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Were growing and looking to hire Site Reliability Engineer (SRE) who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
We are looking for a skilled and motivated Site Reliability Engineer (SRE) to join our team and help ensure our production cloud environment's reliability, performance, and scalability. As an SRE, you will work at the intersection of software engineering and operations, taking ownership of system stability, incident response, automation, and continuous improvement of our infrastructure.
This role is ideal for engineers who thrive in dynamic environments, value reliability, and enjoy building resilient and scalable systems.
As an SRE, Your impact will be:
Production Reliability: Ensure system uptime and performance by identifying and addressing potential issues before they affect end users.
Incident Response: Serve as part of the on-call rotation, rapidly diagnosing and resolving incidents, and conducting root cause analysis and postmortems.
Monitoring and Alerting: Build and maintain monitoring dashboards and alerting systems to detect and respond to anomalies in real time.
Automation and Tooling: Develop and maintain automation tools for deployments, scaling, and operational efficiency using Terraform, Ansible, Bash, or Python.
Infrastructure Maintenance: Perform regular maintenance and upgrades of production infrastructure to ensure security, stability, and performance.
Release Engineering: Support and optimize the rollout of new features and updates, minimizing risk and impact on production environments.
Staging Environment Management: Ensure staging environments accurately reflect production for robust testing and validation of changes.

Were growing and looking to hire Software Team Leader who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
As a Software Team Leader, Your impact will be:
Lead a team of talented developers, driving the core of our product throughout its development lifecycle.
Ensure technical excellence, high product quality, innovation, and on-time delivery in an agile environment.
Collaborate closely with Product Management, Customer Care, and other stakeholders to transform ideas into real customer value.
Actively participate in the R&D Leadership Forum, contributing to discussions that shape the future of our product.
Mentor and support team members in their professional growth and career development.

Were looking for a passionate and hands-on Business Applications Engineer to join our growing Business Applications team.
In this role, youll help manage, optimize, and integrate a wide range of enterprise applications from operational systems like Atlassian and Monday.com to customer-facing tools like Zendesk with a strong emphasis on automation and AI enablement.
You'll take part in leading cross-functional projects, driving adoption of AI tools, and creating smart, scalable solutions that improve business operations across the organization.
This is a great opportunity for someone who loves problem-solving, enjoys exploring new technologies, and wants to make a real impact in a dynamic, fast-paced environment.
Responsibilities:
Own and manage core enterprise systems (e.g., Atlassian suite, Monday.com, Zendesk, NetSuite) including configurations, enhancements, and user support.
Implement and optimize integrations between systems using tools such as Make.
Lead AI tools adoption- from proof of concept to full deployment, and support the company in leveraging generative AI and other innovations.
Collaborate with teams across the company (Finance, Operations, Support, etc.) to understand their processes and translate needs into scalable digital solutions.
Provide ongoing support and troubleshooting for internal systems, ensuring high performance and stability.
Document system processes, configurations, and knowledge to support growth and maintain transparency.

Were growing and looking to hire a Senior Product Manager who embodies our core values: People First, Customer Obsession, Striving for Excellence, and Integrity.
We seek a creative and passionate Product Manager to join our growing team and bring fresh ideas and innovative thinking.
The Senior Product Manager will be part of the product team, responsible for product planning and execution throughout the product life cycle. This role has unique and significant impact on the entire portfolio of products and will include collaboration with multiple teams alongside continuous prioritization.
Responsibilities:
Collaborate with customers and internal teams to identify and implement innovative solutions to complex challenges that align with user needs and business objectives.
Take full responsibility and ownership of the relevant product scope from inception to production.
Own the product life cycle: collect business, technical feedback, and requirements, define and prioritize product requirements, synthesize the input into the product definition, and ensure successful product releases with high customer satisfaction.
Manage the priorities and roadmap of your product, and relay them to both peers and customers.
Work closely with engineering to define detailed product features and follow up on the product plan to ensure the product meets the requirements.
Innovate to find creative solutions to customers problems and pains, across multiple product lines.

Were growing and looking to hire Product Support Engineer who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.
As a Product Support Engineer, Your impact will be:
Work independently to investigate issues reported by enterprise customers, reproduce customer problems, and involve others on the team as necessary
Demonstrate critical thinking, strong communication skills, and the ability to develop strategic ongoing customer relationships
Maintain excellent relationships with Support customers, Technical Account Managers, Product Management, and local account teams
Analyze and resolve complex high-end customer problems
Maintain a proactive approach to customer happiness, identifying and correcting customer satisfaction concerns and clearing any concerns or technical roadblocks
Escalate support cases and priority issues to management as needed
Identify and independently take on additional tasks
Provide visibility of customer status through regular reporting and cadence calls

our companys Bot Defender is a market leading product designed to safeguard online platforms and digital assets from automated bot attacks.
As a member of the Bot Defender Portal team, you will take part in a fullstack team, owning the management console which includes creation of Insights dashboards, product configuration, authorization, user provisioning and more.
This role involves end-to-end development of advanced client and server features, handling large-scale data, aggregations, and cutting-edge UI/UX design.
Collaboration with cross-functional teams including UX, product, engineers, and research will be integral as you lead feature development from inception through to deployment.
What you'll do:
Own and lead exciting and innovative client side features from scratch to production, with a great end-user experience and importance for the details.
Work on cutting-edge technologies in coding, data persistence, CI/CD pipelines, and data pipelines. This includes expertise in JavaScript, React, React-Query, Node.js, SQL and NoSQL databases like MongoDB and Redis, messaging systems such as Kafka, search technologies like Elastic, and cloud services such as GCP and BigQuery, among others!
Tackle tough problems and find creative ways to solve them.
Collaborate with different team members on shipping new features.
Help build the culture and foundation of the full-stack guild as we seek to grow and evolve.
Work with product/designer and implement features UI and backend end to end.
Maintaining production services, and experience analyzing and troubleshooting systems.

our companys Bot Defender is a market leading product designed to safeguard online platforms and digital assets from automated bot attacks.
At our company, our Sensor team is at the forefront of protecting online platforms by distinguishing real users from sophisticated bots. Our JavaScript-based sensor is a critical component of our companys detection capabilities, gathering high-fidelity signals from browsers and devices to help secure digital ecosystems at scale.
We are seeking an experienced engineer to join the Sensor team in pushing the boundaries of real-time, client-side JavaScript development.
What youll do:
Drive the design, development, and optimization of advanced JavaScript techniques to collect signals (user behavior, device characteristics, browser APIs) securely and efficiently.
Own the full code lifecycle: architecture, development, deployment, monitoring, and continuous improvement.
Guide the teams technical direction, balancing innovation with stability and scalability.
Lead, mentor, and grow a team of talented core JavaScript engineers focused on building detection sensors that operate across diverse browsers and devices.
Collaborate closely with Product, Research, Security, and Engineering teams to align technical execution with broader product goals.

We are seeking an AI Researcher to join our innovative team. The successful candidate will be responsible for advancing the companys AI capabilities, focusing on developing new AI-driven solutions and enhancing existing products. This role involves working closely with cross-functional teams to bring AI insights and applications into product offerings.
The day-to-day:
Conduct cutting-edge research in AI, machine learning, and related fields.
Develop and implement AI algorithms and models to solve complex problems.
Collaborate with product teams to integrate AI solutions into products and services.
Stay up-to-date with the latest advancements in AI and machine learning technologies.
Publish research findings in top-tier conferences and journals.
Mentor and collaborate with other team members on AI projects.
Evaluate and improve the performance of AI models and systems.
Assist in the deployment and scaling of AI models in production environments.

We are looking for a AI Tech Lead.
As a AI Tech Lead, youll be at the forefront of innovation, crafting and deploying AI features that revolutionize our video SaaS products. Imagine collaborating with brilliant minds across engineering, product, and design teams, bringing your AI-driven solutions to life and transforming user experiences and operational efficiencies. If youre passionate about data science, machine learning, and AI technologies, and thrive on turning complex data insights into groundbreaking product enhancements, this is the perfect opportunity for you!
The day-to-day:
Develop and implement AI models and algorithms to enhance video SaaS products.
Collaborate with product managers, engineers, and designers to integrate AI features seamlessly into the product.
Analyze large datasets to extract actionable insights and drive data-informed decisions.
Build predictive models to improve user experience, engagement, and retention.
Design and conduct experiments to validate the impact of AI features on product performance.
Continuously monitor and optimize AI models in production to ensure high performance and accuracy.
Stay updated with the latest advancements in AI and machine learning to bring innovative solutions .
Communicate findings and recommendations to stakeholders in a clear and concise manner.

We are looking for a Business Applications Manager.
The Business Applications Manager will oversee the daily operations and continuous improvement of various business applications within the organization. This role ensures optimal functionality of all applications, alignment with company needs, and support of business objectives. The Manager will collaborate closely with different departments to align application functionalities with business goals and drive efficiency through innovative solutions.
The day-to-day :
Application Management: Oversee the day-to-day operations of various business applications, ensuring smooth and efficient performance.
Benchmarking: Develop and implement strategies to measure application performance and identify areas for improvement.
Continuous Improvement: Spearhead initiatives to enhance application functionalities, streamline processes, and improve user experience.
Collaboration: Partner with departments such as Sales, Marketing and Finance to ensure applications meet their needs and support business objectives.
Reporting: Generate and present regular reports on application performance, issues, and improvements to senior management.

If you are a person who loves technology and data, and believes in leveraging data for planning and making decisions this role is for you! This role combines analytical skills alongside technical cloud infrastructure knowledge and business acumen.
An ideal candidate should be passionate about data, financials, and technology. The work includes working with key stakeholders and presenting them with insights.
The day-to-day :
Lead budget planning, forecasting, tracking, monitoring, and financial analysis related to cloud services and infrastructure, following our tech and business needs.
Work with cross-functional teams (DevOps, R&D, Finance, Business) to analyze and optimize cloud infrastructure costs, with an AWS focus.
Develop and report on cloud cost performance metrics and dashboards using data visualization tools.
Work with Engineering, product management, and finance divisions to ensure we meet our goals.
Collaborate with technical and financial teams to identify cost-saving opportunities and drive financial efficiency.