דרושים » מכירות » Technical Account Manager - Post Sale

Were looking for a Presale Engineer to join our team and support the delivery of technology solutions.
Responsibilities include:
Analyze customer needs and match them with our solutions - both existing and customized.
Lead and coordinate the technical, managerial, and commercial aspects of RFP responses.
Play an active role in shaping the product roadmap based on market needs and customer feedback.
Conduct live demonstrations, field trials, and technical presentations for customers.
Support sales and marketing activities, bridging the gap between technology and business.

We are looking for a Technical Account Manager to be the trusted technical advisor for our customers. You will own the post sale journey from onboarding and deployment through long term adoption and growth. You will turn AI driven security capabilities into measurable value in every customer environment.
What You'll Do:
Own the post sale technical relationship end to end. You will take a clean handoff from Solutions Engineering at deal close and serve as the customer's primary technical point of contact from then on.
Lead technical onboarding and implementation from kickoff through full deployment, including integrations with security tools, cloud infrastructure, and CI/CD pipelines.
Translate customer requirements into implementation plans, timelines, and clear success criteria.
Act as a trusted technical advisor by guiding customers on best practices for configuration, policy setup, and getting the most out of the platform in their security environment.
Drive ongoing adoption and account health. You will identify opportunities to expand usage across new applications, teams, and use cases.
Run regular technical business reviews that show value, surface risks, and align on the roadmap for each account.
Troubleshoot and escalate technical issues with R&D and Security Research, while keeping ownership of the customer relationship.
Build and maintain documentation, runbooks, and reusable assets as the customer base scales.
Partner closely with Sales, Solutions Engineering, Product, and R&D to support renewals and expansion, share customer feedback, and flag technical or adoption risks early.
Track and report on time-to-value, adoption, and account health metrics across your portfolio.

We're looking for a Technical Account Manager to be on the front lines, working closely with our customers and prospects, providing technical support, and serving as a trusted advisor. You will work with our sales, product, and engineering teams to help customers understand the value of our platform from both a technical and business perspective.

Engage with customers to ensure their success.
Partner with the sales team to drive our customers' journey, build technical wins, and grow champions.
Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
Create and own value-based relationships at all levels within customer organizations.
Actively participate in all phases of planning and execution, from initial discovery to the technical win.
Develop and maintain a deep understanding of our product to demonstrate its value in sales meetings and at events such as meetups and conferences.
Advise the sales team on effective ways to position our product.
Onboard, educate, and enable partners, and support them in sales cycles.
Deepen both your sales and technical skills through self-driven education and our professional development opportunities.

Were hiring a highly technical and hands-on Technical Account Manager to join our growing team in Tel Aviv and support customers across EMEA and Israel.

You will be the first TAM dedicated to EMEA and Israel, working closely with our Head of Customer Success. Youll also collaborate with the two other TAMs in the organization as we support and scale our customer base.

You will own the technical post-sales lifecycle end-to-end - including onboarding, deployment, integrations, troubleshooting, and ongoing optimization - ensuring customers successfully operate and scale the platform in their environments.

This role sits at the intersection of Technical Account Management, Product, and Engineering, requiring a deep understanding of how our platform integrates into customer environments, how data flows, and how to translate technical insights into real business value.

Youll work closely with customers, R&D, Product, and Sales - playing a critical role in technical success, platform adoption, and revenue impact.

Responsibilities
Own the technical success of customer deployments end-to-end.
Lead onboarding, integrations, and deployment in customer environments.
Work hands-on with customer systems, data, and integrations.
Troubleshoot complex technical issues in production environments.
Identify gaps, issues, and edge cases- and solve them proactively.
Perform validations (manual and automated) to ensure platform accuracy and value delivery.
Translate technical findings into clear business insights for customers.
Act as the main technical point of contact and build trusted relationships with customers.
Provide ongoing technical support and debugging.
Work closely with R&D and Product to share feedback and improve the platform.
Support expansion and renewal efforts through strong technical execution.
Contribute to building processes, playbooks, and best practices as the TAM function grows.

Required Presales Manager, Domain Consulting - Prisma Browser
Your Career:
As Domain Consultant Manager, you are the technical leader for your Domain Consultant team focusing on Prisma Browser. Your team provides technical expertise and guidance in customers network security and zero trust journey. You will work closely with the Solutions Consultant Managers and their District Sales Manager counterparts to build relationships with your customers and help them detect and prevent advanced cyberattacks and breaches. You and your team will play a key role in defining technical solutions that secure a customers key business imperatives and will evangelize our industry leadership in on-prem, cloud, and security services that establish us as a customers cybersecurity partner of choice.
You will join a new and exciting business unit with us positioning the industrys first combined Enterprise Browser and comprehensive SASE security platform, with the industrys broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.
We seek a leader to develop our Domain Consultant teams, providing training and technical support as a solution expert. Additionally, you will provide feedback to the product management team on new feature requests and product improvements based on what you learn from your customer base. Your team, in partnership with the systems engineering team, will displace competitor technologies, build market share within your targeted list of major accounts, and, most importantly, help your client sleep at night as they use our products to build secure digital transactions.
Your Impact
Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry
Work with your peers to develop a Domain Consultant training curriculum
Mentor, train, and review employees on your team, keeping them engaged and successful in their careers
Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities
Provide effective technical leadership in customer interactions, including sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge
Innovate and iterate to drive high technical validation and PoC win rates for Network Security solutions, while reducing technical validation and PoC timelines
Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
Lead conversations focused on industry trends and emerging changes to the security landscape
Discuss competitor offerings in the marketplace and positions ours as the best solution.

we are looking for a Pre-Sales Solution Engineer.
You are a solution-oriented sales professional with expertise in presales, software development, and crafting business solutions. A process-driven builder, you thrive on exploring solution development methodologies to deliver optimal results for clients.
You will:
Operate consultative with prospects and existing customers to define their challenges and opportunities. Map these challenges to the ecosystem by presenting differentiating and sustainable business value.
Full ownership to the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Run Security Questionnaires with prospects, and master the ability to demo vendor risk assessments.
Educate and become a trusted advisor and challenge assumptions and current status while delivering value to prospects and customers.
Present art of the possible and think outside the box approaches to implement privacy solutions.
Support technical and business discovery activities including workshops, and demonstrations, across multiple opportunities
Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
Develop and deliver exceptional and engaging company/product presentations and demonstrations.
Work with all technical levels.
Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape.
Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective.
Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standards.
Collaborate with the marketing team to generate demos, case studies, blogs, and videos.
Maintain a knowledge hub or repository of best practices, resources, and insights (API docs, code examples).

Were looking for an Account Manager who will manage a portfolio of our strategic customers in Israel from the onboarding stage to assuring satisfaction while identifying business needs in the customers AWS environment.
Work location: hybrid from Tel Aviv
Curious about what it's really like to work?
Explore our benefits, culture, and what success in your first year could look like here.
If you are interested in this opportunity, please submit your CV in English.
Key Responsibilities
Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proactively engage with them to understand their evolving needs, challenges, and goals.
Gather feedback from customers regarding their experiences and needs. Relay this feedback to internal teams for continuous improvement.
Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
Maintain and develop strategic vendor relations with AWS.
Regularly attend business events and conferences to promote and educate prospective clients on our benefits.

Required Integration Engineer
Job Description:
Join our multidisciplinary integration team and take part in the development and validation of advanced RF-based systems. The role involves hands-on work with complex hardware and software systems, prototype setup and testing, troubleshooting, and close collaboration with multiple R&D teams.
Responsibilities include:
Integration and testing of complex multi-module systems
Involvement throughout the full development lifecycle of RF and digital systems
Setup and validation of prototype systems at both hardware and software levels
Identifying hardware/software issues and driving technical solutions
Working closely with software, hardware, and final testing teams
Participating in challenging, development-oriented projects with strong growth opportunities.

We're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments.

What You'll Do

Lead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain points
Own end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-dives
Deliver compelling product demos and respond to technical inquiries from a range of stakeholders, including C-level and VP-level
Lead RFP/RFI responses and serve as the primary technical point of contact throughout the sales cycle
Collaborate cross-functionally with Support, Product, and R&D to resolve complex prospect requirements
Travel to customer sites as needed (~30%)