דרושים » תוכנה » Sales - Pre Sales Engineer

Curious about what its like to work at our company?
At our company, youll collaborate with expert colleagues around the globe to solve problems most people will never even know exist!
Youll be part of building unique solutions shaped by real investigative methodologies, enabling our customers to identify, investigate, visualize and prevent criminal, terror and security threats worldwide.
These solutions are used by law enforcement, national security, and national and military intelligence agencies in almost 100 countries to turn massive, diverse data into clear, actionable intelligence for a safer world.
We are looking for a Sales Engineer to support customers throughout the sales process, understand their technical needs, and deliver tailored solutions.
The Sales Engineer role is responsible for supporting and driving the technical and solution-oriented aspects of the sales cycle, helping customers understand our companys portfolio value and how its solutions address their business needs. The role combines discovery, solution design, product expertise, customer-facing communication, demo and workshop delivery, deal strategy support, and cross-functional coordination with Sales, Product, Delivery, and other internal stakeholders.
As a worker you will:
Leading lengthy pre-sale engagements with tier-1 customers, including ideation, design finalization, and RFI/RFP timely submissions
Build trusted relationships with customer technical and executive stakeholders.
Managing indirectly, R&D, Product Management, and Project Management professionals, to form an optimal design and delivery plan of the solution based on customers needs
Advising senior management on each engagements P&L, while minimizing risks and adhering to our companys internal legal and financial guidelines
Setting customer needs internally in order to impact our companys product roadmap so that we can maintain our position as industry leader
Design innovative solutions leveraging our company's intelligence analytics, SIGINT, cyber, AI, telecommunications, big data, and cloud portfolio.

we are looking for a CONTRACTOR: Forward Deployed Engineer .
As a Forward Deployed Engineer on the Predict team, you'll embed directly with customers and prospects to design, build, and ship predictive models inside their real-world data environments - and feed what you learn back into the product. This is a hands-on, hybrid role at the intersection of engineering, technical consulting, and customer-facing work. You'll own the technical side of the customer journey end-to-end: from pre-sales discovery and proof of value, through data modeling and integration, to enablement and adoption. SQL is a daily tool in this role. This is a contractor engagement based in Herzliya, Israel, working on United States EST hours.
This role is based in Herzliya, Israel and works hybrid from Pendo's Herzliya office.
What this looks like day-to-day:
Run technical discovery with customers to assess product analytics maturity, data availability, and business processes - and use that to set realistic implementation expectations and position Predict for their stage.
Work hands-on with customers to design the data model and define the business metric the model will predict; map customer data sources (Pendo, Salesforce, Snowflake, and other warehouses) to Predict requirements and best practices.
Build and present compelling predictions in the prospect's own domain - explain methodology, model accuracy, and activation to earn credibility with technical stakeholders including data and data science teams.
Guide customer IT and data teams through integration steps, optimize model parameters for each customer's specific context, and diagnose and resolve blockers quickly - data quality issues, configuration gaps, and expectation misalignments included.
Help customer teams translate predictions into actions and playbooks; document how different teams (CS, Sales, Product) should respond to predictions for consistent, repeatable outcomes.
Identify and enable champion users to evangelize Predict internally - and channel field learnings back to Product and Engineering to shape the roadmap.

We're looking for a hands-on Senior Solution Architect to lead our Pre-Sales and Proof-of-Concept work. You'll be the technical authority prospects trust when they're deciding whether to bet their most critical workloads on us and you'll thrive on the pace and ownership that come with a fast-growing company.

Key Responsibilities
Win the technical case. Partner with our sales organization to demonstrate our value to prospects and drive adoption. You'll own the "technical win" on every opportunity you touch.
Get prospects to production. Provide technical review and recommendations for deploying us in production environments, and help prospects set up, tune, and benchmark the database during Proof-of-Concept phases.
Build and document solutions. Design our solutions and capture them in clear documentation - including integration guides and benchmarks of third-party tools working alongside our products.
Teach the technology. Develop training materials for our customers, and create and deliver training that helps users get the most out of the platform.
Connect the dots. Collaborate closely with other Solution Architects, and act as the bridge between customers and our product management and engineering teams - carrying real-world feedback back to the people building the product.

The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

What You Will be Doing

Work with the sales team as well as partners to drive Enterprise business
Manage customer requirements, expectations, and solution buy-in
Build customers confidence and awareness in our products/solutions
Manage, deliver, and present detailed responses to industry RFPs
Train and certify resellers and partners
Present at Conferences and Seminars
Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements