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We are looking for a Renewals Manager to own and drive the renewal experience for customers and partners. This role is responsible for ensuring renewals are executed on time, with clear visibility, and with strong internal alignment, while delivering a consistent and professional renewal experience.
The Renewals Manager works closely with Customer Success, Sales, and Finance, acting as the operational owner of renewals and a point of escalation when needed. This is a renewals execution role, not a new business sales role.
What will you do:
You will manage renewals end-to-end, ensuring they progress smoothly from early engagement through closure. You will coordinate communication, identify and surface risks early, and maintain momentum throughout the renewal cycle. You will maintain clear and up-to-date visibility into renewal status and forecasts, ensuring activity and changes are accurately reflected in salesforce. Strong operational discipline and follow-through are critical in this role. You will lead renewal-related communication with partners and customers, working in close alignment with Customer Success Managers to ensure consistent messaging and expectations. You will support renewal commercials in line with internal policy, including Auto-renewal, adjustments such as downsell or uplift, and manage quoting and proposals through salesforce. Where applicable, you will collaborate with Sales on upsell opportunities connected to renewals. You will work cross-functionally to resolve issues, manage escalations, and support collections or suspension processes when required, ensuring renewals are handled efficiently and professionally.
About Us:
A leader in threat detection and response, designed to simplify security for organizations of all sizes. Our mission is to empower lean security teams and their partners with an AI-powered, unified platform that autonomously detects, protects, and responds to threats - backed by 247 security experts. With a Partner First mindset, we focus on helping customers and partners stay protected, operate confidently, and achieve their goals. Our vision is to give every organization true cybersecurity peace of mind, providing fast, accurate protection without the noise or complexity.

We are looking for a results-driven, energetic team player with a contagious can-do attitude to join our growing Retention Marketing Team.
In this role, you will play a significant part in shaping our customer journey. You will combine the strategic responsibilities of a Campaign & Customer Life-Cycle Specialist with hands-on Email Marketing, driving the development and execution of end-to-end campaigns that keep our users engaged and loyal.
Key Responsibilities:
End-to-End Campaign Management: Initiate and execute comprehensive retention campaigns aimed at engaging existing customers, increasing loyalty, and boosting retention rates.
Email Marketing Strategy: Lead the creation of compelling email campaigns tailored to specific segments of the customer life cycle (Onboarding, Re-engagement, Churn Prevention, and Loyalty).
Multi-Channel Automation: Develop and implement automation strategies that ensure a cohesive user experience across multiple touchpoints, including Email, Push Notifications, and In-App Messages.
Data-Driven Segmentation: Utilize data to segment audiences, personalize communications, and automate customer journeys based on user behavior and preferences.
Performance Analysis: Monitor campaign metrics and customer data to identify trends, generate insights, and uncover opportunities for optimization and growth.
Testing & Optimization: Implement A/B testing methodologies to continuously optimize messaging, content, and campaign workflows.
Collaboration: Work closely with cross-functional teams and stakeholders to ensure retention campaigns align with broader marketing initiatives and business goals.
Market Research: Conduct competitor analysis and stay updated on the latest trends in marketing automation and user journey best practices.

Required Client Solutions Manager, Gaming - Global Business Solutions
Responsibilities
Team Intro:
Our Gaming Team aims to help gaming publishers unleash their creative side, connect with our audience, and drive revenue and growth. You will be part of a high performing team of Brand and Performance Partnerships Managers and Client Solution Managers covering the Gaming industry.
As a Client Solutions Manager, you will collaborate cross-functionally with teams across the organization to support leading advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in our external narrative in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

Required Agencies Partnerships Manager (Gaming)- Global Business Solutions
Responsibilities
About the team:
Our Gaming Team aims to help gaming publishers unleash their creative side, connect with our audience, and drive revenue and growth. You will be part of a high performing team of Brand and Performance Partnerships Managers and Client Solution Managers covering the Gaming industry.
As the Agency Partnership Manager, you will be the go-to expert and trusted advisor for advertising agencies across Israel. You will play a critical role in building relationships and strategy with top agencies, enabling them to maximize the potential of our advertising solutions for their clients.
You will act as a strategic advisor, growth driver, and ecosystem enabler within Israels advertising industry. You will focus on driving adoption of our solutions, leading education and enablement initiatives, and ultimately contributing to measurable growth for our advertising partners.
- Agency Partnership Development: Build and manage strategic relationships with key gaming clients, creative, and performance agencies, act as their trusted advisor and drive our adoption and revenue growth.
- Business Growth: Identify opportunities to expand our investment across agency portfolios, supporting their client success and driving sustainable revenue.
- Strategic Planning: Develop joint business plans with agency partners, set performance goals, and execute partnership initiatives aligned with our business objectives; Lead discussions around sales targets and rebate deals.
- Adoption of our Solutions: Become an expert in our solutions for businesses, advocate for and promote our tools and best practices, and adoption of our mind-set.
- Enablement & Education: Lead training, workshops, and thought leadership sessions to educate agencies on our suite of advertising products, best practices, and creative excellence.
- Cross-Functional Collaboration: Work closely with the Sales, Product, Marketing, and Measurement teams to deliver tailored solutions and ensure successful campaign execution.
- Market Intelligence: Stay ahead of digital and social trends in the Israeli market, providing insights that inform our go-to-market strategies.

Required Client Solutions Manager (E-Commerce)- Global Business Solutions
Responsibilities
The e-commerce team partners with leading commerce clients in the Israeli market, helping them scale their businesses through our advertising worldwide. We act as strategic advisors, providing expert guidance, data-driven insights, and best-in-class support to maximize their success on our platform.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy.
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign and provide technical support.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Develop automated reports utilizing the company's internal data tools and Excel.

We are looking for someone with a "Grit" mindset, who brings passion, perseverance, and a deep sense of ownership to their work. Our ideal candidate is a structured problem-solver, comfortable with numbers and performance data to identify issues and trends. One who possesses the ability to self-learn complex topics while adapting quickly to an ever-changing environment.

We are looking for a highly organized individual who can proactively plan tasks and projects, with the ability to work both independently and as a collaborative part of a team.