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we are a technology disruptor in the world of chargeback disputes. Weve fixed a legacy manual process with automation and AI. At our company we are enabling businesses to recover lost revenue without lifting a finger. Our product is best-in-class, our Sales, Customer Success teams are scaling fast and so does our business with our strategic Partners, and we are looking for an experienced Solution Engineer to lead all the technical interactions with our existing and prospective partners. The Opportunity: Were looking for a seasoned, strategic Enterprise Partnerships Solutions Engineer to join our growing team. This role spans the full spectrum of solution engineering - from pre-sales design and co-creation of complex partner solutions to onboarding and hands-on technical project leadership. As our company continues to scale, the worlds largest enterprises rely on us for exceptional technical partnership. Youll play a central role in that journey - owning key engagements and ensuring every interaction reflects our company's hallmark precision, professionalism, and impact. If youre looking to make an outsized impact at a scaling B2B Fintech startup and you thrive in high-ownership, no-BS environments, this is your opportunity. Your Mission: Pre-Sales Support:
* Collaborate with the VP Partnerships to understand partner and customer requirements, provide technical expertise during the sales process
* Conduct product demonstrations and workshops to showcase our company's solutions to prospective partners
* Develop and present customized solutions that address specific partner challenges and objectives Partner & Customer Onboarding:
* Lead the technical implementation of our company's solutions for new partners & clients, ensuring seamless integration with their existing systems
* Provide training and support to partners & clients to ensure they fully understand and can effectively utilize our solutions
* Work closely with clients to identify and resolve any technical issues that arise during the onboarding process Internal Collaboration:
* Work across functional teams, including product management, operations, customer support and engineering, to ensure client & partner needs are met and exceeded
* Assist in the development of technical documentation and training materials to support both clients and internal teams
* Produce scope of works and project manage their fulfillment

Were looking for a Solutions Engineer  to join us and spread the power of our company. In this role, you will work alongside a team of Wizards that focus on understanding the technical business needs of our customers.
WHAT YOULL DO
Partner with the sales team to provide technical leadership to our customers and prospective customers while helping your team meet their quarterly sales targets.
Give presentations to our customers and prospective customers, such as whiteboards, product demonstrations, slides, and proof of value outcomes.
Help our customers and prospective customers plan in-depth test plans for showing the value of the company platform in their environment.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent our company in technical forums, such as trade shows, technical meetups, and industry events.

At our company, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, we advance digital transformation for the worlds largest enterprises.

our Solutions Engineers are the technical leaders in the sales account team. Were a close-knit community and truly enthusiastic about our work, which gives us the opportunity to grow our personal reputation both internally and externally in the data community. We are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their business success with our technologies.

The impact you will have:

Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

Supporting the technical needs of customers including discovering new use cases for our technology

Designing solutions for your customers needs using our technologies, based on reference architectures and common patterns

Demonstrating our products in a way that inspires your customers to say yes to our company

Partnering with your Account Managers to show your customers the true value of a our solution and drive successful sales

Presenting product roadmap and vision to inspire your customers to think bigger

Interfacing with other teams to ensure your customers hear one voice

Advocating for your customers needs to Product Management and Engineering

Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

?MazeBolt was named number #11 of the 2024 DUNS 100 top companies to work at in Israel. Together, we’ve built more than just a workplace; we’ve built a culture of trust, teamwork, and innovation. This is an opportunity to join a fast-growing startup company composed of skillful team players, working closely with each other and a continuously growing worldwide customer base. MazeBolt empowers organizations to shift from reactive DDoS firefighting to proactive resilience - ensuring business continuity, customer trust, and measurable risk reduction. RADAR™ by MazeBolt is the patented DDoS Vulnerability Management solution that enables organizations to avoid downtime and safeguard business continuity through nondisruptive, continuous DDoS testing - proactively validating every layer of deployed DDoS security and addressing both current and evolving AI-driven threats.

Job Description:
MazeBolt is seeking a highly skilled Senior Customer Success Manager and Presale to join our growing team. This strategic role bridges technical expertise with customer engagement, ensuring that our enterprise customers achieve their business objectives through MazeBolt’s cutting-edge security products. This is a key role in MazeBolt’s success. You will serve as both a trusted advisor and technical expert, working directly with customers from onboarding through adoption and long-term success. You will also play a key role in supporting the global sales team by delivering technical presentations, guiding proof-of-concepts, and ensuring smooth evaluations that lead to customer wins and renewals. You will be managing our customers and making sure all get the value they deserve and that the value is delivered through excellent service and account management. This position requires someone with strong cybersecurity and networking knowledge, excellent communication skills, and the ability to thrive in a fast-paced, startup environment.

Duties and Responsibilities:
Customer Success & Account Management
* Serve as the primary point of contact for enterprise customers, including Fortune 500 organizations
* Manage the full customer lifecycle including onboarding, adoption, renewal, and expansion
* Understand customer pain points, compelling events, business goals, and success measures and align MazeBolt solutions to meet those objectives
* Conduct regular touchpoints such as QBRs/EBRs and ongoing strategic reviews to demonstrate value
* Drive product adoption and usage while minimizing churn and ensuring timely renewals
* Act as the customer advocate internally by relaying feedback to product, support, and management teams
* Analyze system usage to recommend additional services, training, or solutions to maximize value
* Lead customers through technical project lifecycles: architecture design (HLD, LLD), installation, configuration, documentation, and validation
* Troubleshoot and resolve complex networking/security issues to ensure resilience, compliance, and performance goals
* Map customer network topologies and translate requirements into product solutions
* Partner closely with Professional Services to deliver seamless implementations
* Educate customers on best practices for using MazeBolt’s products, ensuring security visibility and remediation success
* Respond to functional and technical elements of RFIs/RFPs PreSale Support
* Support the global sales team in presale activities, including technical presentations, product demonstrations, and evaluations
* Gather customer requirements and translate them into solution designs
* Create and manage Proof of Concepts (POCs) to ensure successful outcomes
* Assist customers in preparing infrastructure for product deployment
* Work with account teams to identify upsell and cross-sell opportunities by uncovering additional use cases Reports to : VP Services Office Location : Ramat Gan, Israel

If you are a highly experienced and accomplished sales professional with a passion for the defense industry and a background in selling control systems, we encourage you to apply for the position of Director of Sales. In this role, you will be instrumental in driving our defense sales department to new heights and contributing to the success of our innovative control solutions in the defense world. Join us, and be a pivotal force in shaping the future of our company and making a significant impact in the defense industry
Responsibilities:
End-to-End Sales Expertise: As our Defense Sales Executive, you will be responsible for the entire sales cycle, from prospecting and lead generation to closing deals and post-sales support.
* Your ability to navigate through complex sales processes and build strong relationships with key decision-makers will be crucial in achieving success. Command & Control Systems Sales: Your specialization in C2/C4I systems will be a significant advantage in identifying and capitalizing on new business opportunities within the defense industry. You will collaborate with our product development and engineering teams to present cutting-edge C4I solutions that align with the unique needs of our clients. International Sales Experience: With your extensive sales experience abroad, you will have the opportunity to expand our global reach and establish strong partnerships with international defense organizations. Your understanding of different cultures and markets will be instrumental in adapting our sales strategies to various regions. Technological Background: Your technical knowledge will help instill confidence in our customers and demonstrate the superiority of our products. Business Acumen: Capability to strategize, analyze market trends, and develop business plans that foster growth and profitability. Security Organizations Experience: Having worked in defense organizations, you possess a deep understanding of the defense sector's unique challenges and requirements. This insider knowledge will empower you to tailor our sales approach to meet the specific needs of security-conscious clients. Relationship Building: Building strong relationships with defense clients and key stakeholders will be one of your core strengths. Your ability to listen, understand client needs, and provide tailored solutions will differentiate us in the market and foster long-term partnerships. Travel: This role involves frequent travel to attend industry events, meet with clients, and explore new opportunities globally. Your passion for connecting with people and exploring new cultures will make you a successful ambassador for our company.

We are looking for a sales engineer to join our sales and marketing team, being part of a leading provider of forefront technological products.
What will you do?
As a Sales Engineer, you will leverage your engineering background to connect with potential clients, understand their technical needs, and provide tailored product and systems solutions. Your role will be integral to driving sales growth. This is a unique opportunity to blend your technical acumen with sales skills, all while working in a collaborative and innovative environment.
Key Responsibilities:
Sales : support sales in new opportunities and handling them up to the closing stage.
Technical Consultation: Engage with potential clients to understand their engineering challenges and recommend appropriate software solutions.
Product Demonstrations: Conduct detailed demonstrations of our products, showcasing their capabilities and benefits.
Sales Strategy Development: Collaborate with the sales team to develop and implement effective sales strategies that align with company goals.
Market Analysis: Stay updated on industry trends and competitor products to identify new business opportunities.

In this role, you will manage the technical sales process throughout our sales cycles and across offering, at local and global customers.

This job includes conducting consulting engagements with customers to deliver Data Protection solutions including enterprise backup solutions including protection of physical, virtual and cloud data.

This role includes writing technical papers and documentation, Leading the technical discussion during the presale process, conduct demo, PoCs and more.

Beyond the technical expertise, were looking for a people-oriented person whos a team player, with the first-aid mentality to join our truly special family.

Responsibilities:

Plan, design, and architect data protection solutions for physical, virtual, and cloud enterprise environments
Lead the technical discussion during the presales process and understand customer needs
Create high-level design documents and the scope of work
Identify customer business challenges and address them using technical solutions
Preserve technical skills to the level of being self-sufficient for conducting product demonstrations
Understanding our vision and priorities as a company
Being enabled on products and offerings
Grow adoption of our solutions among our customers and partners
Respond to technical objections and create competitive differentiation
Manage your customers together with the account managers and act as the technical trusted team while leveraging subject matter experts required during the sales process

we are looking for highly skilled and experienced Sales Engineer - virtualization specialist to join our team.

In this role, you will play a pivotal part in crafting innovative solutions for our clients, showcasing cutting-edge virtualization technologies, and driving the adoption of true private cloud environments.

Design and deliver tailored virtualization solutions for customers, addressing their unique business needs.
Present and demonstrate innovative virtualization technologies and solutions to customers, highlighting their technological value and business impact.
Conduct technical demonstrations (demos) to illustrate the capabilities and benefits of our offerings.
Act as a technology evangelist, promoting advancements in private cloud solutions, and cloud-native technologies.
Bridge traditional virtualization environments with public cloud technologies, including Kubernetes.
Collaborate with cross-functional teams to ensure seamless integration of solutions and customer satisfaction.

We are looking for a hands‑on Solutions Architect who bridges DevOps engineering and software development. You will own technical deployments, lead customer proof‑of‑concepts (PoCs), and build rapid integrations that showcase the power of our data‑security platformall while acting as the trusted technical face for our US customers.Key Responsibilities
Responsibilities:
Deployment Leadership Design and execute customer deployments: networking, IAM/Entra ID, databases, CIFS/NFS/SMB shares, and multi‑cloud micro‑services using Terraform & CloudFormation.
Customer‑Facing PoCs Lead PoC projects end‑to‑end: scope requirements, manage calls, set expectations, and ensure technical success.
Rapid Integrations & Automation Write Python scripts and REST‑API workflows to deliver one‑off remediation or integration solutions that wow customers (non‑productized).
Technical Troubleshooting Run backend queries, scripts, and toolkit diagnostics to resolve issues quickly when things dont work as expected.
Documentation & Enablement Create and maintain deployment guides, runbooks, and knowledge‑base articles; continuously improve internal toolkits alongside R&D.
Feature‑Request Project Management Triage and shepherd customer feature requests with the Director of Sales Engineering; hand off to Product when roadmap inclusion is needed.