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?We Are KPMG Israel We help organizations reinvent themselves. Through data, technology, and strategic thinking, we lead transformation processes that reshape how organizations operate, make decisions, and grow. If you’re looking to work in an environment that encourages initiative, challenges ideas, and creates real impact - this is the place for you. Integrity, excellence, and innovation are not just values - they are our standard. We are looking for a Cloud Security Engineer who combines strong technical skills with a client-facing mindset, to help design, secure, and evolve cloud environments for leading organizations. This role offers exposure to real-world enterprise challenges across Azure, Microsoft 365, and modern security architectures, with growing involvement in AI security topics. What you’ll do:
* Work hands-on with clients to design and secure Azure and Microsoft 365 environments
* Deliver cloud security solutions across identity, data protection, and monitoring
* Conduct security assessments and configuration reviews in enterprise environments
* Support architecture design and implementation of security controls
* Act as a trusted technical advisor for clients
* Take part in projects involving AI systems, focusing on risks, data protection, and security best practices


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יעוץ סייבר ואבטחת מידע

The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.