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The solution engineer is a highly technical, core member of the sales and customer success organization, aligning our cutting-edge observability and agentic AI technologies with our enterprise customers' architectures. We are customer-obsessed, highly technical, and foster a team culture that is entrepreneurial, professional, and fun. In this role, you will act as a trusted technical advisor, owning the long-term architectural relationship and deep-tech integrations for our top-tier enterprise logos.

Location: Hybrid (3 days from the office)

Workweek: Monday-Friday

Responsibilities
Architectural Ownership: Manage all technical touchpoints for strategic customers, driving deep-tech onboarding, advanced enablement, architectural workshops, and complex issue resolution.

Value Optimization: Analyze customer data pipelines and infrastructures to develop and execute technical strategies that maximize observability value and ROI.

Technical Stakeholder Management: Build deep technical peer relationships with DevOps, SRE, and Engineering leaders, diagnosing complex infrastructure challenges and designing production-ready solutions.

POCs & Technical Expansion: Execute rigorous Proofs of Concepts (POCs) and architect complex expansions. Identify technical opportunities for upselling or cross-selling advanced agentic AI and observability modules to drive incremental revenue growth.

Advanced Deployment: Ensure a frictionless, deeply integrated onboarding process for enterprise customers, managing complex log/metric/trace routing and agentic AI deployments.

Adoption Analytics: Monitor deep-tech adoption patterns and infrastructure usage, proactively debugging systemic bottlenecks, scaling friction, or implementation barriers.
What Your Day-to-Day Will Look Like
Manage customer technology interactions: tech value proposition, POCs, onboarding, integration, enablement, implementation assistance, and AI use case adoption.

Automating Integration Workflows: Design and implement automated, scalable onboarding pipelines and configuration workflows to guide enterprise environments through seamless setup.

Proactive Architecture Reviews: Conduct deep-dive engineering check-ins around critical milestones (e.g., post-onboarding, scaling peaks, or architecture reviews) to ensure optimal system performance.

Telemetry & Infrastructure Audits: Analyze customer data volume, telemetry pipeline health, and behavioral patterns to catch underperforming configurations or indexing issues before they impact the customer.

Feedback Integration: Gather technical feedback, feature gaps, and product limitations from engineering stakeholders to advocate for and collaborate with internal product and R&D teams.

Technical Upsell Engineering: Analyze data ingestion and infrastructure usage to engineer custom product/feature recommendations tailored to the customer's specific technical scale with a focus on agentic workflows.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model.
What you do:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging our
Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for us, while clearly communicating its business value to the relevant stakeholders
Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
Innovation and Improvement: Continuously seek opportunities to innovate and improve our solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
Personal Training and Development: Engage in ongoing training and professional development to stay abreast of our product suite as well as industry trends.

We are looking for a Sr. Director Presales to lead and scale our global presales activities, acting as a strategic partner to the Sales organization and a key driver of revenue growth. This is a high-impact leadership role for an experienced professional who combines deep technical expertise, strong business acumen, and exceptional stakeholder management skills.
As a Sr. Director Presales, you will build and lead a high-performing team, shape solution strategy, and play a critical role in winning complex deals by aligning customer needs with our innovative solutions.
As an employee you will:
Lead, mentor, and scale a high-performing Presales team, fostering a culture of excellence, accountability, and continuous development.
Act as a strategic partner to the GM Sales, supporting go-to-market strategy and driving revenue growth across key markets.
Own the end-to-end presales engagement in complex sales cycles, ensuring strong technical positioning and differentiation of our solutions.
Drive customer-centric solution design by deeply understanding customer challenges and translating them into compelling value propositions.
Lead and support high-stakes customer engagements, including executive presentations, demos, and proof of concepts (POCs).
Collaborate cross-functionally with Product, R&D, Marketing, and Delivery teams to align offerings with market needs and customer feedback.
Shape and standardize presales methodologies, tools, and best practices to improve efficiency, scalability, and win rates.
Provide market insights and competitive intelligence to influence product strategy and positioning.
Play a key role in strategic deals, supporting negotiations and ensuring technical and business alignment with customer requirements.

Required Sales - Pre Sales Engineer
Hybrid
Todays world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
For nearly 30 years, the incredible minds around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends and help make the world a safer place with leading investigative analytics software solutions.
We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.
As an employee you will:
Lead complex pre-sales engagements from opportunity qualification through project award.
Design innovative solutions leveraging our intelligence analytics, SIGINT, cyber, AI, telecommunications, big data, and cloud portfolio.
Build trusted relationships with customer technical and executive stakeholders.
Lead cross-functional teams across Sales, Product Management, R&D, Project Management, and Finance.
Drive high-quality proposals, RFP/RFI responses, technical presentations, and business cases.
Present and influence decision-makers at both technical and executive levels.
Continuously expand your expertise and contribute knowledge back to the organization.

Required Pre-Sales Engineer
Todays world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
For nearly 30 years, the incredible minds around the world have worked closely together and put their expertise to work, to keep up with constantly evolving technological and criminal trends and help make the world a safer place with leading investigative analytics software solutions.
We are defined by our dedication to doing good and this translates to business success, meaningful work friendships, a can-do attitude, and deep curiosity.
As an employee you will:
Own and lead end‑to‑end technical presales activities for Nexyte across assigned accounts and territories
Act as the primary technical and solution advisor for customers throughout the sales cycle
Lead customer engagements including solution workshops, product demonstrations, executive‑level presentations, and Proof of Concept initiatives
Drive RFI and RFP responses, including requirements analysis, solution design, sizing, and contribution to commercial strategy
Partner with Account Managers, Product, R&D, and Delivery teams to shape solution strategy, support sales execution, and feed field insights back into the product and GTM strategy.

Were looking for a Principal Solutions Engineer  to join us and spread our power. As a Principal Solutions Engineer you will be acting as the technical authority for the platform, specializing deeply in our Outpost. Working across cloud infrastructure, Kubernetes, and customer success, you will drive business and technical value for prospects and customers.
WHAT YOULL DO
Serve as the go to technical resource for sales and solutions engineering on our Platform architecture questions, messaging, and presentations.
Own Outpost investigations end to end, diving into IAM misconfigurations, networking failures, provisioning breakdowns, and scan degradation across customer environments.
Root cause and triage issues across multiple cloud environments, including AWS, Azure, GCP, OCI, and Alibaba.
Partner with engineering to collaborate on escalations and reproduce issues.
Clearly distinguish between our bugs, customer misconfigurations, and cloud-provider behavior, and translate these technical gaps for both customers and engineering.
Provide technical and business-relevant feedback into Product Management based on field engagements to continuously improve our position and value messaging.
Enable the broader support and field teams by building and maintaining investigation runbooks, internal knowledge base content, and onboarding materials. Lead regular thought leadership sessions to share insights derived from customer engagements.
Collaborate with sales teams on strategic opportunities to demonstrate the platform's technical and business value. Assist SEs and prospects during the POV process with advanced use cases, installation, deployment, and troubleshooting.
Work closely with our CTO, Field CTO, Customer Success, Product Management, and R&D organizations to maintain alignment and ensure coordinated efforts across the sales process.
Willingness to undergo security clearance.

Were looking for a Partner Solutions Engineer  to join us and spread our power. In this role, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners. You will work closely with partner account teams and our strategic partners to develop and execute joint technical strategies and solutions.
WHAT YOULL DO
Partner with sales teams and channel partners to deliver and scale technical solutions that drive customer success and business growth.
Deliver world-class demonstrations, technical training, and presentations to our partners, including whiteboard sessions, product demonstrations, workshops, and proof of value engagements.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent us in technical forums, such as trade shows, technical meetups, and industry events.
Help our customers and prospective customers plan in depth test plans for showing the value of the platform in their environment.

we are looking for Pre-Sale Engineer to join a fast-growing company operating in the defense, drones and autonomous systems space.
The company develops advanced communication and cybersecurity solutions for mission-critical platforms used by global customers and leading system integrators.
The role combines deep technical understanding with hands-on pre-sale activities, working closely with sales teams and customers on RF-based communication solutions and cybersecurity software.
Responsibilities:
Lead technical aspects of the sales process across Israel, Europe and the US
Work closely with sales teams in customer-facing engagements
Lead technical discussions, presentations, and evaluations with customers and partners
Prepare and respond to RFI/RFPs and develop technical proposals
Translate customer requirements into tailored technical solutions
Analyze and support RF link feasibility based on customer needs
Support the integration and technical aspects of cybersecurity solutions in customer engagements
Support demos, POCs, and technical evaluations
Collaborate with R&D, Product and Customer Success teams
Provide technical support in early deployment stages when needed

We are seeking an experienced Pre-Sales Engineer to lead the technical aspects of customer engagements around Confluent's Data Streaming platform.
This role combines deep technical expertise with strong business acumen and requires the ability to engage with both technical and executive stakeholders. The successful candidate will act as a trusted advisor throughout the sales cycle, helping customers understand how real-time data streaming solutions can address business and technical challenges.
The role includes solution design, technical discovery, architecture discussions, demonstrations, Proof of Concept (POC) ownership, and close collaboration with sales, engineering, and product teams.
Key Responsibilities:
Partner with Sales teams to drive the technical evaluation process for prospective customers.
Conduct discovery workshops to understand customer business objectives, technical environments, and data-related challenges.
Design and present end-to-end solutions based on Confluent and Apache Kafka technologies.
Lead technical discussions with architects, engineering teams, platform owners, and executive stakeholders.
Deliver product demonstrations, workshops, and technical presentations.
Scope, execute, and manage Proof of Concept engagements.
Develop trusted relationships with customers throughout the sales cycle and beyond.
Advise customers on best practices related to Data Streaming, Event-Driven Architecture, and modern data platforms.
Collaborate closely with Product Management and Engineering teams to provide customer feedback and support product adoption.
Stay current on industry trends, emerging technologies, and the broader streaming data ecosystem.

We are looking for a sales engineer to join our sales and marketing team, being part of a leading provider of forefront technological products.
What will you do?
As a Sales Engineer, you will leverage your engineering background to connect with potential clients, understand their technical needs, and provide tailored product and systems solutions. Your role will be integral to driving sales growth. This is a unique opportunity to blend your technical acumen with sales skills, all while working in a collaborative and innovative environment.
Key Responsibilities
Sales : support sales in new opportunities and handling them up to the closing stage.
Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions.
Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits.
Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals.
Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities.

we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
Solution Architects in our company are key in meeting our customers expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our architects are trusted advisors and consult our customers upon their monitoring, security & observability journey.
Solution Architect is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.
What youll do:
Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
Deliver compelling presentations and product demonstrations that highlight our unique value proposition and the solutions we provide.
Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
⁠Develop custom solutions to bridge any gaps and enhance the core offerings of our product.
⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.

Required Escalation Engineer
Description
We hava unified payments, payouts and fintech on one worldwide platform, and were assembling the worlds best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. this is where hard work pays off and careers take off. Join us and lets build the future of fintech together.
As a Escalation Engineer you will be responsible for:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.