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We are seeking a Sales Operations Director to lead global business operations, including sales processes, forecasting, processes, and systems. This senior role combines strategic leadership with hands on execution and cross functional influence
Responsibilities
What will you be doing:
Lead and develop a global Sales Operations team supporting regions and key accounts
Act as the global owner of end-to-end commercial processes
Drive integration of forecasting, planning, pricing, agreements, commissions, and customer lifecycle operations
Partner closely with Sales leadership, business divisions, and Finance
Enhance and standardize processes within Salesforce and Oracle ERP while ensuring data quality and system alignment
Define roles, KPIs, and accountability, and oversee day-to-day execution
Own commercial processes including quoting, pricing, agreements, sales orders, and evaluations
Establish and improve global processes, controls, and documentation, ensuring compliance across regions
Support planning, analysis, reporting, and executive reviews
Foster a culture of operational excellence, discipline, and data-driven decision-making.

Required Quality & Reliability Lead
What we are looking for:
The Quality & Reliability Engineer is responsible for driving product quality, manufacturing excellence, and reliability performance across our products and operations.
Working closely with Engineering, Manufacturing, Supply Chain, Service, and R&D teams, this role leads quality and reliability initiatives that improve process capability, manufacturing yields, product robustness, and customer satisfaction through data-driven decision making, structured problem solving, and continuous improvement methodologies.
The role is also expected to leverage AI and advanced analytics tools to accelerate insights, improve decision making, and enhance operational effectiveness.
Responsibilities
What will you be doing:
Responsibilities - Quality:
Lead quality improvement initiatives focused on yield enhancement, defect reduction, process stability, and continuous improvement across DMD operations.
Establish and maintain Statistical Process Control (SPC) and drive process capability analysis using statistical methods and data-driven quality metrics.
Lead root cause investigations utilizing methodologies such as 8D, 5 Why, Fishbone Analysis, Pareto Analysis, DOE, and FMEA.
Drive NCR, CAPA, and corrective action processes, identify trends, prioritize actions using evidence-based analysis, and verify effectiveness of implemented solutions.
Partner with Manufacturing, Engineering, Service, and Customer Support teams to resolve product quality issues, customer complaints, field incidents, and escalations.
Collaborate with suppliers to improve quality performance, drive supplier corrective actions, and reduce supplier-related quality risks.
Conduct supplier audits and assessments, including evaluation of manufacturing controls, process capability, inspection methods, and process discipline.
Review supplier quality documentation including CoC, CoT, ATR, inspection records, and quality reports to identify risks, trends, and improvement opportunities.
Lead internal and external audits, ensuring compliance and effective corrective actions.
Responsibilities - Reliability:
Partner with Engineering and R&D teams to define reliability qualification plans, test strategies, acceptance criteria, and reliability requirements for new and existing products.
Ensure reliability testing programs are properly executed and that test results are systematically reviewed, analyzed, and translated into actionable improvements.
Partner with Service and analyze reliability, field performance, MTBF, and MTTR data to identify trends, emerging risks, and improvement opportunities.
Lead investigations of reliability failures and support identification of physical, mechanical, electrical, optical, material, and process-related failure mechanisms.

We seek an experienced Material Manager to join our operations organization and ensure the reliable availability of materials required to meet production and customer delivery commitments.
In this role, your main responsibility is for the end-to-end management of production and repair materials, ensuring material availability to support manufacturing operations and RMA repair replenishment. The role leads the Planning and TAPI teams, driving material flow, inventory optimization, and on-time delivery while maintaining operational efficiency.
Working closely with Production, Purchasing, Warehouse, Engineering, and other cross-functional managers and you will play a critical role in improving delivery performance, optimizing inventory, and driving continuous process improvements.
Responsibilities
What will you be doing:
Own material availability to support production and customer deliveries, ensuring weekly commitments, no past-due orders, and strong On-Time Delivery performance.
Proactively identify and mitigate production risks, including material shortages and delivery delays.
Coordinate internal deliveries and material flow while maintaining healthy and reliable inventory levels.
Drive inventory accuracy and optimization, including alignment between system and physical inventory and reduction of excess and obsolete stock.
Translate demand and production plans into execution-level material plans and track supply status, risks, and gaps.
Collaborate closely with Purchasing, Production, and Warehouse teams to align priorities and ensure timely closure of requests and dependencies.
Manage planning and delivery reports, including rolling forecasts and delivery tracking, and improve reporting visibility and standardization.
Lead and participate in weekly operational, planning, and delivery meetings, ensuring follow-up and closure of action items.
Identify process gaps and drive improvement initiatives in material planning and inventory management, including data quality, reporting accuracy, and planning methodologies.
Support the implementation of new tools, systems, processes, and best practices.

What you will be doing:

Performing hands-on warehouse work as part of the W/H team, including receiving, inspecting, delivery, picking, packing, order fulfillment and shipping.

Managing inventory: cycle counts, physical counts, and stock accuracy.

Arranging and maintaining the Storage area in an orderly, safe and clean condition.

Updating and managing W/H records and transactions in the ERP system, and generating reports as needed.

Following and maintaining W/H working procedures and taking part in improvements and initiatives.

Working with the Operations and R D teams to provide timely logistics support.

Handling materials and equipment according to safety guidelines.