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Retention Marketing Manager- Maternity Leave Replacement
Tel Aviv, Israel
Job Description
The Retention Marketing Manager will be responsible for executing and designing our customer retention strategy, combining hands-on campaign execution with creative content development.
This role combines technical expertise with marketing creativity, encompassing tasks such as building automations and surveys in Braze, writing engaging copy, briefing campaigns, and managing the monthly retention plan. The focus is on strengthening customer relationships, increasing ride frequency, and maximizing lifetime value.
Reporting to the Head of Marketing - Demand, the ideal candidate is a retention marketer who is both data-driven and creative, with strong experience in B2C marketing platforms such as Braze, and the ability to craft campaigns that deliver measurable results while resonating with customers.
This is a temporary position to cover for maternity leave.
Key Responsibilities:
Own and optimize the customer lifecycle communications for our B2C users, focusing on retention, re-engagement, and increasing rides and deliveries through multiple channels.
Develop, execute, and continuously improve automated marketing flows, triggered campaigns, and monthly marketing plans to maximize customer loyalty and reduce churn.
Manage surveys and feedback to understand customer needs better and improve engagement and satisfaction.
Lead the creation of campaign content briefs for the creative studio and collaborate closely to ensure alignment with brand and business goals.
Full ownership of the CRM platform usage (Braze), ensuring high deliverability, open and click rates, and minimizing unsubscribes.
Analyze campaign performance and user behavior data to optimize messaging and identify opportunities for growth.
Coordinate with cross-functional teams, including product, data, and creative, to implement timely and relevant communications.
Act as the key retention marketing contact for stakeholders, ensuring alignment on priorities and compliance with data and legal guidelines.
Balance technical execution and creative input to deliver high-quality, personalized communication that resonates with customers.

We are Tailor Brands . We built a platform that builds businesses. From launching and managing to growing a business, Tailor Brands is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses. Our “Guidance Engine” assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, we’re turning the process of starting, managing, and growing a business into a better experience; we’re simplifying the business journey. At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business
We Want you Are you passionate about building meaningful partnerships and driving impactful collaborations? As a Business Development Manager at Tailor Brands, you'll play a pivotal role in fostering relationships with strategic partners, identifying growth opportunities, and shaping our offerings based on market trends. Join us and be at the forefront of driving mutual success for millions of small businesses worldwide!
?Responsibilities
* Play a key role in driving the expansion of distribution channels for Tailor Brands.
* Manage partnerships end-to-end, from identifying prospects and holding discussions to finalizing agreements, and guiding partners through the onboarding process.
* Maintain and build ongoing relationships with partners ensuring continuing growth, and maximizing these relationships to drive mutual success and achieve our business goals.
* Continuously assess and enhance our product or service offerings based on partner feedback, market insights, and competitive analysis. Work closely with internal teams to implement necessary improvements.

What youll do:
Process Design & Best Practice:
Define and implement scalable processes for our MarTech operations, ensuring they are practical, efficient, and easy to maintain. You will own the design, execution, and continuous growth of marketing systems, processes, and integrations across the tech stack.
Campaigns Ops:
Own the technical backend of our marketing engine, using HubSpot as our automation platform in close partnership with the RevOps team (who lead Salesforce). You will be responsible for the architectural setup of all marketing initiatives, including Webinars, Events, and Paid Media.
Your goal is to continuously optimize data quality and system integrations to ensure every campaign is scalable and trackable,
AI & Automation:
Build and improve automation workflows, including leveraging AI and LLM-based tools, to reduce manual work and scale team processes.
Project Management:
Manage and prioritize Marketing Ops requests, acting as a central point of contact for marketing tech, data, and operations-related needs. Ensure clear scope, timelines, and execution across projects.
Revenue & Marketing Alignment:
Partner with RevOps to improve the marketing tech stack (CRM, enrichment, and data tools) and ensure strong alignment between marketing and sales. Support the sales team with relevant insights and data triggers to optimize the revenue cycle.
Data & Measurement:
Own and improve how marketing performance is measured, including data collection, dashboards, and KPI tracking. Design and maintain reporting that drives visibility into health scores, engagement, awareness, and funnel performance.

At our company we partner closely with the worlds leading CPG companies and their respective media agencies. We are looking for a Senior Enterprise Ads - Retail Media specialist to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of our companys sales channels. This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the worlds largest consumer brands.
What youll be doing
Ad + Promo Sales: CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing
Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, our company, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.
Plan Execution: Our team likes to get its hands dirty. Youll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.
Market Insight & Data-Driven Analysis: We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners.

At our company we partner closely with the worlds leading CPG companies and their respective media agencies. We are looking for a Senior Ad Sales specialist to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of our companys sales channels. This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the worlds largest consumer brands.
What youll be doing
Ad + Promo Sales: CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing
Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, our company, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.
Plan Execution: Our team likes to get its hands dirty. Youll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.
Market Insight & Data-Driven Analysis: We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners.

As an Enterprise Development Specialist, Retail, you will play a key role in driving the growth and success of our companys Enterprise Supermarket business. You will take ownership of several enterprise supermarkets (typically 1-3, depending on size and complexity), viewing each business as an end-to-end ecosystem. This includes understanding its structure, identifying growth drivers, spotting challenges and opportunities, and leading its overall development. You will act as the main point of contact and account manager for the most impactful partners within your portfolio, balancing business growth with strong operational execution.
Day-to-day in this role, youll:
Own and lead the growth of assigned enterprise supermarkets, identifying opportunities, bottlenecks, and key levers for scale. You will be acting as their account manager and driving both growth and operational excellence.
Lead onboarding processes for new retail partners, from contract signing to go-live and full implementation of our companys tools and services.
Drive partner growth initiatives, including catalog optimization, assortment expansion, promotional planning, and commercial initiatives.
Ensure high operational quality across partners, including availability, preparation times, catalog management, store operations, and storefront visibility on the platform.
Provide day-to-day partner support by solving problems, improving processes, and ensuring an excellent overall partner experience.
Monitor performance metrics and work with partners to continuously improve business results.

As a Restaurant Development Associate, youll join our restaurant team responsible for the Sharon area (from Zichron Yaakov to Herzelia) managing a dynamic portfolio of restaurant partners in a fast-paced environment. This is a highly versatile role combining onboarding, account management, and commercial growth, with strong collaboration across the team and the wider organization.
What youll be doing
In this role, youll be responsible for both onboarding new restaurant partners and driving the ongoing success of your portfolio, with a strong focus on growth and performance.
Day-to-day in this role youll:
Manage a portfolio of ~100-120 restaurant partners, supporting their performance and growth
Lead onboarding processes for new partners (approx. 20% of the role), including in-person meetings, training, and go-live support over a 6-week period
Ensure smooth setup of new venues - menu optimization, system setup, and operational readiness
Drive ongoing business growth (approx. 80% of the role) through menu optimization, campaigns, and promotional tools
Use data to identify opportunities and support day-to-day commercial conversations with partners
Collaborate closely with team members and cross-functional stakeholders to support partner success.

As an Advertising Sales Manager - Israel Enterprise Domestic Market on the Sales & Account management department in our TLV office, youll play a vital role in building upon existing relationships and most importantly, create new business opportunities by strategically prospecting brands and agencies, leading full sales cycles and building ongoing relationships with our advertising partners.