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We are seeking a Solutions Engineer to become an integral part of its team, dedicated to offering technical guidance and assistance. The ideal candidate will have the chance to cultivate connections with pivotal clients and play a crucial role in advancing the sales of our products. If you aspire to collaborate closely with our sales, product and R&D team, delivering technical expertise, demonstrations, and solutions to our customers, we would love to hear from you!

What will you do?

Providing technical guidance and support to prospects and customers
Explaining products and services to customers and work closely with them to understand their technical requirements and translate them into effective solutions.
Assisting with product demonstrations, presentations and webinars.
Provide training to clients, both in person and remotely, to ensure they can effectively use our products.
Respond to technical inquiries and provide in-depth information to clients.
Support the closing of deals by addressing technical concerns and objections.
Gather feedback from clients and the sales team to help improve our products and services.

Required Sales Engineer
Israel: Tel Aviv/ Hybrid (Israel)
Why Join Us?
We are a leading global provider of cybersecurity solutions, dedicated to protecting organizations from sophisticated threats.
Job Id: 24963
As a Sales Engineer, you'll be integral to our mission, leveraging your expertise to safeguard both businesses and individuals. Join a dynamic team of creative minds committed to redefining security standards while harnessing cutting-edge technologies. If you're passionate about enhancing digital safety and making a significant impact, this is where your skills will truly shine.
Key Responsibilities:
Client Collaboration: Work with the sales team to identify prospects and understand customer challenges, tailoring security solutions to their needs.
Technical Leadership: Provide technical guidance and lead presentations, demonstrating our solutions through Proof-of-Concepts.
Proposal Management: Respond to RFIs and RFPs, showcasing our capabilities and aligning solutions with client requirements.
Education and Advocacy: Educate partners and clients on emerging security technologies, championing cybersecurity through industry engagement.

We are looking for a Solutions Engineer to be on the front lines, working closely with our customers and prospects, guiding them on how to build robust DevSecOps processes. You will work with our sales, product, customer success & engineering teams to help customers understand the value of Solution from a technical and business perspective.
If you love working with brilliant people, being part of an energetic team and changing the world of software, you might be the perfect Frog to join our team!
The working model is hybrid, Monday through Friday
As a Solutions Engineer you will...
Collaborate with account executives to understand Customer requirements and develop customized technical solutions.
Translate business objectives into technical requirements and solution designs.
Conduct discovery sessions, technical presentations, and product demonstrations for prospective customers in both English and Spanish.
Conduct compelling Proof of Values (POVs), and product demonstrations to showcase the value and impact of solutions.
Support transition from pre-sales to post-sales, ensuring continuity and alignment of expectations.
Respond to RFPs, RFIs, and technical questionnaires, including those in Spanish-speaking markets.
Represent at industry events and conferences, highlighting the transformative potential of products.
Influence product roadmap by communicating customer feedback and identifying trends in the DevOps and DevSecOps landscape.
Stay ahead of industry trends, continuously enhancing your knowledge of emerging technologies in DevOps, cloud infrastructure, and software development.

Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, wed love to meet you!
What Youll Do:
Partner with the sales team to articulate the overall value proposition, vision and strategy to customers
Continually learn new technology to build competitive knowledge, technical skill, and credibility
Deliver product and technical presentations with potential clients
Have a direct line of communication with the product team to collaborate on feature requests
Help clients onboard the product and assist when they run into roadblocks.
Think creatively about a wide variety of technical challenges during the pre-sales life cycle

We are seeking a Customer Solutions Engineer to handle pre and post-sale technical activities and ensure:
Understanding the customer needs
Proposed tailored solutions to customers
Successful deployment and support of our Solutions at customer sites.
This role involves close collaboration with the sales and the customers, providing both technical expertise and hands-on assistance during sales process, system implementation and ongoing maintenance.
Responsibilities:
Working closely with sales teams on proposals and sales presentations.
Acting as a technical expert in meetings with customers and prospects.
Collaborating with customers to advise effective solutions incorporating our products.
Comprehending customer needs and devise solution requirements.
Answering customer requests for information as well as proposal requests.
Develop requirements and turn them into functional solutions.
Executing Demos and POCs on customer site.
Provide Tier 1-3 technical support, including issue reproduction, troubleshooting, and documentation of system events.
Perform onsite and remote installations of our products worldwide.
Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers.
Conduct onsite customer training during initial installation and as needed thereafter.
Manage assigned support cases and maintain accurate records in the companys tracking system.
Document all service and installation activities through detailed reports and logs.

About Silk Silk is redefining how enterprises adopt and scale in the cloud by providing a high-performance virtual SAN for cloud environments. Our platform helps organizations run mission-critical applications with maximum performance and efficiency in the cloud. Headquartered in Needham, MA and backed by Sequoia Capital, Silk continues to experience rapid growth as enterprises modernize their infrastructure. Learn more at silk.us About the Role We’re seeking a Technical Account Manager (TAM) to serve as a trusted technical advisor for a portfolio of strategic Silk customers. You’ll ensure customers realize the full value of the Silk Platform - from onboarding through ongoing optimization - by bridging technical expertise with a deep understanding of their business goals. You’ll work within the Customer Success team and across the broader Go-To-Market organization to deliver world-class customer experience and long-term adoption. This role is ideal for someone passionate about cloud performance, enterprise technology, and building strong technical relationships with customers. What You’ll Do Customer Engagement & Technical Partnership
* Serve as the primary technical expert and trusted advisor for assigned customers.
* Partner with the Onboarding Manager to ensure smooth onboarding and seamless adoption of Silk solutions.
* Host regular customer meetings to provide technical guidance, performance insights, and strategic recommendations Lead customer training and enablement sessions to deepen understanding and drive broader platform adoption.
* Collaborate with Customer Success Managers to support QBRs, renewals, expansions, and overall account health Technical Excellence & Optimization
* Proactively engage with customers to review upgrade schedules, configuration best practices, and usage trends - identifying opportunities to optimize performance, efficiency, and overall platform utilization.
* Translate complex technical concepts into clear, actionable business insights for diverse audiences.
* Maintain and document customer architectures, configurations, and technical recommendations.
* Ensure customers stay current with product updates and continually realize value from the Silk platform. About You You thrive in fast-moving, customer-centric environments and enjoy combining technical expertise with relationship management. You’re curious, self-directed, resourceful, and motivated to make an impact. Preferred qualifications:
* 5–7 years of experience as a Technical Account Manager, Solution Architect, Sales Engineer, or in enterprise technical support or related roles.
* Strong understanding of cloud infrastructure (Azure, GCP, AWS) and enterprise workloads (e.g., Oracle, SQL Server).
* Excellent communication and presentation skills with both technical and business audiences.
* Proven ability to manage complex technical projects and collaborate across functions.
* Highly organized, self-directed, and excited to shape how Silk supports its strategic accounts. Nice to have:
* Experience with Customer Success platforms (e.g., Gainsight, Totango, Planhat) is a plus.
* Experience with automations or workflow optimization is a plus. Silk recognizes that talent and potential come in all forms and that years of experience does not guarantee on-the-job success or leadership potential. Our hiring process involves recognizing a person’s achievements, skills & knowledge, and passion; not just check-marks next to a job description. If you have an interest in any of our roles, please do not hesitate to apply - we would be happy to speak with you.

About Silk:
Silk makes it possible for organizations to cloud their way. Helping organizations win in the cloud is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We think boldly and always speak our minds. We go big, or we go back to the

DealHub is a leading provider of sales engagement solutions, enabling businesses to streamline their sales processes and close deals faster. With cutting-edge quote-to-revenue solutions, DealHub empowers sales teams to optimize workflows, enhance customer interactions, and drive revenue growth. We are hiring a highly motivated and experienced Pre-Sales Engineer with a solid background in tech companies and SaaS products, to join our Sales team. As a Pre-Sales Engineer at DealHub, you will be an integral part of the Sales team, focused on optimizing the sales process through tailored technical expertise and compelling product demonstrations. You will collaborate with prospects and internal teams to align DealHub’s solutions with customer needs, lead technical demos and POCs, and generate and reply to RFPs/RFIs, while your primary goal is to accelerate sales cycles by serving as the technical consultant and strategist during the sales process. Key Responsibilities
* Partner closely with Account Executives to strategize and execute sales processes, delivering the technical expertise necessary to close deals successfully.
* Develop and present tailored product demonstrations and POCs that showcase DealHub’s value in addressing customer pain points and achieving sales goals.
* Actively engage with prospective customers to understand their challenges, define their needs, and recommend the right configurations of DealHub's platform to support their sales processes.
* Serve as the technical resource for the sales team, addressing detailed questions about platform capabilities, integrations, security, and scalability.
* Assist with RFP/RFI responses, ensuring all technical requirements are met and aligned with the proposed solution.
* Work with Product, Engineering, and Customer Success teams to ensure alignment on customer needs and feedback, contributing to a seamless sales-to-implementation transition.

In this role, you will manage the technical sales process throughout our sales cycles and across offering, at local and global customers.

This job includes conducting consulting engagements with customers to deliver Data Protection solutions - including enterprise backup solutions including protection of physical, virtual and cloud data.

This role includes writing technical papers and documentation, Leading the technical discussion during the presale process, conduct demo, PoCs and more.

Beyond the technical expertise, were looking for a people-oriented person whos a team player, with the first-aid mentality to join our truly special family.

Responsibilities:

Plan, design, and architect data protection solutions for physical, virtual, and cloud enterprise environments
Lead the technical discussion during the presales process and understand customer needs
Create high-level design documents and the scope of work
Identify customer business challenges and address them using technical solutions
Preserve technical skills to the level of being self-sufficient for conducting product demonstrations
Understanding our vision and priorities as a company
Being enabled on products and offerings
Grow adoption of our solutions among our customers and partners
Respond to technical objections and create competitive differentiation
Manage your customers together with the account managers and act as the technical trusted team while leveraging subject matter experts required during the sales process

we are looking for a Sales Manager.
Job Description:
Client Relationship Management: Develop and maintain strong relationships with existing clients and commercial channels.
Business Expansion: Identify and establish new business opportunities, including selecting and managing new commercial channels.
Sales and Deal Execution: Drive sales and commercial transactions in relevant markets, ensuring achievement of sales targets.
Professional Presentations: Deliver professional presentations to clients, leading operational and technical discussions.
Price Quotations: Prepare detailed price quotations and technical proposals tailored to client specifications.
Demonstrations Management: Coordinate and oversee professional demonstrations for clients.
Internal Coordination: Collaborate closely with internal teams within the company.
International Travel: This role involves frequent international travel.

We are looking for a Sales Engineer to support our Meeting Insights solution - a Conversational AI platform that helps organizations capture, analyze, and leverage meeting content for business productivity.

In this role, youll serve as a technical expert and solution consultant, working closely with the Sales, Business Development, and Product teams globally (Israel, NA, Europe and APAC) to lead technical engagements, shape customer solutions, and contribute directly to business growth.

Youll be joining a team building award-winning technology-Meeting Insights was recognized as the Best Use of AI at the UC Awards 2024.

Key Responsibilities:

Act as the technical lead in customer engagements-from discovery to solution design and post-sale support.

Understand customer needs, business challenges, and technical environments to shape tailored solutions.

Collaborate with Sales, Business Development, and Product teams to design winning strategies and proposals.

Lead responses to RFPs, RFIs, and security/compliance assessments.

Translate customer feedback into actionable insights for the Product and R&D teams.

Support solution configuration, integrations, onboarding, and proof-of-concept projects.

Help position Meeting Insights as a strategic, value-driven solution for enterprise meeting intelligence.

Develop strong relationships with customer stakeholders and serve as a trusted technical advisor.

Track industry trends, customer use cases, and market need to influence product roadmap and positioning.

We are looking for a Technical Presale Engineer with a strong technical orientation in cyber security and networking.
The ideal candidate has 2-4 years of customer-facing experience (e.g., presales, solutionarchitects, technical account managers, training, or consulting), and a willingness to travel.
The role is ideal for people who combine strong technical knowledge with an energetic attitude and the ability to build strong client relationships.
The Responsibilities
We are looking for a Technical Presale Engineer with a strong technical orientation in
cyber security and networking. The ideal candidate has 2-4 years of customer-facing experience (e.g., presales, solutionarchitects, technical account managers, training, or consulting), and a willingness to travel.
The role is ideal for people who combine strong technical knowledge with an energetic attitude and the ability to build strong client relationships.
You will help execute technical presales processes and contribute as a trusted client advisor, ensuring successful solution delivery and long-term customer satisfaction.
We work in a high-paced environment, with frequently changing priorities. Hence a high degree of flexibility and adaptability is required.

we are looking for a technically sharp, customer-focused Solutions Architect to help drive adoption of our blazing-fast real-time data platform. In this high-impact role, youll partner closely with our sales team to win business by translating complex technical capabilities into clear, compelling value for our customers.
Based in Israel, youll serve as the technical expert and strategic advisor throughout the sales process - from discovery to demo to deployment. Whether its architecting a high-scale solution, answering in-depth questions, or running a proof of concept, your expertise will be key to helping customers realize the power .
This is a pre-sales position.
Responsibilities:
Preparing and developing technical presentations to explain our company's products or services to customers.
Discussing equipment needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Researching, developing, and identifying modifying products to meet customers' technical requirements and needs.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management, including product managers.
Setting and achieving sales goals and quotas.
Training other members of the sales team on the technical aspects of the company's products and services.

We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities:
Solve customers technical problems by adopting the platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities