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We are seeking a proactive and detail-oriented Customer Success Automation Engineer to join our growing team. The ideal candidate will have a strong technical background combined with a passion for enhancing customer experience through automation. This role will focus on developing and implementing automated solutions to streamline customer success processes, improve efficiency, and drive customer satisfaction.
Key Responsibilities:
Develop and Implement Automation Solutions: Design, develop, and deploy automated workflows to optimize customer success operations.
Process Improvement: Identify opportunities for automation within customer success processes and implement solutions to improve efficiency and customer satisfaction.
Technical Support: Provide technical expertise and support to the customer success team in utilizing automation tools and systems.
Data Analysis: Analyze customer data to identify trends, patterns, and areas for improvement. Use data insights to drive automation strategies.
Collaboration: Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to understand customer needs and develop appropriate automated solutions.
Documentation: Create and maintain documentation for all automation processes and workflows.
Training and Support: Train and support customer success team members on new automation tools and processes.

Required Customer Support Engineer
Requirements
As a Technical Support, you will be regarded as a product expert and, as such, you will be involved in daily technical operations and escalations. The main responsibilities include performing customer installations and technical evaluations, developing and testing and solutions in strategically and tactically significant applications and use cases, including File protocols, Machine learning, Object Storage, and high-performance computing, at customer sites and in the lab. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customer and the development team.

were looking for a skilled and motivated BI / data Engineer to join our growing team. This role offers the opportunity to work on innovative data projects, collaborate with cross-functional teams, and help shape data -driven strategies across industries. Responsibilities:
* Develop and maintain ETL processes in Azure with diverse data sources
* Design, manage, and optimize cloud-based data environments
* Build and optimize scalable data Warehouses
* Write complex SQL queries and perform performance tuning
* Work with data Lakes, parallel job execution, and cloud Big Data architectures
* Develop cloud-based AI solutions, including Generative AI models
* Perform data modeling and analytics using Power BI

seeking an Embedded C / C ++ Engineer to join the core Embedded development team. Join the development of an advanced satellite communications ground terminal / gateway platform. The system bridges internet infrastructure with satellite antenna systems and is based on the NXP Layerscape LS1046A processor running Linux. This role focuses on low-level user-space development in C / C ++, building drivers and infrastructure for board-level peripherals and remote devices within a complex Embedded environment. Responsibilities:
* Develop low-level C / C ++ code in Linux user-space
* Build drivers, libraries, and support infrastructure for peripherals and connected devices (SPI, I2C, GPIO, etc.)
* Troubleshoot hardware/software integration issues
* Improve system performance, robustness, and stability
* Design clean and maintainable APIs for the application layer
* Collaborate closely with hardware, firmware, and application software teams

As a Mobile Threat Analyst at Alice, you will use your internet-fluency, online resourcefulness, broad areas of interest, technical skills, AI-driven methodologies, and hacker-like thinking to solve puzzles and lawfully access difficult-to-come-by open-source data from the deep web.
Responsibilities include:
*  data mining and advanced analysis - conducting high-level Open Source Intelligence
* Collaboration with technical teams
* Analyzing malicious activities online, getting to their sources & distribution methods
* Analyzing large, complex datasets using statistical, scripting, and AI-based techniques.
* Researching new online platforms to discover methods for automating data collection.
* Monitoring third-party websites, forums, messaging app channels, dark web communities, and emerging platforms to uncover malicious activities.
* Translating analytical findings into actionable recommendations for detection systems and enforcement strategies.
* Generate intelligence reports often regarding highly technical concepts and TTPs.

Were seeking a strategic and hands-on Head of Engineering to lead and scale our technical organization.
In this role, you will turn our product vision into a strong, scalable engineering foundation, build efficient processes, and drive technical excellence. You should be passionate about technology, user value, and high-quality execution. Success means challenging assumptions, diving into details, and shaping both the product and the team that builds it.
Responsibilities
Lead and scale of 20-30 engineering organizations (Frontend + Backend) through two Group Leads.
Own the technical strategy and roadmap, ensuring strong alignment with product goals and long-term company vision.
Design and oversee scalable, reliable system architecture across image processing, AI model serving, and data pipelines.
Remove bottlenecks to improve development velocity and overall engineering efficiency.
Drive hiring, mentoring, career development, and a culture of ownership and excellence.
Roll up your sleeves when needed and set the standard for hands-on technical leadership.
Enforce engineering best practices across code quality, CI/CD, testing, deployment, and observability.
Partner closely with Product, AI/ML, and Design teams to translate business needs into technical solutions.
Make key technology decisions and evaluate new tools, frameworks, and services.
Define and track engineering KPIs to ensure system performance, uptime, and team productivity.

We are seeking a highly skilled and motivated Frontend Engineer to join our dynamic development team.

In this role, you will be responsible for a challenging overall development and implementation of front and back-end software applications, from designing architecture to high-level programming, performance testing, and systems integration.
Responsibilities
You will build client side applications with reusable code and modular components.
Collaborate with cross-functional teams, including product managers, designers, and other engineers, to understand project requirements and translate them into technical solutions.
Design, develop, and maintain user-friendly and responsive web applications using TypeScript and other modern web technologies.

We are looking for a deep learning engineer experienced with computer vision to join our DL algorithms Team. We are dealing with a variety of tasks such as regression, segmentation, classification and detection while editing millions of images every week for professionals, and holding tens of millions edited images by professionals used as datasets.
Responsibilities
Design, development and bring to production novel, robust and efficient deep learning algorithms in the field of computer vision.
Create proofs of concept for new products and technology.
Evaluate and benchmark different algorithms for unique, proprietary datasets.
Collaborate with team members to define future technology and features.

Join Us at the Cutting Edge of Knowledge Management Are you passionate about building products that solve real customer problems and create meaningful business impact? Do you thrive in cross functional environments, working closely with engineering, design, sales, support, and customers to turn complex challenges into simple, elegant solutions? we are looking for a highly motivated, detail oriented Product Manager with a strong sense of ownership to lead key parts of our knowledge management platform. In this role, you will drive the strategy and execution for core product areas, including AI powered features, helping our customers deliver better experiences to employees and end users. You will own the full product lifecycle from discovery and research to delivery, iteration, and success measurement.
Responsibilities:
* Define and lead the product roadmap for key areas of the Lighthouse platform, aligning customer needs with business goals
* Drive the development of AI powered capabilities that enhance search, automation, and User Experience
* Collaborate with engineering and design to build scalable, reliable, and intuitive products
* Partner with sales, customer success, and support to understand customer challenges and translate them into product solutions
* Conduct user research, customer interviews, and market analysis to identify opportunities and prioritize work
* Write clear, detailed product specifications and user stories that enable teams to deliver with focus and clarity
* Drive cross functional execution from discovery through development, launch, and iteration, ensuring high quality and timely delivery
* Own product success metrics and use data to inform decisions, improvements, and prioritization
Benefits:
* Experience working on knowledge management, productivity tools, or customer service platforms

We are seeking an experienced Backend Team Lead, to build and lead a high-performing backend engineering team while driving critical technical initiatives across our platform. This is a pivotal role where you'll balance hands-on technical contribution with people leadership, shaping both our engineering culture and technical architecture.
You'll own significant parts of our backend infrastructure - from large-scale image processing pipelines and AI model serving systems to distributed cloud architecture and RESTful APIs. As a technical leader, you'll mentor engineers, drive architectural decisions, and ensure our systems scale to handle billions of images while maintaining reliability and performance.
Additionally, you will serve as a Squad Lead, managing a cross-functional business unit that includes both Backend and Frontend engineers, driving end-to-end product delivery.
This role offers the opportunity to directly impact our growth by building the team and systems that power our AI-driven photo editing platform used by professional photographers worldwide.
Responsibilities
Lead, mentor, and grow a team of Backend engineers, conducting 1-on-1s, performance reviews, and career development planning.
Lead a cross-functional squad (Backend + Frontend engineers) as a Squad Lead, driving product initiatives from conception to delivery.
Drive technical strategy and architectural decisions for Backend systems, ensuring scalability, reliability, and maintainability.
Develop and optimize scalable, distributed systems on cloud infrastructure.
Balance hands-on technical work (coding, design reviews, troubleshooting production issues) with team leadership and strategic planning.
Conduct code reviews and establish best coding practices, ensuring adherence to engineering standards across your team.
Monitor system health and lead incident response efforts to ensure high availability of customer-facing services.
Foster a culture of ownership, continuous improvement, and technical excellence within your team.

We are seeking a Backend Engineer, passionate about AI and image editing to join our elite team and play a key role in Backend Engineering, MLOps, and Data Engineering, driving innovation and efficiency.
Responsibilities
Developing and optimizing scalable, distributed systems on cloud infrastructure (AWS/GCP/Azure), encompassing storage solutions, servers, and APIs.
Enhancing application efficiency for increased scalability and performance.
Implementing robust security measures to protect data integrity and privacy.
Collaborating with cross-functional teams to integrate backend systems with front-end platforms for a seamless user experience.
Conducting code reviews and ensuring adherence to best coding practices.
Monitoring and improving system health and performance, including troubleshooting and debugging issues.

We are looking for a Product Design Lead to take ownership of UX quality across our product.
This is a hands-on leadership role, not a full people-management position.
You will define UX standards, build foundations, mentor designers, and directly contribute to meaningful product work alongside product and engineering.
You will take a central role in shaping the UX direction of our product as it evolves into a broader, more complex platform.
Why Join Us?
Real ownership over a category-defining product.
Direct impact on product quality and company direction.
Small team, high leverage, high standards.
Close collaboration with product, engineering, and leadership.
A role designed for builders.
If you're excited by complex product problems, care deeply about UX quality, and want to lead by doing it just might fit you.
Responsibilities
Own product UX quality:
Take end-to-end responsibility for the user experience across our apps.
Lead design and UX reviews with a high professional bar.
Contribute hands-on to core product initiatives.
Build foundations:
Define UX principles, standards, and decision frameworks.
Build and evolve the design system, patterns, and guidelines.
Create consistency and clarity across a growing product surface area.
Partner closely with Product Managers and Engineering to shape solutions.
Lead by example:
Mentor and professionally guide a small team of product designers.
Provide clear, actionable critique focused on structure, hierarchy, and user goals.
Own design quality and prioritization within the design team.