We are looking for a detail-oriented, proactive, and experienced Collections Specialist to join our finance team. In this role, you will be responsible for managing accounts receivable, ensuring the timely collection of outstanding debts, and maintaining strong customer relationships.
As a Collections Specialist , you will...
Manage a portfolio of accounts to ensure the timely collection of outstanding invoices.
Communicate with customers to resolve payment discrepancies and disputes.
Reconcile customer accounts and process payments accurately.
Collaborate with sales and billing teams to address billing issues.
Prepare regular reports on collection activity and account status.
Identify and implement process improvements to enhance collection efficiency.
Requirements: 3-5 years of experience in collections, accounts receivable, or a similar financial role.
Proven track record of successfully managing a high-volume accounts receivable portfolio.
Proficiency in NetSuite and Microsoft Excel.
Experience with collection systems - an advantage at Tesorio/other.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and as part of a team in a fast-paced environment.
This position is open to all candidates.