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Required Technical Account Manager - Post Sale
Job Description:
Join our Post Sale department as a Technical Account Manager and manage customer accounts while providing service, support, and upgrades for existing defense systems.
Responsibilities include:
Manage customer accounts (security and military organizations), providing service, support, and upgrades for existing defense systems at the customer site.
Serve as technical lead and point of contact (POC) with the customer for support and service.
Handle service tickets in coordination with internal company interfaces - testing/integration/software teams, etc.
Plan and coordinate work schedules for inspections, maintenance, and testing.
Review contractual obligations and technical specifications to define the appropriate support and service response.
Write commercial proposals for maintenance, service, and upgrades.
Develop and deliver training for operation and maintenance.
Conduct reliability and availability analyses.
Provide logistical support services.

Were looking for a Presale Engineer to join our team and support the delivery of technology solutions.
Responsibilities include:
Analyze customer needs and match them with our solutions - both existing and customized.
Lead and coordinate the technical, managerial, and commercial aspects of RFP responses.
Play an active role in shaping the product roadmap based on market needs and customer feedback.
Conduct live demonstrations, field trials, and technical presentations for customers.
Support sales and marketing activities, bridging the gap between technology and business.

We are building the Autonomous Execution Layer for cloud data and AI, a new category we are defining: $50M raised and live in Fortune 500 environments. We are hiring a Solution Engineer (FDE), Forward Deployed Engineer, to join a deliberately talent-dense team. As our Solution Engineer (FDE), you will work Embedded with the engineering teams of the worlds largest data and AI organizations, write the code that connects us to their live workloads, and own every deployment until it runs and delivers in production. Our Solution Engineers work the way Forward Deployed Engineers do: as software engineers first. Whether your title today is Solutions Engineer, Forward Deployed Engineer, Solutions Architect, or tech lead, you grew up as a Developer, and you spend your days in code.
What Youll Do
Own our technical win with its enterprise customers Deploy us into the customers production: build the integrations, connectors, and deployment code that plug the engine into Databricks, Spark, Kubernetes, and AWS Write production code in the field: debug live pipelines, ship fixes and extensions, and turn every one-off into a reusable building block
* Own each deployment end to end, through to the measured impact on cost, performance, and reliability Bring the field back into the product, with core engineering and the founders

What We Offer A product that is already winning: in production inside Fortune 500 environments An engineering seat in the field: as an FDE, you write the code and own the deployment architecture, and what you build shapes what we ship next Engineers worth learning from: a deliberately talent-dense team and direct work with the founders Room to grow and to lead: your ownership widens as the platform does Top-of-market compensation and a meaningful equity package

The teams running the worlds largest data and AI workloads are about to stop tuning them by hand. Come be the engineer who puts it in production - Hit Apply.

What You'll Be Doing
Engage with customers to ensure their success.
Partner with the sales team to drive the customer journey, build technical wins, and grow champions.
Develop a deep understanding of customers' goals and objectives, and articulate how our offering addresses their needs.
Create and own value-based relationships at all levels within customer organizations.
Actively participate in all phases of planning and execution, from initial discovery to the technical win.
Develop and maintain deep product expertise to demonstrate the value of us in sales meetings and at events such as meetups and conferences.
Advise the sales team on effective ways to position our product.
Onboard, educate, and enable partners, and support them through sales cycles.
Continuously develop your sales and technical skills through self-driven learning and our professional development opportunities.

This role sits at the intersection of sales, product, and data science.

As a Sales Engineer your role will be:

Join sales calls and product demonstrations to explain the platforms methodology and analytical approach to help overcome technical objections
Answer technical and methodological questions from prospects during the sales process.
Help prospects understand how differs from traditional attribution, MMM, or experimentation approaches.
Support the sales team in moving deals forward by building trust in the platforms measurement framework.
Deliver clear and engaging product demonstrations tailored to different audiences (CMOs, growth teams, data scientists, analysts).
Translate complex modeling concepts into intuitive explanations that marketers can understand.
Customize demo narratives based on the prospects marketing stack and challenges.
Support proof-of-concept discussions and pilot programs
Explain the underlying modeling logic and how the system measures incrementality.
Walk prospects through validation methods, case studies, and experimental comparisons used by customers.
Help prospects interpret platform outputs and understand how to operationalize insights.
Work closely with product and data science teams to stay current on platform capabilities.

we are looking for a CRE Solutions Engineer.
As a CRE Solutions Engineer, youll work at the intersection of Sales, Customer Success, Product, and the commercial real estate industry.
Youll bring deep business and industry knowledge into customer conversations, helping us understand how enterprise real estate organizations operate, uncover their most important pain points, and demonstrate how can solve them.
This is a highly customer-facing and commercially oriented role. Youll partner closely with our Sales team throughout the sales process, from discovery and product demonstrations to solution design and technical validation. Youll also work with existing customers to identify new use cases and expansion opportunities.
Were looking for someone who understands the business behind commercial real estate or construction, can quickly understand complex customer workflows, and knows how to turn business challenges into compelling technology solutions.
What Youll Do":
Partner with the Sales team throughout the enterprise sales process, from discovery and product demonstrations through solution design and closing.
Lead customer discovery to understand business challenges, workflows, and pain points, and translate them into compelling use cases.
Bring deep commercial real estate expertise into customer conversations and help identify where can create measurable business value.
Deliver tailored product demonstrations aligned with each customers business and priorities.
Work with existing customers to identify new use cases and expansion opportunities.
Act as a trusted business and product partner across both pre-sales and post-sales engagements.
Collaborate with Sales, Customer Success, Product, and Engineering to translate customer needs and market insights into actionable solutions and product feedback.
Continuously deepen your knowledge of platform and the commercial real estate market.

Were looking for a Partner Solutions Engineer to join us and spread the power of our company. In this role, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners. You will work closely with partner account teams and our strategic partners to develop and execute joint technical strategies and solutions.
Responsibilities
Partner with sales teams and channel partners to deliver and scale technical solutions that drive customer success and business growth.
Deliver world-class demonstrations, technical training, and presentations to our partners, including whiteboard sessions, product demonstrations, workshops, and proof of value engagements.
Invest time in learning new product features, industry-related developments, and broadening your overall technical skill set.
Represent our company in technical forums, such as trade shows, technical meetups, and industry events.
Help our customers and prospective customers plan in depth test plans for showing the value of the company platform in their environment.

As a Sales Engineer at our company, you will act as the technical expert and trusted advisor throughout the sales cycle. Youll partner closely with Sales, Product, and Engineering to demonstrate our companys value, translate customer needs into technical solutions, and help close strategic deals.
Responsibilities:
Partner with Account Executives throughout the full sales cycle, from discovery to close
Lead technical discovery calls to understand customer environments, challenges, and requirements
Deliver compelling product demos and presentations tailored to customer use cases
Design and explain technical solutions that align with customer needs and business goals
Answer technical questions, handle objections, and support RFPs / security questionnaires
Act as the voice of the customer, providing feedback to Product and Engineering teams
Support proof of concepts (POCs) and trials, ensuring successful evaluations
Stay up to date on our companys product, roadmap, and competitive landscape.

We are looking for a Sales Engineer to join our Sales Engineering team and play a key role in supporting our global sales organization. This is a customer-facing technical role that combines cybersecurity expertise, intelligence analysis, communication, and solution consulting.

This position is based in Israel and operates primarily on US working hours. Occasional international travel, primarily to the US, is required.

What Youll Be Doing:

Partner with the Sales team throughout the sales cycle to understand customer needs and demonstrate how KELAs solutions address their cybersecurity challenges.
Develop and deliver compelling product demonstrations tailored to prospective customers and their specific use cases.
Scope, coordinate, and deliver Proofs of Concept (PoCs) for prospective customers, ensuring successful technical evaluation and value demonstration.
Translate complex cybersecurity and intelligence concepts into clear, compelling business and technical value for customers.
Support global sales activities, including customer meetings, technical discovery sessions, presentations, and solution discussions.
Collaborate closely with Sales, Customer Success, Product, Research, and other internal teams to ensure a seamless customer experience.
Support marketing activities by participating in trade shows, conferences, webinars, and other industry events.
Develop and maintain technical enablement and support materials for the Sales team.
Stay up to date with cybersecurity trends, threat intelligence, and the evolving needs of security teams and organizations.

At our company, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. Youll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
Were proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets our company apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If youre excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Key Responsibilities
Client Collaboration: Work with the sales team to identify prospects and understand customer challenges, tailoring security solutions to their needs.
Technical Leadership: Provide technical guidance and lead presentations, demonstrating our solutions through Proof-of-Concepts.
Proposal Management: Respond to RFIs and RFPs, showcasing our capabilities and aligning solutions with client requirements.
Education and Advocacy: Educate partners and clients on emerging security technologies, championing cybersecurity through industry engagement.

We are a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 700+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management-from fundraising and onboarding to reporting, distributions, tax, and back-office automation. But were more than just software. Were a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter. We are backed by top-tier VCs like Insight Partners and Qumra Capital, and were growing fast. Weve been named one of Globes Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insiders Hottest PropTech Startups About the role: As a Sales Development Representative, you'll be on the front line of prospect outreach with the goal of generating qualified opportunities for our sales team. In this role, you will develop and own the "top-of-funnel" through outbound prospecting (cold calling, emailing, and social channels). You will be expected to quickly and effectively communicate our value proposition, respond to objections, and speak confidently to industry trends. This role is essential to our team's aggressive growth targets. Success will require a growth mindset, resilience, adaptability, and a commitment to finding creative solutions. What your day would look like: Prospecting Expertise: Dive into the strategic identification and enrichment of a prospect list tailored to our Ideal Customer Profile (ICP), ensuring a pipeline of qualified leads ready for engagement. Dynamic Multi-Channel Outreach: Engage with prospects through a seamless blend of phone, email, and LinkedIn interactions. Your mission is to spark interest, build relationships, and set the stage for meaningful conversations. Collaborative Partnership: Join forces with our sales team in meetings you've scheduled, playing a critical role in facilitating discussions and moving prospects through the sales funnel. Skill Enhancement: Participate in ongoing training and coaching sessions, embracing opportunities to refine your techniques and strategies in sales development, ensuring peak performance and continuous growth in your role.

Equal opportunity:
An equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status. Please note that we use Spark Hire as part of our hiring process to review and assess job applications and related materials. This tool helps us screen applications more efficiently and ensure candidates meet the role requirements. As part of this process, well handle your personal information in accordance with our Candidate Privacy Notice.

We're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments.

What You'll Do

Lead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain points
Own end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-dives
Deliver compelling product demos and respond to technical inquiries from a range of stakeholders, including C-level and VP-level
Lead RFP/RFI responses and serve as the primary technical point of contact throughout the sales cycle
Collaborate cross-functionally with Support, Product, and R&D to resolve complex prospect requirements
Travel to customer sites as needed (~30%)

we are looking for a Presales Engineer - Tel Aviv.
As a high performing Sales Engineer or Senior Sales Engineer, you will work with our prospects and clients to craft enterprise-wide cloud data security and data risk management solutions. This is a consultative role with deep analytical and business process skill sets and the ability to create insightful solutions using Cyeras technology.
RESPONSIBILITIES:
Drive incremental revenue through large, complex sales opportunities that maximize Cyeras capabilities and integrated value proposition
Identify client business issues and desired outcomes and architect an information availability solution that utilizes all of Cyera's products and services
Deliver, manage, and run proof of values (PoVs) and Use Case Demos (UCD) on customer sites, consult with key executive stakeholders, and drive sales via technical demonstrations
Manage internal resources via cross-functional communication and support sales drive to build a sustainable, repeatable business model
Act as the technical point of contact for the growing Cyera partner channel and represent Cyera at marketing events

Required Escalation Engineer
As a Escalation Engineer you will be responsible for:
Serve as a focal point and source of knowledge for departments in the company and for our clients. Share the knowledge, by being a point of advice for the CS department and other internal teams, and work on keeping our KB up to date, including creating new articles.
Manage major and critical production outages - Take ownership, troubleshoot, diagnose, resolve technical issues, and prepare internal and external RCAs.
Work closely with business and engineering teams to ensure efficient issue resolution, maneuvering towards the most suitable solutions, and minimizing further escalations as much as possible.
Analyze production traffic and locate design gaps - deep-dive analysis of the transaction processing by our clients with our partners, identification of design gap (what is missing and what needs to be done), and analysis of top-tier client processing approval ratio.
Participate in the features development life cycle - starting from the design to the implementation method, and the handover to the relevant teams.
Maintain production quality - work closely with the engineering team to coordinate maintenance in production, provide risk analysis, and constantly enhance production quality.