Images success.
Collaborate with Product leadership to shape product direction, ensuring offerings align with customer needs, competitive trends, and future market opportunities.
Drive go-to-market excellence, including positioning, messaging, pricing, packaging, and channel strategy.
Establish clear cross-company processes that ensure communication, alignment, and execution at scale.
Serve as the primary advocate and representative of the image business line, champion its priorities internally across the organization, and represent it externally with customers, partners, industry stakeholders, and at executive and leadership levels.
Identify and pursue strategic partnerships that accelerate growth and product adoption.
Monitor KPIs, market signals, and customer feedback to continuously adapt strategies and maintain a competitive advantage.

Were hiring a customer and partner-facing technical leader to own the tech side of Shopify ecosystem team. The Lead Solutions Architect, Shopify Ecosystem is the technical authority that sits at the intersection of Shopify merchants, agencies, strategic tech partners, and platform. In this role you will be responsible for building and evolving AssetLink Shopify app, representing ecosystem needs internally, and translating product-market fit into repeatable Shopify adoption.

This role is a highly hands-on IC with outsized influence (reporting to the GM, Shopify). As the motion proves out, youll help define what will become a small ecosystem engineering / architecture function, hiring and leading a team over time, or via managing outsourced development resources.

Why this role matters:
Shopify is one of the most important ecosystems for commerce growth. AssetLink, our Shopify app, is the product surface area that makes real to Shopify customers: an embedded, Shopify-native way to connect a media library to Shopify workflows (Admin, themes, and automation) and scale consistent, high-performing visual experiences across stores and channels.
Responsibilities:
Ship meaningful improvements to the AssetLink app, personally. Youll write production code, make architectural calls, and own end-to-end delivery for the highest-impact adoption blockers.
Make AssetLink feel Shopify-native: embedded Admin UX expectations, app architecture patterns, APIs/webhooks, permissions, and operational readiness that meet Plus / enterprise standards.
Work closely with our partners at Shopify and key ecosystem technology and service partners to align on roadmaps, integration patterns, and joint customer needs with a bias toward what can be shipped.
Run tight feedback loops with Plus merchants, enterprise brands, and agencies to turn real implementation pain into scoped work, shipped improvements, and repeatable enablement.
Own reliability and KTLO: observability, runbooks, safe rollout strategies, and supportability so the app scales without becoming an escalation magnet.

We are seeking an R&D Lead to lead the development for Agentic Commerce, a brand new product. The product focuses on owning the visual and semantic layer that AI agents rely on to understand, rank, and present products. We are a small, fast-moving, and highly independent team with full end-to-end ownership. The opportunity ahead is large: the front door of commerce is shifting from websites to AI agents, and merchants must adapt to be discovered, selected, and converted inside agent-driven experiences.
Responsibilities
Lead and be accountable for all development efforts, with a co-founder / CTO-level mindset
Co-lead the pod alongside the GM as a true counterpart
Build a deep understanding of how AI agents consume product data, media, and signals, and how merchants win selection and conversion in this new paradigm
Starting as a solo developer, you will be responsible for designing and shipping an AI-native product, growing a team when needed
Leverage platform to get to market quickly, building only what meaningfully advances learning and traction
Continuously adjust technical direction as agent behaviors, protocols, and market assumptions evolve