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Were looking for an enthusiastic and highly motivated Technical Support Engineer to identify, diagnose and resolve customers issues. The Technical Support Engineer will be a part of our Professional Services team.

This is an exciting opportunity to work in a challenging, fast-paced environment in a high-performance team. Here we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential.


Job Description
Taking ownership of customer issues reported by customers and prioritizing them based on urgency and importance.
Researching, diagnosing, troubleshooting issues and identifying solutions to resolve system issues.
Coordinating support case resolution with the appropriate internal teams: Sales, Professional Services, Product.
Following standard procedures for proper escalation of critical or unresolved issues.

We're looking for a technical PM early in their product journey. The role spans involvement in wide product initiatives alongside ownership of requirements analysis, user stories, and execution of specific product capabilities. A strong candidate brings soft skills together with sharp analytical instincts, critical thinking, and a real drive to learn fast inside a structured team.

What you'll do
Research features, competitors, integrated technologies, and standards, turning findings into clear insights and product recommendations.
Own requirements and execution for specific product components, while contributing to broader product domains and initiatives.
Write detailed user stories and specifications that translate technical concepts and customer needs into clear, executable requirements for engineering.
Partner closely with engineering across the full product lifecycle, from definition to delivery.
Grow into a subject-matter expert for your product components.
Process customer feedback and requests, and support product documentation, enablement, and marketing.

We're looking for an energetic, hands-on Operations & Employee Experience Specialist to be the beating heart of our office and the go-to person who makes sure everything - and everyone - runs smoothly. This role blends day-to-day office management with a genuine passion for creating a great workplace culture. You'll be the person employees turn to, the one who anticipates needs before they arise, and the driving force behind a warm, organized, and fun work environment.

Responsibilities

Employee Experience
Own the full employee experience: company events, gifts, celebrations, employee onboarding.
Strengthen employees' connection to the company through thoughtful initiatives and touchpoints.
Plan and execute company events, holidays, birthdays, and milestone celebrations.
Build and maintain a warm, inclusive company culture.

Office Management
Manage the day-to-day running of the office: supplies, groceries/kitchen stock, parking, cleaning services, and maintenance as needed.
Serve as the main point of contact for vendors and service providers related to office operations.
Ensure the office is always a pleasant, functional, and welcoming space.

Travel & Executive Support
Book and coordinate flights and travel arrangements for employees and management.
Manage the CEO's calendar, including scheduling, prioritizing, and coordinating meetings.

The Macro Center for Political Economics is looking for a sharp, independent, highly organized and people-oriented Program Coordinator for our Leaders at Work program.

A great fit for candidates with a background in project management, international programs, academia, NGOs, international relations, or event coordination.

The role combines program management, student and lecturer coordination, events and delegations, and ongoing collaboration with partners in Israel and Germany.

As Chief Architect, you will lead cross-group technical efforts, head the Architect Guild, and lead the department's AI enablement and transformation efforts. You will serve as a technical consultant and see the large picture of technology stack and its architecture. Our technology stack is built to handle significant complexity, integrating advanced AI, Data Science, and algorithmic optimization with robust infrastructure - ranging from cloud-native K8s and Serverless deployments to specialized Mobile and Embedded systems

This is not a docs and slides position, were looking for an architect who wishes and can stay hands-on and be able to dive into multidisciplinary complex issues and independently solve them. You will work closely with R&D leads and engineers to ensure engineering best practices and excellence.

You'll work end-to-end: agent design, tool implementation, retrieval quality, integration into existing product UIs, cloud infrastructure, and evaluation/observability. The platform already ships to customers - you'll extend it, raise its quality bar, and help define where it goes next.

What you'll do

Design and evolve agents - build LLM agents with tool use, routing, and human-in-the-loop flows.
Implement tools and integrations - expose product capabilities to the agent, with multi-tenant context, via internal APIs and MCP servers.
Own retrieval quality - contribute to our RAG pipeline end-to-end: ingestion, embeddings, vector search, and reranking.
Define and evolve host integration contracts - collaborate with host application teams to integrate the assistant into product UIs built on different frontend stacks. You own the shared remote module and the integration API; host teams own their stacks.
Drive evaluation-led development - write evaluators (rule-based, LLM-as-judge, multi-turn), maintain CI eval gates, and use traces and feedback to debug production behavior.
Operate the platform - own deployments, observability, and the performance and cost of LLM-backed services.
Establish engineering practices** for AI-specific work: prompt versioning, eval coverage, testing, and code review.