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We are looking for a highly motivated AI Full stack Engineer with GenAI background in production to join our team and help us shape the future of the Agentic engineering platform (AEP).



What youll do:

were a platform by developers, for developers. Your role will encompass end-to-end design, implementation, and daily feature delivery across both backend and frontend systems.



You will:

Implement high scale AI-powered features deeply integrated into our platform
Design and build production-grade backend systems serving a wide and growing user base
Build agent-based workflows using frameworks such as AI SDK
Integrate LLMs into real production systems with attention to reliability, latency, observability, and cost
Work across frontend (React + TypeScript) and backend (NodeJS, Python, Go) to deliver complete AI-driven user experiences
Own features end-to-end: design, implementation, testing, deployment, and monitoring
Help define standards and best practices around AI reliability and evaluation
Contribute to technical planning, mentor teammates, and help recruit top talent
Develop retrieval-augmented generation (RAG) pipelines over structured and unstructured data

As a Fullstack Developer , you'll be joining a collaborative and dynamic team of talented and experienced developers where creativity and innovation thrive.

You'll closely collaborate with our dedicated Product Managers and Designers, working hand in hand to bring our developer portal product to life.

Your input and expertise will have a significant impact on the product's development, as it's tailor made for developers like you.

Additionally, you will have the opportunity to work closely with our customers and engage with our product community. Your insights and interactions with them will play an important role to ensure we deliver the best product possible.

Together, we'll continue to empower platform engineers and developers worldwide, providing them with the tools they need to create seamless and robust developer portals. Join us in our mission to revolutionize the developer experience!

As a Technical Writer , youll play a critical role in bridging our engineering and customer-facing teams by creating clear, accurate, and comprehensive content aimed mainly at platform engineers. Your work will directly impact customers who rely on our platform by empowering them to maximize their productivity and improve their workflows.

Youll take part in the creation, maintenance, and evolution of documentation and knowledge base, shaping one of the first experiences users meet when they deploy and use the product.



What Youll Do

Document New Features and Updates: Partner with engineering and product teams to craft high-quality technical documentation for new and existing features. Youll help translate complex technical information into clear, developer-friendly documentation.
Add and Maintain API Documentation: Take part in maintaining the API documentation to ensure its comprehensive, up-to-date, and accessible, providing essential support for developers who integrate with our platform.
Lead wide-scale initiatives to improve internal & external processes, with or without agentic/AI-based workflows.
Write Guides and Tutorials: Write tutorials, how-to guides, and user manuals that support developers in effectively leveraging capabilities.
Write User-Centered Documentation: Work with other teams to gather insights directly from users and developers to understand their needs and pain points, ensuring that the documentation meets real-world use cases and aids in seamless onboarding and usage.
Collaborate Across Teams: Work closely with product managers, designers, developers, and customer support to ensure the accuracy and quality of all documentation, while identifying opportunities to enhance clarity and usability.
Communicate the brand: ensure consistency and accuracy across all product documentation.

We are seeking a highly skilled and motivated Technical Writer to join the Education Teams effort in auditing, revamping, and creating content for our customer-facing Help Center/Knowledge Base. This role is critical as the quality and structure of the documentation will directly feed and train our new AI support tools and directly support our customers.
Our Education team members have a deep desire to fully understand complex concepts, then be able to break them down to present them in a well-structured yet simplified and engaging manner.
The ideal candidate will be a strategic thinker who is a team player and an educator at heart, passionate about technology, with a deep understanding of technical documentation standards, information architecture, and the specific requirements for AI-ready content, training and education methodologies.
Responsibilities:
Knowledge Base Revamp & AI Optimization:
Conduct a comprehensive audit of the existing Help Center content for accuracy, clarity, completeness, and consistency as we migrate to a new tool.
collaborate and maintain a new information architecture and content structure optimized specifically for ingestion and utilization by AI support tools (e.g., clear, concise articles, defined topic boundaries, robust tagging/metadata).
Collaborate with the AI/Engineering teams to understand the technical requirements for content delivery to the AI platform and establish content governance rules.
Content Creation and Management:
Write, edit, and publish high-quality, user-friendly technical documentation, including tutorials, how-to guides, troubleshooting steps, and feature overviews for our SaaS product.
Understand target audiences to be able to accommodate the different roles and personas.
Ensure all content adheres to our brand voice, style guide, and technical accuracy.
Manage the documentation lifecycle within the chosen Knowledge Base platform (Confluence, Intercom).
Cross-functional Collaboration:
Work closely with Product Managers and Engineers to document new features and updates before launch, for both internal and external users.
Partner with the Customer Support team to identify key pain points and knowledge gaps that can be addressed by improved documentation and AI routing.
Provide feedback to the product team on UI/UX improvements based on content structure and user confusion.
Metrics and Improvement:
Establish and track key performance indicators (KPIs) related to documentation effectiveness, such as content usage, search success rates, case deflection rates attributable to the AI, and content quality scores.

Required Software Engineer, Gen AI
About The Position
As the founding member of our Generative AI team, you will design, develop, and deploy AI-powered solutions that integrate with our existing B2B SaaS products. This role combines hands-on development with strategic leadership to build production-ready AI capabilities that deliver business value.
Key Responsibilities:
Design and implement generative AI solutions that integrate with our existing B2B SaaS applications
Develop end-to-end AI systems from research and experimentation to production deployment
Create APIs and integration points between AI capabilities and our product ecosystem
Establish best practices, coding standards, and testing methodologies for AI development
Evaluate and select appropriate AI technologies and frameworks for business needs
Collaborate with product, UX/UI, and data teams to deliver cohesive AI features
Optimize AI system performance and resource utilization in production environments
Implement monitoring and maintenance protocols for deployed AI solutions
What We Offer:
Opportunity to shape the direction of AI integration across our product portfolio
Significant autonomy and influence as the founding member of our AI team
Direct collaboration with senior leadership to align AI initiatives with business strategy
Growth potential as we expand our AI capabilities and team.

We are looking for an exceptional Software Architect to join our R&D department. We are looking for an experienced professional with superb interpersonal skills, a software engineering technical leadership background and production experience building SaaS products at scale.
As a Software Architect you will take a significant part in designing and reviewing our architecture decisions, serve as a technical consultant and see the large picture of our technology stack and its architecture. This is not a docs and slides position, were looking for an architect who wishes and can stay hands-on and be able to dive into multidisciplinary complex issues and independently solve them. You will work closely with R&D leads and engineers to ensure engineering best practices and excellency.

As the Director of Project Management, you will be responsible for leading, mentoring, and scaling a high-performing team of Project Managers dedicated to delivering complex Salesforce solutions for our global clients. You will oversee the strategic execution of the Professional Services portfolio, ensuring that all projects meet rigorous technical and business requirements while maintaining high profitability and client satisfaction (CSAT).

In this role, you act as the bridge between executive leadership and tactical execution, evolving our delivery methodologies and serving as a senior advisor for our most strategic client engagements.



Key Responsibilities

People Leadership: Lead and develop a team of Project Managers. Drive professional growth through coaching, performance management, and the enhancement of client-facing consulting skills.
Delivery Governance: Define and standardize project management methodologies (Agile, Waterfall, Hybrid) across the Salesforce practice to ensure consistent, high-quality delivery.
Portfolio Oversight: Monitor the health of the entire project portfolio. Act as the primary Escalation Point for clients to resolve complex delivery challenges and scope disputes.
Commercial & Profitability Control: Partner with the PMs to manage project margins, resource utilization, and SOW compliance. Ensure "Scope Creep" is identified and captured through formal Change Requests.
Resource & Capacity Planning: Strategically allocate Project Managers to client accounts based on expertise and workload, ensuring optimal team utilization and project success.
Strategic Stakeholder Management: Foster long-term relationships with C-level stakeholders at client organizations, ensuring our Salesforce implementations align with their long-term business roadmap.
Process Innovation: Continuously improve the delivery lifecycle by implementing advanced PPM tools (Jira, Smartsheet, etc.) and automation to increase team efficiency.
Executive Reporting: Provide the leadership team with high-level visibility into portfolio performance, revenue forecasts, and potential delivery risks.

We are looking for an experienced and accomplished engineering leader to take ownership of complex, mission-critical systems and lead teams building software with real-world impact. This role is designed for strong engineers who are already confident technical leaders - people who combine deep hands-on expertise with the ability to guide, mentor, and elevate others.
You will work on a large-scale, production-grade system used by cities around the world, solving complex engineering challenges while setting technical direction and leading a team of engineers.
As a Senior Team Lead, you will be accountable for both delivery and technical quality, shaping architecture, engineering standards, and team execution, while remaining meaningfully hands-on.
This is a rare opportunity to own high-impact systems end to end, lead and grow strong engineering teams, and work on AI-driven technology that shapes cities and affects millions of people worldwide.
What Youll Work On;
Lead & Own: Take end-to-end ownership of key domains within a complex, high-impact system, driving technical decisions, execution, and outcomes.
Technical Leadership: Lead a team of engineers through design, implementation, and delivery, setting high standards for code quality, architecture, testing, and reliability.
Build at Scale: Remain hands-on across a modern full-stack environment (Python, TypeScript, Node.js, React, Kubernetes), contributing directly to production systems while guiding others.
Solve Hard Problems: Tackle non-trivial engineering challenges, influence system architecture, and continuously improve performance, scalability, and maintainability.
Grow People & Teams: Mentor and coach engineers, support career growth, and foster a culture of ownership, collaboration, and technical excellence.
Innovate with AI: Apply AI-driven tools and practices to improve development velocity, reliability, and engineering effectiveness.

looking for a Salesforce System Analyst to join our growing Professional Services Team and to play a key role in designing solutions and translating complex business needs into efficient processes and technical plans. You will lead projects from scratch, manage all project documentation, and work closely with clients to resolve complex issues in a fast-paced environment.

Summary of Key Responsibilities

Understand customers needs, current workflows, and design implementation plan to address those needs.
Configure Salesforce platform in client environment as per Statement of Work and implementation plan.
Communicate the client's needs for the new implementation.
Work with client Success teams to successfully transition the account from the implementation period to the launch, training, post-launch, and adoption period.
Lead, define, and prioritize business functional requirements.
Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status reports, an

seeking a skilled Salesforce Solution Architect to join our team. As a Salesforce Solution Architect, you will design and implement Salesforce solutions for our clients. You will collaborate with various stakeholders to understand business requirements and translate them into scalable and efficient Salesforce solutions. The ideal candidate will have a solid technical background in Salesforce, with demonstrated expertise in architecture design and implementation. We want to hear from you if you are passionate about Salesforce and enjoy working in a dynamic and challenging environment.

Responsibilities:

Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices
Collaborate with stakeholders to understand business requirements and translate them into technical solutions
Lead and participate in project planning and estimation activities
Provide guidance and mentorship to development teams on Salesforce best practices and design patterns
Collaborate with cross-functional teams to integrate Salesforce solutions with other systems
Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions
Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions

We are looking for an exceptional Senior Full Stack Engineer to join our Scheduling R&D team in the challenge of moving the world smarter and more efficiently. We are looking for an experienced professional with superb interpersonal skills, a software engineering background, and the production experience of building web apps at scale.
As a Developer on the Scheduling Team, you will play a pivotal role in shaping and enhancing the user experience and performance of our schedule optimization platform.
Responsibilities:
Participate in all stages of the development lifecycle, from design and implementation to testing and deployment.
Collaborate closely with the team lead, product manager, and UX/UI designer in a cross-functional environment, while maintaining strong alignment with other R&D teams across the organization.
Lead and contribute to key decisions on architecture, technology stack, roadmap, and user experience.
Drive the adoption of AI-powered tools and practices, helping shape how we leverage AI to accelerate development and improve product quality.
Mentor and support team members through knowledge sharing and technical guidance.

looking for a Salesforce Consultant to join our elite team of experts. In this role, you will act as a trusted advisor, leading complex digital transformation journeys for our clients. You will be responsible for translating intricate business challenges into scalable technical solutions, ensuring architectural integrity, and driving excellence throughout the project lifecycle.



Summary of Key Responsibilities

Analyze customer business requirements and define future needs based on Salesforce best practices
Configure the Salesforce application based on the customer requirements
Implementation and support activities for projects
Allocate tasks including project timelines
Deliver projects, using the most appropriate Salesforce tools and techniques
Apply best practices to build the Salesforce applications
Work with internal and external interfaces
Implement business functionality
Research Salesforce capabilities as needed to suit business requirements
Perform Quality Assurance of customer projects

looking for a skilled Salesforce Business Analyst to join our professional services team. In this pivotal role, you will serve as the strategic bridge between complex business challenges and innovative technical solutions. You will be responsible for deconstructing customer requirements, streamlined processes, and ensuring that every Salesforce implementation delivers maximum value and scales with our clients' growth.



Summary of Key Responsibilities

Analyze customer business requirements and define future needs based on Salesforce best practices
Configure the Salesforce application based on the customer's requirements
Implementation and support activities for projects
Allocate tasks including project timelines
Deliver projects, using the most appropriate Salesforce tools and techniques
Apply best practices to build the Salesforce applications
Work with internal and external interfaces
Implement business functionality
Research Salesforce capabilities as needed to suit business requirements
Perform Quality Assurance of customer projects

We are looking for a hands-on Business Applications Engineer to own and scale our revenue-critical GTM systems. This role is responsible for administering, optimizing, and continuously improving the GTM tech stack to ensure strong system performance, scalable automation, and high data integrity across the revenue organization.
The role requires strong ownership and independent execution, close collaboration with Revenue Operations leadership, and a proactive approach to system architecture, automation, and integrations, with the goal of reducing reliance on external agencies.
This position reports to the Director of Revenue Operations.
Own the companys GTM technology stack with Salesforce as the primary CRM.
Manage day-to-day Salesforce administration, including objects, fields, flows, automations, validation rules, layouts, permissions, and security.
Design and implement scalable system solutions that support Sales, Channels, Marketing, and Customer Success.
Own data strategy, hygiene, governance, and lifecycle management across all GTM systems.
Ensure data accuracy, completeness, consistency, and reliable data flows between integrated platforms.
Manage integrations, monitor sync health, and troubleshoot system and data issues independently.
Maintain clear and up-to-date documentation for systems, automations, and processes.
Own operational management of GTM tools, including CRM, sales engagement, workflow automation, and customer success platforms.
Lead operational onboarding of new tools and manage vendor relationships, support tickets, and upgrades.
Translate business requirements into actionable, scalable technical solutions.
Build and maintain Salesforce reports and dashboards to support operational and strategic decision-making.

Were looking for a strong senior engineer who doesnt just write code - but takes full ownership of systems, drives decisions, and delivers meaningful impact. As a Senior Full Stack Engineer, youll take ownership of key areas in our platform, working on complex features that span multiple services and domains. Youll be expected to quickly ramp up on existing systems and deliver high-quality solutions end-to-end.
In this role, youll operate with a high level of autonomy - identifying problems, driving solutions, and maintaining a strong attention to detail in both system design and user experience. Youll be part of a strong engineering team building a scalable product, with real influence over technical decisions and architecture.
Own and deliver large, complex features from design through production
Quickly gain a deep understanding of existing systems
Design and implement scalable, high-quality solutions across multiple services
Collaborate closely with Product and R&D teams to define and deliver impactful features
Lead and drive cross-domain initiatives when needed
Write clean, maintainable, and well-tested code
Proactively identify edge cases, gaps, and improvement opportunities in both product and system design.