לוח משרות דרושים במרכז

As part of the Audiences team, youll work on highly scalable systems, tackle real-time challenges, and contribute to a platform that directly impacts the success of our customers campaigns.

Our team mixes disciplines from back-end, data, AI and front-end engineers and were looking for a great back-end data oriented developer that is passionate about what they do, who want to dive into the worlds of big data, microservices and production management at our scale, to help us reach our vision and goals

What youll do:
Solve diverse, complex problems at a large scale.
Collaborate with Product Managers, data scientists and Software Engineers to deliver innovative, user-facing products.
Independent - cradle to grave, own a feature from scratch to production.
Analyze and improve performance, scalability and stability of our products, environments and tools.
Continuously learn and evaluate new technologies in the everlasting effort to perfect our products and adapt to the ever-growing scale.

We are looking for a proactive Facilities Operations Specialist with an operational mindset to join our Facilities team.
This role involves daily interactions with suppliers and building partners, overseeing key operational functions including maintenance, cleaning, catering, building systems, and onsite vendor coordination.
The ideal candidate is hands-on, service-oriented, and experienced in vendor management and facilities operations, with a passion for creating a smooth and enjoyable workplace experience.
Responsibilities:
Own and manage relationships with external service providers, including cleaning, catering, security, maintenance, AV, and equipment vendors.
Manage service level agreements (SLAs), contracts, schedules, and vendor performance to ensure high-quality and cost-effective service delivery.
Oversee day-to-day operations including access control, deliveries, utilities, waste management, maintenance, and cleaning coordination.
Act as the primary point of contact with building management and landlords to ensure timely responses and effective resolution of site issues.
Monitor and maintain consistent housekeeping and facilities standards across all office areas, including inventory and supplies.
Coordinate catering services and onsite food programs, ensuring quality, appropriate quantities, and dietary compliance.
Support workplace health, safety, and compliance initiatives, including vendor insurance tracking and operational risk escalation.
Manage small-to-medium facilities projects and support larger rollouts through vendor coordination, scheduling, and stakeholder communication.
Track suppliers' spending, assist with budgeting and invoicing, and prepare periodic operational reports on SLAs, incidents, and vendor performance.
Collaborate with internal teams and stakeholders (HR, IT, Workplace Experience, Security, etc.) to ensure smooth daily operations.
Identify opportunities to improve operational processes, streamline workflows, and enhance the overall employee experience.

What youll do:
Take full ownership of products and features, from initial design to final production, empowering you to have a tangible impact throughout the entire development process.
Thrive on solving diverse and complex problems at scale, even when faced with limited clarity on the optimal solution approach. Your ability to navigate and conquer such challenges will be highly valued.
Collaborate closely with Product Managers, Analysts, Data Scientists, and Software Engineers, working together to deliver exceptional value to our customers. Your contributions will directly contribute to shaping the success of our products.
Dive deep into the analysis and optimization of performance, scalability, and stability across our product portfolio, as well as the environments and tools supporting them. Your insights and improvements will have a significant impact on ensuring our technological excellence.
Embrace a continuous learning mindset, constantly exploring and evaluating new technologies. This commitment to innovation ensures that our products and systems remain at the forefront of the industry, effortlessly adapting to the ever-growing scale of our operations.
Elevate your impact by mentoring others, leading projects, and advocating for engineering best practices within your team. Your influence will extend beyond your own work, fostering a culture of growth and excellence.
Rise to the challenge of sharing your expertise with the wider tech community. Whether speaking at meetups/conferences, penning insightful blog posts, contributing to existing open-source projects, or releasing new open-source software, your voice will shape and inspire others.

We are looking for a Director of Support Enablement to lead our global enablement function. In this role, the Director is be responsible for building and executing the long-term enablement vision that elevates Support engineering performance, strengthens cross-departmental alignment (Support, Product, R&D, QA, Field, and Customer Success), and maximizes the effectiveness of our global support organization. The Director owns the full lifecycle of Support enablement: onboarding, everboarding, tooling, processes, technical content, knowledge strategy, and cross-functional alignment. This role directly impacts customer satisfaction, ticket resolution efficiency, product adoption, and internal operational excellence.
Responsibilities:
Manage a high-performing global support enablement team, including team leads, content specialists, trainers, and technical enablement engineers.
Define and execute a company-wide support enablement strategy that aligns with organizational KPIs, Support OKRs, and product roadmaps.
Act as the senior advocate for Support and customers, collaborating with R&D, Product Management, QA, Customer Success, Sales Engineering, Field Services, and Operations.
Drive cross-departmental programs that ensure Support is continuously enabled for new features, emerging technologies, and evolving customer use cases.
Lead strategic initiatives that reduce operational friction and improve Support readiness, tooling, processes, and cross-team workflows.
Own the global technical content program- including technical guides, troubleshooting playbooks, product deep dives, internal knowledge bases, and advanced training paths.
Oversee the design and delivery of scalable onboarding and everboarding programs for Support engineers across regions and seniority levels.
Partner with Product and R&D to identify gaps in usability, documentation, or feature clarity and drive corrective action.
Ensure content quality, version control, and alignment with product releases and technical standards.
Build measurable frameworks to track the impact of enablement programs on resolution time, backlog reduction, quality metrics, CSAT, and first-contact resolution.
Continuously assess support inquiries, knowledge gaps, and recurring technical challenges to identify opportunities for improvement.
Own the enablement reporting package for executive leadership, translating insights into actionable cross-functional initiatives.

Were looking for a data scientist to join our team and further improve fraud detection capabilities.
This position involves analyzing evolving fraud patterns, developing and deploying advanced prevention components, and leveraging domain expertise, data tools, and modern AI methods to stay ahead of emerging threats.

What you'll do:
Mine massive data sets to uncover fraud patterns and prevention opportunities.
Develop and productionize large-scale ML, DL, and AI models to detect and prevent fraudulent activity.
Translate business and product needs into scientific, explainable, and high-impact solutions.
Design and maintain end-to-end ML pipelines - from data ingestion and feature engineering to serving and monitoring in production.
Collaborate closely with product, engineering, and business teams to drive data-driven decisions.
Stay current with AI and ML research and evaluate new technologies to strengthen Protect360s algorithms.