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As a global residential marketing manager, you will define the marketing strategy and tactical activation for products and solutions in the residential market segment. You will work closely with global sales, local marketing in various regions around the world and with different departments within HQ. What will you be doing:
* Develop and lead marketing strategy and execution for products and solutions in the residential business, across hardware and software
* Create marketing assets and tools enabling sales and regional marketing to effectively reach and engage with target audiences for both B2B and B2C
* Develop and execute global go-to-market plans and campaigns in collaboration with the different regions and aligned with the marketing plan
* Own and manage core marketing platforms and digital channels, including HubSpot, Canva, Internal and external portals, social media and YouTube channels, Webshop and more
* Develop strategic social media and PR campaigns for brand awareness
* Deliver marketing materials that helps position SolarEdge as thought leader in the residential market segments
* Work closely with sales teams and markets globally to gather insights, validate messaging, and continuously improve campaign effectiveness
* Orchestrate marketing messaging and visual articulation for the marketing segment activities
* Use leading AI tools to improve marketing productivity, insight generation, and execution quality across strategy, content, campaigns, and reporting
* Apply AI tools for tasks such as message testing, campaign planning, content drafting, presentation development and localization support.
Country:
Israel
City:
Herzliya

Power the Future with us! At  our company  we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery Storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. we offer amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Tier 1 Team operates in a dynamic and energetic environment and plays a key role in providing first-line support to SolarEdge customers. We deliver high-quality, professional support while collaborating closely with various departments and interfaces across the company. As part of the team, youll serve as the initial point of contact for customers and contractors on technical matters-providing guidance, troubleshooting, and escalating issues when necessary. You will respond to phone calls, emails, and chats in a timely, service-oriented manner, explaining and resolving technical situations for non-technical individuals. By joining us, youll gain hands-on experience troubleshooting and supporting a variety of hardware and software configurations, running tests and diagnostics, and ensuring our customers receive professional, efficient support. What you'll be doing:
* Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM ).
* Provide Technical Support, troubleshooting, and diagnostics for our products (inverters, optimizers, monitoring portal, etc.) using available resources such as product schematics, knowledge bases, and other sources of information.
* Document all interactions and activities in the CRM system.
* Resolve technical issues using our tools (according to permission level).
* Escalate unresolved cases to higher support tiers when needed.
* Work with Customer Service Logistics to validate authorization for the release of parts needed to resolve problems encountered by customers.
* Participate in team meetings and collaborate with global colleagues to resolve customer cases.
Country:
Israel
City:
Herzliya