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As an Endpoint Administrator - Managed Services within the Infinity Global Services (IGS) team , you will work as part of the global Managed Endpoint Services team supporting customers across multiple regions.
This is a hands-on, customer-facing technical role responsible for managing, troubleshooting, and optimizing endpoint environments while ensuring high-quality service delivery.

You will work closely with global team members and customer stakeholders to resolve endpoint-related issues, maintain endpoint protection platforms, and ensure consistent and reliable device performance.

Working hours: Sunday-Thursday, 07:00-16:00 IL time, aligned with the global follow-the-sun services model.
Work model: Hybrid (office + home).

Key Responsibilities
Serve as a frontline technical contact for customers and handle incoming service requests through the ticketing system.
Provide day-to-day endpoint administration and troubleshooting for Windows, macOS, and mobile devices.
Deploy, maintain, and troubleshoot endpoint protection agents and related security components.
Participate in working sessions with customers to diagnose issues and recommend solutions.
Coordinate with global team members to ensure proper handover and continuous service delivery.
Document actions, investigations, and resolutions clearly and accurately.
Identify recurring issues, propose improvements, and escalate concerns when needed to enhance customer experience.

Were seeking an exceptional IT System Administrator to join our IT team in Tel
Aviv. If youre passionate about IT, thrive in dynamic environments, and love working with cutting-edge technology, this is your opportunity to make a difference!
What will you actually be doing?
Build and optimize infrastructure to support hundreds of users.
Play a key role in decision-making for IT processes and systems.
Oversee monitoring, maintenance, configuration, and system reliability.
Automate repetitive tasks to increase efficiency and innovation.
Collaborate across teams to ensure a secure and productive digital environment.

We are looking for a NetSuite system Administrator to join our team. In this role, you will manage, configure, and optimize our NetSuite ERP system. The ideal candidate will be the primary point of contact for all things NetSuite (both logistical and financial) , ensuring the platform runs smoothly and is effectively aligned with our core business processes.
You will work closely with stakeholders across finance, sales, operations, and supply chain to translate business needs into technical solutions, provide user support, and maintain the overall health and integrity of our NetSuite environment
A day in the life and how youll make an impact:
System Configuration & Customization:
Manage and maintain the NetSuite application, including custom fields, forms, records, roles, and dashboards.
Develop, test, and deploy customizations, custom objects, and new NetSuite modules based on evolving business needs.
Build and maintain workflows using SuiteFlow to automate and improve business processes.
Create and manage saved searches, reports, and KPIs for all departments.
User Management & Security:
Manage user access, create and modify custom roles, and enforce security best practices to ensure data integrity.
Set up new user accounts, provide access, and deactivate accounts for departing employees.
Ensure that user roles and permissions are configured correctly to prevent unauthorized access to sensitive data.
Data Management:
Oversee the import of data using the CSV Import Assistant, ensuring data accuracy and completeness.
Perform regular data audits and cleansing to maintain data quality and resolve any inconsistencies.
Develop and implement policies and procedures for effective data management.
System Maintenance & Release Management:
Monitor system performance and proactively identify areas for improvement.
Manage NetSuites bi-annual releases, including testing new features in a sandbox environment and managing the rollout to the production account.
Collaborate with third-party integration partners to troubleshoot and resolve any system integration issues.
Integration Management:
Integrate third-party solutions into NetSuite.
Familiarity with integrating NetSuite with other business applications (e.g., Salesforce, Workato, Zip).