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The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

As we enter the exciting new era of AI, we seek a dedicated PLM Business Solution Architect to join our dynamic team in Tel Aviv. This role offers an outstanding opportunity to lead efforts in harmonizing and optimizing Product Lifecycle Management (PLM) processes and systems. You will collaborate with skilled professionals in the industry.

What you will be doing:
Partnering with business collaborators to analyze requirements and translate them into functional PLM processes and solutions.
Architecting and crafting PLM system capabilities such as BOM management, change management, compliance, and data migration.
Leading and supporting PLM harmonization projects, integrating processes across different organizations and legacy systems.
Collaborating with IT and business groups to ensure detailed integration of systems alongside enterprise applications such as ERP, CAD, and SAP.
Developing documentation, guidelines, and training programs to support adoption and user readiness.
Providing expert mentorship on PLM methodologies, ensuring solutions are scalable and aligned with business goals.
Identifying risks, dependencies, and opportunities for process improvements.

We are looking for a project manager for product engineering organization, responsible for post NPI projects on various Network products. The PM will drive execution and scheduling of PE projects while aligning with corporate priorities and constraints. We are a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer best-in-class solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high-performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our product line is focusing on delivering the most optimized Ethernet solutions for industries like Media and Entertainment as well as any other industry that can benefit from our Datastream and TCP/IP acceleration.

What You'll Be Doing:

Lead the engineering change process end-to-end, from change request initiation through full implementation in production.

Coordinate cross-functional activities among Engineering, Manufacturing, Quality, Procurement, Logistics, and additional stakeholders.

Responsible for procurement processes supporting the implementation of engineering changes in the production line.

Work with project managers and engineers to ensure consistency with company strategy, commitments, and goals.

We are seeking for an Project Planning Engineer.
This role requires:
* Execute MRP (Material Requirements Planning) runs.
* Analyze and manage material planning for complex Bills of Materials (BOMs).
* Create purchase requisitions and production work orders.
* Perform ongoing monitoring and control of procurement and manufacturing processes.
* Prepare and present status reports using various information systems.
* Collaborate with multiple interfaces across the organization to ensure smooth project execution. Position Details:
* Full-time position, Sunday-Thursday.
* Location: Be'er Ya'akov, Israel.

We are looking for a technical program manager for product engineering organization, responsible for programs and project on various Network products. The PM will drive execution and scheduling of interconnect projects while aligning with corporate priorities and constraints. We are a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer best-in-class solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high-performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our product line is focusing on delivering the most optimized Ethernet solutions for industries like Media and Entertainment as well as any other industry that can benefit from our Datastream and TCP/IP acceleration.

What you'll be doing:

Responsibility to coordinate between all project stakeholders such as HW, SW, operations etc, from initial requirements definition through delivery.

Work with project managers and engineers to ensure consistency with company strategy, commitments, and goals.

Responsibility for developing and implementing interconnect methodologies and Project management processes and tools.

Do you want to join a team of highly motivated and experienced project managers who drive the successful introduction of our next generation GPU/CPU based products? We work closely with internal leaders to ensure the Data Center Engineering & Operation (DCEO) team collaborate with SME to deliver datacenter capacity to provide the environment for our product team to achieve Time-To-Market. As part of the team, your knowledge of datacenter construction and project management will enable you to swiftly make the course adjustments needed to keep these complex projects on track!

What You'll Be Doing:
As the Senior Technical Project Manager, Datacenter, you will lead datacenter and superlab bring‑up programs, ensuring all MEP systems plus base network, security, and facility monitoring services are installed, tested, commissioned, and production‑ready.

Lead all aspects of program governance and multi‑project execution, driving alignment across global teams and time zones.
Gather SME inputs, including ROM estimates and final BOMs, to support design, budgeting, and procurement.
Direct cabinet installation, rPDU deployment, structured cabling, and rack‑ready infrastructure.
Coordinate WAN circuit design, ordering, vendor engagement, installation, and activation.
Facilitate architecture‑level technical discussions to align design intent, resource planning, and deployment strategy.
Ensure Site Acceptance Testing (SAT) and Integrated Systems Testing (IST) are completed with full documentation and SME sign‑off.
Drive continuous improvement by identifying workflow, process, and communication enhancements across distributed teams.

The Asia EMS Project Manager is responsible for managing and controlling all operational aspects of the company’s EMS partners in Asia. This is a hands-on, execution-focused role, serving as the primary operational interface between ACS and its Asia-based EMS subcontractors. The role ensures accurate planning, reliable execution, on-time deliveries, and fast resolution of operational, technical, logistical, and commercial issues, in close collaboration with internal stakeholders. Key Responsibilities
* Serve as the primary point of contact with Asia EMS subcontractors for all operational issues, including supply chain, commercial, quality, procurement, technical, IT, and logistics topics.
* Build and maintain forecasts and production plans aligned with company demand.
* Own and control the EMS production plan, ensuring execution against agreed schedules and delivery commitments.
* Identify gaps and risks and drive corrective actions to closure with EMS functions.
* Coordinate and lead resolution of cross-functional issues together with internal teams, including Engineering, Quality, Supply Chain etc.’