we are looking for a Collections Specialist to support our revenue operations and ensure timely payments from customers worldwide.
This is a unique opportunity to join a dynamic finance team, work with international clients, and contribute to the success of a fast-growing SaaS company.
As part of your role, you will:
Manage and track customer collections to ensure timely payments.
Communicate with global clients via email and phone regarding outstanding invoices.
Maintain accurate records of collection activity in NetSuite.
Build and send weekly and monthly reports on collection status and forecasts.
Collaborate with global sales, finance, and customer success teams to resolve issues and clarify billing discrepancies.
Create and update collection plans, follow up consistently, and escalate when needed.
Be a connector youll help different people solve issues quickly and effectively.
Requirements: 13 years of experience in collections or other customer-facing finance roles.
Experience working in B2B, SaaS and high-tech environments.
Strong Excel skills and the ability to prepare clear, concise reports.
Full professional fluency in English and Hebrew both written and verbal.
A proactive, detail-oriented approach with strong organizational skills.
Problem-solving mindset and a friendly, professional tone when working with customers.
Bonus points if you have:
Experience with NetSuite or similar ERP/CRM systems.
Experience working with US-based clients or teams.
Familiarity with billing or revenue operations in SaaS companies.
This position is open to all candidates.