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We are looking for a senior product manager to join our AI Unit and help shape the AI platform that powers our next generation of products.
This role focuses on the platform and ecosystem layer of AI, building the capabilities, standards, and systems that enable teams across the company to create AI-powered experiences effectively.
You will work closely with engineering, data, and product teams to define how AI capabilities are built, reused, and governed across the platform.
This is a high-impact role with broad scope. It requires strong product fundamentals, technical curiosity, and the ability to operate in an evolving space.
Job responsibilities:
Own key parts of the AI platform roadmap, balancing foundational investments with product impact
Help define reusable AI capabilities (e.g., retrieval, embeddings, scoring, agent tooling)
Contribute to shaping how we evaluate, monitor, and improve AI systems in production
Partner closely with engineering on architecture and technical tradeoffs Support the definition of governance and control mechanisms (quality, safety, cost, transparency)
Work with product teams to enable adoption of AI capabilities across the platform
Improve developer and product team experience when building AI features
Contribute to defining standards, best practices, and ways of working for AI across
What makes this role interesting:
You will work on foundational systems that impact multiple product areas
You will help shape how AI is built and used across the entire platform
You will collaborate across teams and influence both product and technical direction
You will operate in a fast-evolving domain with real opportunity to define how things should work.

Required Senior Backend Engineer
Job responsibilities
What will you do?
As a Backend Engineer on the team, youll have a key role in developing our product and its unique features, working closely with our Product team. You should be passionate about software engineering and building a product end-to-end and will be responsible for owning the dev cycle from the technical design, through coding and testing, to deployment and monitoring. We work in a true continuous delivery environment with fully automated QA processes on a microservices architecture, deploying to production dozens of times every day.

We are looking for a Senior Data Engineer to join our Platform group in the Data Infrastructure team.
Youll work hands-on to design and deliver data pipelines, distributed storage, and streaming services that keep our data platform performant and reliable. As a senior individual contributor you will lead complex projects within the team, raise the bar on engineering best-practices, and mentor mid-level engineers - while collaborating closely with product, DevOps and analytics stakeholders.
About the Platform group
The Platform Group accelerates our productivity by providing developers with tools, frameworks, and infrastructure services. We design, build, and maintain critical production systems, ensuring our platform can scale reliably. We also introduce new engineering capabilities to enhance our development process. As part of this group, youll help shape the technical foundation that supports our entire engineering team.
Job responsibilities:
Code & ship production-grade services, pipelines and data models that meet performance, reliability and security goals
Lead design and delivery of team-level projects - from RFC through rollout and operational hand-off
Improve system observability, testing and incident response processes for the data stack
Partner with Staff Engineers and Tech Leads on architecture reviews and platform-wide standards
Mentor junior and mid-level engineers, fostering a culture of quality, ownership and continuous improvement
Stay current with evolving data-engineering tools and bring pragmatic innovations into the team.

We are looking for a strategic, execution-focused Senior Global Campaign Manager to drive the next phase of our growth across global and regional markets. This is a hands-on, high-impact role at the intersection of campaign management, content strategy, and creative production, built for a digitally native marketer who thrives in fast-paced environments and knows how to scale campaigns and assets with speed and precision.
You will own the full lifecycle of integrated marketing campaigns, from intake and planning, through creative production and localization, to launch, optimization, and post-campaign analysis. Youll partner with global and regional stakeholders to adapt campaigns for local markets, build compelling content experiences, and ensure flawless delivery of digital-first assets across all channels.
Your work will directly impact pipeline acceleration and revenue growth, while shaping how we execute performance marketing at scale.
Why Join Us?
Be part of a globally recognized, people-first company revolutionizing HR.
Work with passionate, high-performing peers across the globe.
Drive regional and global impact, owning high-visibility initiatives.
Play a key role in scaling our performance creative and marketing engine.
Job responsibilities
Campaign Execution & Performance:
Own and manage the end-to-end project lifecycle of global campaigns and alignment of regionalisation with the Regional Marketing Managers.
Lead the architecture of global campaigns, defining targets, messaging, assets, channels, and funnel-stage CTA planning.
Ensuring alignment with marketing goals and collaborating with product marketing, brand, creative, web, and sales teams.
Ensure tracking, reporting, and optimization are in place (Salesforce, Tableau, analytics platforms).
Run structured post-mortems to capture insights and apply learnings for future campaigns.
Creative & Asset Production:
Oversee production of performance creative assets (paid ads, banners, videos, landing pages, emails).
Project manage multiple timelines and workstreams across creative, content, and web to ensure flawless execution.
Leverage AI and creative automation tools (Figma, generative AI, Vibe Coding) to drive speed and scale in production.
Cross-Functional Collaboration:
Serve as the connective tissue between Brand, PMM, regional marketing managers, demand generation and performance teams, and creative operations, ensuring global campaign themes are defined and localized effectively.
Shape and execute global campaigns with a strong regional footprint, maximizing resonance and imprint in each market.
Provide feedback to global stakeholders on regional performance, buyer behavior, and marketing competitive trends.

We are looking for a Growth Conversion Manager to own A/B testing and personalization across our localized websites and support key organic and lifecycle initiatives. You will focus on improving lead generation and funnel progression by creating relevant, high-performing experiences for global audiences. Working closely with the SEO, Lifecycle, Localization, and Regional Marketing teams, youll ensure experiments align with regional needs and broader growth goals.
Owning CRO tools such as chatbots, overlays, and product tours, youll design, test, and optimize pop-ups, chatbot flows, and interactive demos to increase engagement and conversions. Youll use data and experimentation to identify opportunities, scale successful learnings, and continuously improve the user experience across markets while maintaining a thoughtful balance between speed, quality, and impact.
Your responsibilities:
Own A/B testing/Personalization planning, execution, and analysis - focus on:
Localized websites - partner with Localization Manager
Lead generation across all websites - partner with SEO
Support lifecycle team initiatives
Collaborate with RMMs on market-specific lead-gen activities
Lead and oversee website layovers strategy:
Trendemon
Strategize and deploy high-impact pop-ups and banner campaigns
Own A/B testing of popup and banner variants
Support personalization goals
Chatbot
Manage the Drift bot and new pilot tools (e.g AI bots) by identifying the right triggers, conversational paths, and handoff behaviors
Own A/B testing of chatbot variants
Navattic (product tour)
Take ownership of Navattic to improve website user experience.
Collaborate with PMM to leverage this tool for better product exposure on the website.

Were looking for a strategic and hands-on DIrector of Pricing to lead pricing strategy and execution. This is a greenfield opportunity-youll be our first dedicated pricing and packaging leader, reporting to our VP of Product Marketing. This role is ideal for a pricing expert who combines analytical rigor with business acumen.
Youll be responsible for designing and optimizing pricing models, packaging strategies, commercial governance and monetization frameworks that align with customer value and drive sustainable growth. The scope of monetization focus covers all customer segments (from SMB to Enterprise), global and local coverage, and a wide range of industries. This is a high visibility, rare opportunity to create meaningful impact quickly and lay foundations for long term business performance.
Job responsibilities
Own pricing strategy, execution, and optimization across different product lines and customer segments (SMBs to Enterprise, regional pricing, and discounting approaches, etc.)
Guide value-based pricing analysis and competitive benchmarking
Design and test new pricing models, bundles and packaging structures to support land and expand motions
Develop pricing governance, discounting frameworks, and deal support matrixes
Partner with GTM, Product, and Finance to ensure pricing supports business goals
Build scalable processes for pricing analytics and iteration, along with AI-driven insights for developing and testing new hypotheses
Work cross-functionally to drive successful implementation and deployment of new pricing and packaging structures
Influence product roadmap with pricing insights and packaging strategy.

Required Account Executive
About Us
We help modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, weve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3000 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as what3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If thats bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, were waiting with open arms. Come join us.
Job responsibilities
What will you do?
Working cross-functionally, our AEs attract and sign exciting new companies to drive the growth. They manage the whole sales cycle, from prospecting through to closing. Our mid-market segment covers companies of 250-1000 employees, with an average order value of $120k ARR.
Prospect, initiate and nurture business relationships to generate new business opportunities
Prepare and present product demonstrations
Perform outbound activities to build revenue pipeline
Manage the whole sales cycle, from prospecting through closing
Target key decision-makers determine buying readiness and timelines
Capture and manage information/data/metrics in our Salesforce CRM system
Attend trade shows, events and conferences
Network with market influencers, consultants and partners.

Required FP&A Analyst (temp)
About the Position:
This is a unique opportunity to gain hands-on experience in the FP&A field within a high-tech SaaS company.
As an FP&A analyst, you will play a key role in supporting the Customer Success (CS) department, by building and maintaining datasets to support the departments analysis. You will be responsible for ongoing data analysis, maintaining and improving recurring reports, and supporting ad hoc requests related to CS performance.
In addition, you will take part in preparing presentations and reporting insights to CS leadership. You will get to work alongside experienced professionals, to develop your financial and analytical skills and contribute to our success.
Job responsibilities
As an FP&A Analyst, you will:
Build, maintain, and improve recurring reports and datasets to ensure a clean and scalable foundation for all CS related analysis.
Partner closely with cross-functional teams (CS, Finance, BI) to ensure data accuracy, alignment, and consistency across reports.
Assist in the annual budgeting process and provide regular forecasts, highlighting potential variances and recommending corrective actions.
Prepare clear and insightful presentations and reporting materials for CS leadership, including performance summaries and actionable recommendations.
Conduct ad-hoc financial analyses and reporting to support executive decision-making and special projects.

Were looking for a FinOps Lead to own the bridge between Finance and Technology. Youll set direction, translate business goals into scalable systems, and drive delivery across Finance, MIS, BI, PMO, and Product/Engineering.
What youll do:
Translate strategy to systems: Turn business needs into crisp, testable requirements, data models, and acceptance criteria.
Lead delivery: Drive projects end-to-end-design, build, UAT, cutover, and post-go-live stabilization. Hold owners to dates and quality.
Level-up financial systems: Partner with MIS/BI to optimize the financial operations stack - improving connectivity, automation, and accuracy across core systems supporting quote-to-cash and record-to-report.
Improve processes: Remove manual work, reduce defects, and increase automation across billing, revenue, collections, and reporting.
Strengthen controls: Design preventative/detective controls, segregation of duties, and audit-ready documentation (SOX/ASC 606).
Change management: Build training, run enablement, and communicate changes that stick across global teams.
Scale for growth: Support M&A integrations, new products/pricing, and geographic expansion with resilient data and process design.
Partnerships and revenue share: Support financial operations for partner-driven revenues and revenue-sharing models, ensuring accuracy and compliance.

We are looking to add a new team member to it`s fast-growing legal department!
We are seeking for an experienced corporate & compliance counsel to work as part of our global team - negotiate and execute various corporate documents, including Board and Shareholders, M&A`s, banking, finance and various required filings .
If you are a highly motivated, organized, proactive, independent, self-starter who enjoys working in a dynamic, fast-paced and collaborative environment, this is where you want to be!
We view the ideal candidate as one who is passionate to learn what it takes to run corporate from start to finish. In this challenging position, you will partner with various stakeholders internal and external providing guidance, support and leadership to cross-functional teams worldwide about various legal matters.
Job responsibilities
Join our fast growing global legal team.
Work directly with our various departments;
Work closely with various senior management members;
Support corporate governance matters, including board and shareholder materials, and support equity management, including employee equity plans and relatedcap table matters.
Advise on corporate transactions, including financings, M&A, and strategic partnerships
Remain current on applicable laws and regulations surrounding corporate laws;
Support all compliance matters, Assist in developing, maintaining and communicating internal policies (code of conduct, anti-bribery, sanctions/export etc.).
Support and advice on a wide variety of general legal matters throughout the different departments
Work with the relevant regulators & authorities.

We are looking for an experienced, energetic and positive manager within our Professional Services team. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organisational skills. You are a quick learner and serious about making an impact.
What will you do?
Manage, mentor and enable a team of Implementation Managers.
Work closely with customers with the drive to help them achieve their business goals and promote best practice.
Oversee and be accountable for the portfolio of projects owned by your team.
Partner with our Go To Market organization in outlining excellence in service delivery.
Collaborate with both Customer and Prospects, building bespoke Statements of Work and Project Plans to align to delivery.
Become a trusted advisor and ambassador of change in our customers workspace.
Be an advocate for our customers in collaborating with other departments across the organisation, including Product and Development.
Be the main point of contact for our clients from point of sale through to deployment
Gather system requirements and business objectives from customers.
Assess how best to configure the platform and provide guidance on best practices and successful deployment.
Meet and exceed department KPIs through data-driven analysis, planning and execution.
Identify and analyze project risks & dependencies on an ongoing basis.
Work cross-functionally with our Sales, CS Engineers, Product & Account teams.

Required Commission Manager
About The Role
As Commission Business Partner, youll own one of our most visible and business-critical functions - ensuring that all commission-based people across our GTM and CS organizations are rewarded accurately, transparently, and on time.
Youll manage commission operations for a growing global population of more than 400 employees, partnering closely with Sales, CS, Finance, People, and Revenue Operations teams. This is a high-impact role where precision, process excellence, and cross-functional collaboration are key to maintaining trust and driving performance across ourrevenue engine.
This is your opportunity to elevate how we scale our variable compensation processes globally - ensuring fairness, clarity, and operational excellence at every step.
Job responsibilities
Own Commission Calculations
Calculate and validate commissions for 400+ employees across Sales and CS based on approved plans and rules.
Validate Attainment vs. Payouts
Review quota attainment, credited revenue, and final payouts to ensure they match system logic and plan definitions.
Reconcile Source Data
Check and align data between CRM, billing, HR, and the commission system to prevent and resolve mismatches.
Implement Compensation Rules
Configure and maintain compensation plans, crediting rules, and calculations in the commission system.
Maintain Core Reporting
Produce regular reports on attainment, payouts, adjustments, and exceptions.
Manage Adjustments & Corrections
Process approved manual adjustments, retro changes, and exception cases.
Investigate Discrepancies & Disputes
Analyze payout issues and employee inquiries using data and system logic.
Maintain Plan & System Documentation
Keep records of plans, mappings, rules, and approvals up to date.
Support System Changes & Testing
Test and validate changes to plans, logic, and integrations before release.
Improve Data Accuracy & Workflows
Identify recurring errors and manual work and help fix them through better processes and system setup.

We are seeking an experienced People Planning Solution Architect‎ to join our Customer Success Solutions Architect team. In this pivotal role, youll develop a deep expertise in ourWorkforce Planning (WFP) module- serving as a bridge between customer needs, product vision, and scalable business outcomes.
As a People Planning Solution Architect‎, youll be a trusted advisor and strategic partner to both our clients and internal teams. Youll collaborate closely with Product, Customer Success, and R&D to ensure the WFP roadmap addresses real customer challenges, drives adoption, and delivers long-term value. Your proactive engagement and consultative approach will help clients unlock the full potential of workforce planning, mitigate risk, and ensure organizational agility.
Youll lead client conversations on WFP best practices, scenario planning, process optimization, and headcount management- championing the Voice of the Customer and shaping product direction. By partnering with champions across, youll make workforce planning a true strategic lever for our clients success.
Job responsibilities
What will you do?
Technical Consultation: Act as a trusted advisor to clients, Implementation Managers, and CSMs, providing expert guidance on all core Workforce Planning features, especially Position Management, Job Catalog, event planning, position, budget data structure and permissions configuration. Youll advise on best practices for setting up and scaling the WFP module, support clients in optimizing their workforce data for planning and analytics, and help ensure that permissions and workflows are configured to maximize engagement, data quality, and adoption.

Were looking for a structured, tech-savvy CX Knowledge & AI Chatbot Manager to join the CX Delivery team.
This role sits at the intersection of AI chatbot operations, knowledge management, and CX delivery. Youll primarily own and optimize Support AI Agent (chatbot) and help strengthen the knowledge and content ecosystem that powers both AI and human support.
Were looking for someone with hands-on experience in chatbot management and knowledge systems - not just general CX experience. You should be comfortable working with chatbot flows, intents, and automation logic, as well as structured Help Center or Community content.
This is not a writing-heavy role. Its an enablement role focused on connecting knowledge sources, improving automation performance, and scaling self-service intelligently. In addition to chatbot and knowledge ownership, you may also contribute to broader CX Delivery initiatives such as workflow improvements, automation projects, and operational enhancements as business needs evolve.
AI & Chatbot Management (Primary Focus):
Configure, maintain, and optimize the AI chatbot (Zendesk AI Agent)
Manage chatbot instructions, use cases, workflows, intents, and data sources
Review conversations to identify gaps, fallback patterns, and improvement opportunities
Monitor performance metrics (deflection, customer experience, CSAT/BSAT, routing accuracy)
Ensure alignment between AI logic, tone of voice, and product updates
Knowledge / Content Governance (Primary Focus):
Maintain knowledge structure and taxonomy across Help Center, Community, and AI knowledge layers
Ensure synchronization between customer-facing content, agent knowledge, and chatbot use cases
Identify content gaps using ticket trends and AI insights
Collaborate with CX and Product enablement stakeholders to maintain accuracy and clarity
Continuous Improvement & CX Delivery Support:
Turn AI and support insights into structured improvements
Support automation and workflow optimization initiatives
Contribute to scalable CX Delivery project and various, team objectives, goals and tasks as needed
​Success Looks Like:
Chatbot experiences are accurate, well-maintained, and continuously improving
AI performance improves through structured knowledge alignment
Knowledge content is unified, searchable, and up to date
Automation reduces support load while maintaining strong customer experience
CX Delivery initiatives scale efficiently and predictably.