דרושים » שירות לקוחות » Customer Success Coordinator

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered.

The Role:
We’re looking for an Executive Assistant to the General Manager to provide proactive, high-level support to our leadership in a dynamic and fast-paced environment. You’ll act as a key partner to the GM, ensuring smooth coordination across schedules, meetings, and projects. This role requires exceptional organizational and communication skills, discretion, as well as the ability to anticipate needs and adapt quickly. Location & Work Type : This full-time position requires attendance in our Jerusalem office 4 days a week and allows work from home 1 day a week.

Who You Are:
A proactive and detail-oriented professional who can anticipate the GM’s needs and provide seamless support. You have exceptional communication skills, discretion, and the ability to handle confidential information with the utmost professionalism. You’re adaptable, organized, and capable of managing multiple tasks simultaneously while staying one step ahead in a dynamic environment.

What You’ll Actually Be Doing:
Calendar Management: Manage the GM’s dynamic calendar; schedule appointments and coordinate meetings across multiple time zones to optimize time management and prioritization. Travel Arrangements: Coordinate international travel, including flights, accommodations, and itineraries, ensuring smooth logistics. Communication: Act as a liaison between the GM and internal/external stakeholders through clear, professional communication, both in English and Hebrew. Build productive relationships with teams in our US based parent company. Documentation and Reporting: Prepare and edit reports, relevant company procedures, presentations, documents and occasional speeches for the GM, ensuring accuracy and consistency. This includes filing GM expense reports. Meeting Support: Attend meetings, take minutes, and track action items to ensure follow-through. Project Coordination: Support special projects and initiatives assigned, including operations, logistics, research, data analysis, and project management. Office Management Support: Collaborate with the Operations team on ongoing office needs and requests. Leadership Support: Provide limited support to Israel management team as well as US executives visiting Israel. Confidentiality: Handle sensitive information with discretion and maintain strict confidentiality.

Why You’ll Love Working Here:
You’ll be part of a collaborative, high-performing environment where no two days are alike. This role offers direct access to senior leadership and the opportunity to influence operational efficiency across the company. We offer full Keren Hishtalmut, private health and dental insurance, a monthly wellness reimbursement, volunteering opportunities, and more - all designed to support your growth, well-being, and professional development.

Next Step:
Hit apply!

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