לוח משרות דרושים מהנדסי תעשיה וניהול לדוברי אנגלית, לחיפוש זה נמצאו 16 משרות

Required Technical Support Engineer
Are you up for the challenge?
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquiries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

We are seeking a highly motivated and analytically driven Junior Product Data Analyst to join our amazing, growing team. This is an exceptional entry-level opportunity for a recent graduate eager to apply their strong analytical capabilities in a challenging and high-impact environment. Youll play a crucial role in understanding user behavior, optimizing product performance, and contributing to data-driven decision-making that directly shapes the future of our globally-used applications.
What Youll Do:
Support Product Insights: Collecting, processing, and analyzing product performance data, user feedback, and market trends to generate actionable insights.
Data-Driven Optimization: Contribute to analyzing the success of new features post-release, monitoring usage patterns, and supporting tests to optimize performance and business results.
Problem Identification: Help identify opportunities for key initiatives to enhance the customer experience through rigorous data examination.
Cross-Functional Collaboration: Work closely with our R&D and Graphics teams, contributing to detailed specifications and understanding the product lifecycle from a data perspective.
Market Understanding: Support research into market dynamics, competitive landscapes, and user needs to inform product strategies.

we are looking for a Procurement and Logistics Specialist.
Main Responsibilities:
Operational Procurement: Order maintenance, ensuring adherence to strict timelines and regulatory requirements.
Collaboration with Various Departments: Working closely with R&D, engineering, and quality assurance teams to support development and production.
Logistics Coordination: Managing inbound and outbound shipments, tracking deliveries, and ensuring compliance with aerospace supply chain requirements
Inventory and Supply Chain Management: Monitoring stock levels, coordinating with warehouses, and optimizing inventory flow
Shipping and Regulatory Compliance: Ensuring adherence to international trade regulations, ITAR/EAR compliance, and aerospace material handling standards

we are looking for a Head of Purchasing and Deliveries.
The Head of Purchasing & Deliveries is responsible for the end-to-end operational lifecycle of our products. This role encompasses strategic sourcing and procurement to ensure production continuity, alongside the management of global logistics and final delivery to our customers. The ideal candidate will be a hands-on leader capable of managing complex vendor relationships while ensuring a seamless, compliant, and cost-effective global distribution network.
Position - Reporting to VP Operations
Responsibilities
Strategic Procurement & Sourcing
Vendor Management: Identify, audit, and manage global suppliers for electronics (PCBA), mechanics, and plastics.
Negotiation & Contracting: Lead commercial negotiations to reduce COGS, improve payment terms, and secure long-term Framework Agreements (MSA).
NPI & Engineering Interface: Work closely with R&D during New Product Introduction (NPI) to source components that meet technical and budgetary requirements.
Shortage & Risk Management: Proactively manage the supply chain to mitigate risks associated with component shortages, long lead times, and EOL (End of Life) parts.Global Deliveries
Order-to-Cash Ownership: Manage the fulfillment process from sales order receipt to final delivery, ensuring alignment with monthly and quarterly revenue targets.
Logistics & Freight: Oversee import to Israel (Air, Sea, and Express) and manage relationships with 3PL providers and freight forwarders.
Trade Compliance: Ensure all shipments adhere to Incoterms 2020, customs regulations, and export control laws (e.g., EAR, ITAR, Dual-Use).Operational Excellence & Leadership
Team Leadership: Manage and mentor a multidisciplinary team of buyers and logistics coordinators.
ERP Management: Ownership of the Priority environment for purchasing and shipping modules, ensuring 100% data accuracy.
KPI Performance: Develop and maintain departmental metrics, including OTIF (On-Time In-Full), Inventory Turnover, and PPV (Purchase Price Variance).

we are looking for a NPI Quality Engineer.
Key Responsibilities:
Coordinate Cross-Functional Teams: Collaborate with R&D, design, procurement, and production teams to ensure smooth product launches.
Process Development: Develop and optimize manufacturing processes for new products using quality tools.
Documentation: Review and maintain process documentation, work instructions, and operator training materials.
Prototype Builds: Support PT builds and production ramp-up activities, ensuring product quality, yield, and cycle times meet expectations.
Issue Resolution: Identify and resolve production issues during development and transfer phases.
Compliance: Ensure compliance with quality and regulatory standards.
Continuous Improvement: Implement continuous improvement practices to enhance production efficiency and product quality.