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לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time
Required Quality & Reliability Lead
What we are looking for:
The Quality & Reliability Engineer is responsible for driving product quality, manufacturing excellence, and reliability performance across our products and operations.
Working closely with Engineering, Manufacturing, Supply Chain, Service, and R&D teams, this role leads quality and reliability initiatives that improve process capability, manufacturing yields, product robustness, and customer satisfaction through data-driven decision making, structured problem solving, and continuous improvement methodologies.
The role is also expected to leverage AI and advanced analytics tools to accelerate insights, improve decision making, and enhance operational effectiveness.
Responsibilities
What will you be doing:
Responsibilities - Quality:
Lead quality improvement initiatives focused on yield enhancement, defect reduction, process stability, and continuous improvement across DMD operations.
Establish and maintain Statistical Process Control (SPC) and drive process capability analysis using statistical methods and data-driven quality metrics.
Lead root cause investigations utilizing methodologies such as 8D, 5 Why, Fishbone Analysis, Pareto Analysis, DOE, and FMEA.
Drive NCR, CAPA, and corrective action processes, identify trends, prioritize actions using evidence-based analysis, and verify effectiveness of implemented solutions.
Partner with Manufacturing, Engineering, Service, and Customer Support teams to resolve product quality issues, customer complaints, field incidents, and escalations.
Collaborate with suppliers to improve quality performance, drive supplier corrective actions, and reduce supplier-related quality risks.
Conduct supplier audits and assessments, including evaluation of manufacturing controls, process capability, inspection methods, and process discipline.
Review supplier quality documentation including CoC, CoT, ATR, inspection records, and quality reports to identify risks, trends, and improvement opportunities.
Lead internal and external audits, ensuring compliance and effective corrective actions.
Responsibilities - Reliability:
Partner with Engineering and R&D teams to define reliability qualification plans, test strategies, acceptance criteria, and reliability requirements for new and existing products.
Ensure reliability testing programs are properly executed and that test results are systematically reviewed, analyzed, and translated into actionable improvements.
Partner with Service and analyze reliability, field performance, MTBF, and MTTR data to identify trends, emerging risks, and improvement opportunities.
Lead investigations of reliability failures and support identification of physical, mechanical, electrical, optical, material, and process-related failure mechanisms.
Requirements:
B.Sc. in Mechanical, Electrical, Materials, Industrial Engineering, or a related technical discipline.
5+ years of experience in Quality Engineering, Reliability Engineering, Manufacturing Quality, or Product Quality within a high-tech manufacturing environment.
Strong hands-on experience with SPC, Process Capability Analysis, DOE, statistical analysis, root cause investigation, and corrective action methodologies.
Experience with reliability testing, qualification programs, reliability data analysis, and failure analysis.
Experience in semiconductor equipment, semiconductor manufacturing, or multidiscipline platforms in advanced technology industries. - An advantage
Working knowledge of ISO 9001, SEMI standards, and semiconductor reliability qualification practices. - An advantage
Experience leveraging AI, automation tools, and advanced analytics to improve engineering, quality, reliability, or operational processes is a strong advantage. - An advantage.
This position is open to all candidates.
 
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לפני 2 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time
We are looking for a Hardware Expert to lead feasibility, integration, testing, verification, validation, and qualification activities for advanced electro-opto-mechanical systems. In this role, you will be deeply involved in new product development throughout the entire R&D lifecycle, working closely with electrical, optical, mechanical, and system engineering teams to bring innovative technologies from concept to production.
This position is ideal for a hands-on engineer who thrives on solving complex technical challenges, driving system-level investigations, and influencing the development of cutting-edge products.
Responsibilities
Lead end-to-end hardware feasibility, integration, verification, validation, and qualification activities for next-generation electro-opto-mechanical systems.
Actively support new product development throughout the entire R&D lifecycle, from concept and feasibility through validation and release.
Develop and execute test plans and generate comprehensive technical reports.
Lead troubleshooting and root-cause analysis during R&D qualification activities, first production tool builds, and customer beta evaluations.
Drive system characterization and performance evaluations to validate product requirements and specifications.
Work closely with multidisciplinary teams, including optical, mechanical, electrical, and system engineering, to optimize system performance and reliability.
Lead the development of test fixtures, jigs, and supporting automation tools for R&D, Production, and Service.
Manage technical interactions with suppliers, subcontractors, and external laboratories.
Analyze experimental results and provide recommendations to support product and process improvements.
Support the transfer of new technologies and products from development into manufacturing and field deployment.
Requirements:
B.Sc. in Mechanical Engineering, Electrical Engineering, Optical Engineering, or a related engineering discipline from a leading university.
3+ years of experience in the development, integration, and testing of complex electro-opto-mechanical hardware systems.
Experience working with multidisciplinary systems, such as electro-optical, opto-mechanical, robotic, or precision instrumentation systems.
Experience using MATLAB, Python, LabVIEW, JMP, or similar engineering tools for analysis and testing.
Hands-on experience with laboratory equipment such as oscilloscopes, spectrum analyzers, laser interferometers, and other advanced measurement instruments.
Strong analytical and problem-solving skills.
Excellent communication and collaboration capabilities.
Experience with optical systems is an advantage.
Semiconductor industry and capital equipment experience are an advantage.
That special thing you bring:
Passion for hands-on engineering and developing advanced technological systems.
Natural curiosity and a desire to understand how complex systems operate and perform.
Strong ownership and accountability, with the ability to independently drive technical activities and deliver results.
Creative problem-solving abilities and the confidence to investigate complex multidisciplinary challenges.
A collaborative mindset and the ability to work effectively across technical disciplines.
Flexibility and adaptability in a fast-paced and dynamic environment.
Strong interpersonal and communication skills.
A continuous learning mindset and a desire to innovate and improve existing solutions.
The ability to turn technical challenges into breakthrough opportunities.
This position is open to all candidates.
 
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לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time
We seek an experienced Material Manager to join our operations organization and ensure the reliable availability of materials required to meet production and customer delivery commitments.
In this role, your main responsibility is for the end-to-end management of production and repair materials, ensuring material availability to support manufacturing operations and RMA repair replenishment. The role leads the Planning and TAPI teams, driving material flow, inventory optimization, and on-time delivery while maintaining operational efficiency.
Working closely with Production, Purchasing, Warehouse, Engineering, and other cross-functional managers and you will play a critical role in improving delivery performance, optimizing inventory, and driving continuous process improvements.
Responsibilities
What will you be doing:
Own material availability to support production and customer deliveries, ensuring weekly commitments, no past-due orders, and strong On-Time Delivery performance.
Proactively identify and mitigate production risks, including material shortages and delivery delays.
Coordinate internal deliveries and material flow while maintaining healthy and reliable inventory levels.
Drive inventory accuracy and optimization, including alignment between system and physical inventory and reduction of excess and obsolete stock.
Translate demand and production plans into execution-level material plans and track supply status, risks, and gaps.
Collaborate closely with Purchasing, Production, and Warehouse teams to align priorities and ensure timely closure of requests and dependencies.
Manage planning and delivery reports, including rolling forecasts and delivery tracking, and improve reporting visibility and standardization.
Lead and participate in weekly operational, planning, and delivery meetings, ensuring follow-up and closure of action items.
Identify process gaps and drive improvement initiatives in material planning and inventory management, including data quality, reporting accuracy, and planning methodologies.
Support the implementation of new tools, systems, processes, and best practices.
Requirements:
Bachelors degree in Industrial Engineering, Supply Chain, Logistics, or a related field
Proven experience in material planning, production planning, supply chain, or logistics within a multidisciplinary manufacturing environment
Proven managerial experience in leading and developing a Planning, Materials, Supply Chain, or Operational team
Strong experience working cross-functionally with Production, Purchasing, Warehouses, and other operational interfaces
Strong analytical and problem-solving skills, with the ability to translate data into operational decisions and actions
Experience working with ERP systems
High proficiency in Excel
Strong communication and interpersonal skills, with the ability to drive alignment, influence stakeholders, and ensure execution across multiple interfaces
Experience working with Oracle Cloude ERP systems - Advantage
Familiarity with inventory management and optimization methodologies - Advantage
Experience with supply chain KPIs (OTD, shortages, inventory turns, etc.) - Advantage
That special something you bring in:
Strong team management with excellent interpersonal skills
Ability to work effectively in a multidisciplinary and fast-paced environment
Hands-on, proactive, and solution-oriented approach
Strong ownership and accountability
High attention to detail and structured way of working
Ability to manage multiple priorities and work under pressure
Strong problem-solving and analytical thinking
Excellent communication skills , Ability to manage multiple topics in parallel and perform well under pressure.
This position is open to all candidates.
 
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לפני 1 שעות
Location: Rehovot
Job Type: Full Time
We seek a Service (RMA) Material Planner Team Leader to join our operations organization and take ownership of material planning, replenishment, and availability to support RMA repair activities and meet customers service delivery targets.
In this role, you will become an integral part of the Supply Chain team, ensuring an efficient and continuous repair flow by translating demand, repair plans, priorities, and operational requirements into actionable material plans.
As a Service Material Planner TL, you will lead and develop the Service Material Planning team and play a key role in execution and short-to-mid-term planning, while leading and coordinating material planning activities across local and global teams. You will ensure alignment between supply, inventory, repair capacity, and operational priorities, proactively identifying risks and driving solutions to avoid material shortages and delays.
This position offers a great opportunity for someone who is hands-on, detail-oriented, and passionate about driving operational excellence in a dynamic environment.
Responsibilities
What will you be doing:
Lead, manage, and develop the Service (RMA) Material Planning team, including setting priorities, allocating workload, monitoring performance, and providing ongoing guidance and support.
Own the end-to-end material planning and replenishment process for RMA repair activities, ensuring material availability in line with repair plans, customer priorities, and service-level targets.
Monitor material availability, inventory levels, shortages, excess and aging inventory, and proactively identify risks that may impact repair execution or customer commitments.
Establish and monitor planning-related KPIs, identify gaps, and drive corrective and preventive actions to improve service levels, inventory performance, and planning accuracy.
Collaborate with global teams to align priorities, resolve supply constraints, and ensure effective execution across local and global sites.
Continuously improve planning processes, tools, systems, and work methods to increase efficiency, visibility, and responsiveness.
Provide clear visibility to management regarding material risks, shortages, constraints, priorities, and recovery plans.
Requirements:
Requirements
At least 5 years of experience in Planning, demand analysis, material availability, inventory management and experience in team leadership.
Experience working in a complex, global, and cross-functional operational environment.
Strong understanding of material planning, MRP, replenishment, inventory management, supply constraints.
Experience with ERP / Oracle Cloud / Oracle Fusion Cloud is an advantage
Strong Excel and data-analysis skills.
Strong communication and presentation skills, including the ability to present findings and recommendations to management.
That special something you bring in:
Strong team player with excellent interpersonal skills
Ability to work effectively in a multidisciplinary and fast-paced environment
Hands-on, proactive, and solution-oriented approach
Strong ownership and accountability
High attention to detail and structured way of working
Ability to manage multiple priorities and work under pressure
Strong problem-solving and analytical thinking
Excellent communication skills, Ability to manage multiple topics in parallel and perform well under pressure.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time
The Engineering department is looking for a Product Leader to be responsible of End-to-End system engineering related aspects
our Engineering department is part of DMD division.
You will be responsible for overseeing all NPI-related processes, ensuring manufacturability and sustainability across our multidisciplinary products, including both hardware and software.
Responsibilities
What will you be doing:
Responsible of System aspects in Production line, through product cycle- NPI to End of Life
Lead NPI activities from the early design phases (DFx, prototyping) through the first article stage, implementation (High Volume Manufacturing), and ongoing sustainability
Support Production requirements, jigs/ test tools, troubleshooting, cost reduction activity and reliability
Lead and support aspects of existing products through ECO, including new Design, Failure Analysis, Wavers review, End Of Life substitute, Procedures
Act as a focal point with Supply Chain, Purchasing, Quality, Logistics, Service and R&D.
Requirements:
B.Sc. in Engineering, such as Electronics, Electro-Optics, Optics, Physics, Mechanical or a related field
At least 3 years of experience in multidisciplinary system engineering or an equivalent role
Multidisciplinary industry- Must
Analytical and problem-solving capabilities
Experience working on complex multidisciplinary activities in projects and matrix environments, managing parallel tasks and interfaces
Experience leading technical activities across multiple stakeholders
Hands-on experience with Python and/or MATLAB- advantage
Experience with Engineering processes, NPI, Transfer to Production- Advantage
Experience with metrology systems or Tool integration- advantage
English - High level
That special something you bring in:
Ability to work independently in a multi-disciplinary environment
Excellent inter-personal communication skills and team relationships
Good self-learning ability.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time and Travel Required
We are pushing the boundaries of semiconductor metrology by combining expertise in physics, optics, algorithms, hardware, and software to solve some of the industry's most complex challenges. As part of this mission, we are looking for a Product Expert to serve as a key technical authority within one of our product lines.
This role is designed for an experienced multidisciplinary professional who enjoys understanding complex systems, connecting technical details into a complete picture, and driving solutions from concept through implementation. Acting as a bridge between R&D, Service and Application teams, you will play a critical role in ensuring product performance, customer satisfaction, and successful delivery.
Beyond technical excellence, we are looking for someone who can translate deep expertise into shared organizational knowledge, influence without authority and lead cross-functional efforts to resolve complex technical challenges.
Responsibilities
What You Will Be Doing:
Serve as a senior technical authority and subject matter expert for multidisciplinary system challenges.
Define the optimized solution for the customer, which involves system and application performances
Collect feedback on customer needs and work with software, hardware, and algorithm teams to align the product roadmap.
Drive root-cause analysis and develop effective end-to-end solutions across system, software, hardware and algorithm domains.
Lead troubleshooting efforts and support critical customer and field escalations.
Define and execute validation strategies and effective test plans.
Maintain a broad system-level perspective throughout the product lifecycle, from project initiation through Alpha and Beta testing.
Act as a product super-user, mentoring peers and supporting knowledge sharing across the organization.
Create clear technical documentation and communicate complex topics to diverse stakeholders.
Lead cross-functional task forces and align multiple functions around technical solutions.
Partner closely with R&D, Application, Service, NPI and Marketing teams to drive successful product outcomes.
Requirements:
B.Sc. or M.Sc. in Physics, Electrical Engineering, Mechanical Engineering, Optics or a related discipline.
4+ years of multidisciplinary system engineering experience in an advanced technology R&D environment.
Strong expertise in system operation, performance analysis and troubleshooting.
Proven analytical thinking and problem-solving capabilities.
Excellent written and verbal communication skills.
Experience leading technical activities across multiple stakeholders.
Ability to influence and drive results without direct managerial authority.
Strong ownership mindset and ability to manage priorities in a dynamic environment.
Willingness to travel internationally as needed.
Advantages:
Experience with optical systems.
Experience with metrology systems.
Experience working in cleanroom environments
That Special Something You Bring In:
Broad systems thinking and the ability to connect details into a complete end-to-end understanding.
Excellent communication skills and the ability to transform complex technical concepts into actionable insights.
Strong collaboration skills and a genuine team-player mindset.
Resourceful, proactive and self-driven approach.
High level of ownership and accountability.
Passion for solving challenging technical problems and driving impact across the organization.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time and Travel Required
We are seeking an experienced and innovative R&D System Scientist to join the System Engineering Stand-Alone team within the Research & Development organization. In this role, you will become an integral part of a multidisciplinary team of physicists and engineers responsible for developing advanced metrology technologies, from early-stage research through product delivery.
The team develops cutting-edge metrology solutions for the semiconductor industry, combining expertise in physics, optics, mechanics, electronics, motion control, algorithms, and software. You will lead complex system investigations, transform customer and business requirements into technical solutions, and drive scientific innovation that directly impacts our next-generation products.
Responsibilities
What you will be doing:
Perform theoretical and experimental systems engineering to support state-of-the-art new and existing multidisciplinary optical measurement products.
Define, lead, and oversee the implementation of innovative system solutions.
Collaborate with hardware, software, optics, and algorithm engineering teams to deliver multidisciplinary solutions.
Analyze complex datasets and perform advanced statistical evaluations to support product and technology development.
Investigate critical system behaviors, perform root-cause analysis, and establish robust mitigation and calibration methods.
Support product transfer to manufacturing, service, and production organizations while serving as a technical expert for complex challenges.
Translate customer needs and high-level requirements into detailed technical specifications and system designs.
Travel to customer sites worldwide as needed, approximately 2-3 times per year.
Requirements:
Must Have:
M.Sc. or Ph.D. in Physics, Electronics Engineering, Mechanical Engineering, Optics, or a related scientific discipline.
At least 3 years of experience in multidisciplinary advanced-technology R&D environments.
Hands-on experience in real-world data analysis via Python, MATLAB or similar tools.
Strong analytical and problem-solving capabilities.
Ability to manage multiple complex activities in project and matrix environments.
Excellent communication, presentation, and technical writing skills.
Fluent English, both written and spoken.
Advantages:
Experience in optics within multidisciplinary systems.
Experience in semiconductor equipment, metrology, or related advanced-technology industries.
Experience working with advanced algorithms and complex system architectures.
That special something you bring in:
A proactive, hands-on approach combined with scientific curiosity and a passion for innovation.
Strong system-level thinking and the ability to balance deep technical expertise with a broad perspective.
Strong ownership, accountability, and a drive to transform complex challenges into practical solutions.
Creative problem-solving capabilities and a continuous-learning attitude.
Excellent interpersonal skills and a collaborative team-player mindset.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time
We are seeking a Sales Operations Director to lead global business operations, including sales processes, forecasting, processes, and systems. This senior role combines strategic leadership with hands on execution and cross functional influence
Responsibilities
What will you be doing:
Lead and develop a global Sales Operations team supporting regions and key accounts
Act as the global owner of end-to-end commercial processes
Drive integration of forecasting, planning, pricing, agreements, commissions, and customer lifecycle operations
Partner closely with Sales leadership, business divisions, and Finance
Enhance and standardize processes within Salesforce and Oracle ERP while ensuring data quality and system alignment
Define roles, KPIs, and accountability, and oversee day-to-day execution
Own commercial processes including quoting, pricing, agreements, sales orders, and evaluations
Establish and improve global processes, controls, and documentation, ensuring compliance across regions
Support planning, analysis, reporting, and executive reviews
Foster a culture of operational excellence, discipline, and data-driven decision-making.
Requirements:
B.Sc. in Industrial Engineering - mandatory
10+ years of experience in Business Operations / Sales Operations in a global, complex B2B environment (semiconductor industry strongly preferred)
Proven experience managing and scaling teams
Demonstrated ability to operate at Director level, partnering with senior leadership and executives
Strong Salesforce and CRM experience
ERP knowledge (Oracle advantage)
Deep understanding of forecasting, pricing, and commercial governance
Advanced analytical skills
Experience in SOX-controlled environments
That special something you bring in:
Strong management presence and influence
Ability to work in complex, global, matrix organizations
High standards for accuracy, compliance, and execution
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 45 דקות
חברה חסויה
Location: Rehovot
Job Type: Full Time
We are looking for a Vendor Scheduler to join our Procurement organization and support our growing business and operational needs.
As a Vendor Scheduler, you will play a key role in ensuring effective execution of the purchasing and supply process, from purchase order approval and supplier confirmation through delivery to us.
You will work closely with our suppliers and with cross-functional teams including Planning, Material, R&D, Buyers and Finance, ensuring supplier commitments are aligned with our requirements, material shortages are addressed proactively, and deliveries are executed on time.
This is a dynamic, execution-oriented role that requires strong ownership, excellent follow-up capabilities and the ability to manage multiple suppliers, orders and priorities in a fast-paced environment.
Responsibilities
What will you be doing:
Manage purchase orders from requisition through PO approval, supplier confirmation and delivery.
Monitor and control supplier deliveries against commitments and drive suppliers toward 100% On-Time Delivery (OTD).
Manage material shortages in close collaboration with the Planning team, including expediting activities and escalation when required.
Proactively manage past-due orders, driving suppliers to provide updated commitments and recovery plans.
Manage action messages and forecasts with suppliers to maintain alignment with changing demand requirements.
Provide accurate and timely order and delivery information to internal stakeholders, including Material, Planning and R&D.
Manage supplier invoices and payment-related issues in ongoing collaboration with the Finance department.
Prepare and manage weekly procurement reports and KPIs, including supplier OTD, order issuance, invoicing and goods receipt status.
Monitor supplier performance on an ongoing basis, including weekly follow-up of non-conformance reports in collaboration with the relevant Buyers.
Requirements:
Bachelor's degree in Business Administration, Industrial Engineering, Economics, Supply Chain Management or a related field.
Previous experience in procurement, supply chain, planning, vendor scheduling or a similar operational role.
Strong ability to manage multiple suppliers, purchase orders, priorities and delivery commitments simultaneously.
Good analytical skills and proficiency in Microsoft Excel.
Experience working with ERP systems.
Strong written and verbal communication skills in both Hebrew and English.
Previous experience in a global manufacturing or technology company - Advantage
Experience in the semiconductor industry or another complex manufacturing environment - Advantage
Experience working with international suppliers - Advantage
Familiarity with supply-chain and supplier-performance KPIs such as OTD, past-due orders, shortages and supplier commitments - Advantage
That special something you bring in:
Strong ownership and accountability
Proactive and hands-on approach operations.
Excellent organizational and time-management skills
Strong interpersonal and communication skills
Detail and result oriented
Problem-solving mindset
Strong team player.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8867033
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 49 דקות
חברה חסויה
Location: Rehovot
Job Type: Full Time and Travel Required
We are looking for a Systems Engineer to join the Integrated Metrology team, a multidisciplinary group of physicists and engineers working together to implement cutting-edge metrology technologies in the semiconductor industry from a unique and innovative perspective.
The role combines theoretical and experimental system engineering and provides the opportunity to work on advanced multidisciplinary optical measurement products throughout their lifecycle, from customer needs and early development stages through integration, product transfer to manufacturing, and support at customer sites.
Responsibilities
What you will be doing:
Perform theoretical and experimental systems engineering to support state-of-the-art new and existing multidisciplinary optical measurement products.
Drive the full system lifecycle, from understanding customer needs through feasibility and concept evaluation, translating them into cross-disciplinary system requirements, while defining and managing system KPIs.
Conduct laboratory and on-site system diagnostics, troubleshooting, and problem-solving, including root-cause analysis, mitigation plans, implementation of robust system calibration methods, and product transfer to manufacturing.
Work closely with multiple disciplines, including physics, optics, algorithms, mechanics, electronics, and software.
Translate customers high-level requirements into detailed technical specifications.
Support system integration, validation, and product maturity throughout the development lifecycle.
Travel to customer sites worldwide approximately 2-3 times per year.
Requirements:
B.Sc. / M.Sc. in Engineering, such as Electronics, Electro-Optics, Optics, Mechanical Engineering, or a related field.
At least 7 years of experience in multidisciplinary system engineering or an equivalent role.
Hands-on experience with Python and/or MATLAB - must.
Experience working on complex multidisciplinary activities in project and matrix environments, managing parallel tasks and interfaces.
Strong analytical and problem-solving capabilities.
That special something you bring in:
We are looking for a dedicated, hands-on, out-of-the-box thinker who enjoys solving complex multidisciplinary challenges and, most importantly, is a great team player.
This position is open to all candidates.
 
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עדכון קורות החיים לפני שליחה
8867022
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סגור
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
לפני 1 שעות
חברה חסויה
Location: Rehovot
Job Type: Full Time
The service team is looking for a Service Engineer to provide product support at our customers.
In this role you'll be joining the Global Service Group. We provide service to a large-scale install base, at leading semiconductor manufacturers worldwide.
Responsible for training, installing, and supporting all our products at customer sites worldwide.
We foster teamwork, excellence, and innovation, making customer success our main goal.
Responsibilities
What you will be doing:
Implement the Customer Support Policy for the OEM End User. Supervise, maintain, and support company systems in the field.
Support OEM partners, and End Users internal service as defined under warranty and service support agreements.
Maintain, support, and guide proper training to all users, including OEM and End User personnel. (Training will be provided, in most cases, by an engineer dedicated to training).
Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
Lead technical field escalation.
Involved in product evaluations activities at customer site; make sure field and customer needs are well-represented and prioritized during the product roadmap.
Assist in new equipment integration, add-ons, and upgrades.
Provide feedback to the headquarters based on experience gained with customers.
Support the customer beyond the defined working schedule as required.
Requirements:
B.Sc. in Electronics/Mechanical Engineering or equivalent- Must
Minimum 3 years of experience as Support Engineer-Must
Previous experience and familiarity with the semiconductor industry or capital equipment manufacturers-Must
Excellent level of English-both spoken and technical-Must
Working knowledge of integration with different equipment platforms and communication protocols such as SECS/ HSMS
Strong mechanical and electrical aptitude with independent troubleshooting ability.
First level software troubleshooting and support
Master degree in physics/mechanical engineering or equivalent - advantage
Data analysis capabilities /8D failure analysis/structured problem-solving advantage.
Ability to travel 30% of the time.
Previous experience working with multi-discipline semiconductor metrology equipment preferred.
Understanding of semiconductor practices, safety, ergonomics, and yield requirements
That special something you bring in

Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage at all levels of the organization.
Team player
Service oriented.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8866946
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