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The System Administrator is a one-man-show responsible for the execution of all IT activities, managing internal and customer-facing IT projects, including planning, coordinating and executing, and participating in multi-group projects.

Specific Responsibilities:
Be the key go-to person for IT needs / projects.
Execute IT activities per company IT/security policies & workplan.
Administer and manage AzureAD (Entra), Office 365, and Exchange Online
Maintain cloud storage privileges & configuration and backup of SharePoint, G-Suite, etc.
Manage endpoints using Intune, JAMF, and additional MDM tools.
Provide IT support for end-users such as the company employees globally and external sub-contractors, service providers, and partners, including help-desk services.
Manage the IT infrastructure of the IL office, including network infrastructure, working desks, conference meeting rooms, intercom, alarm & security cameras system, IoT equipment, etc.
Manage software/HW purchases & licenses and IT inventory of the company across offices.
Work with different IT suppliers to perform infrastructure projects and for support escalation.
Be part of the security incident response team.
Establish and implement new IT processes.

We are looking for an experienced IT Support specialist with high service awareness who will support 700+ users and will respond to all Help Desk tickets in a dynamic environment. Maintaining an active inventory of all IT assets, setting up new users, and assorted other IT-related tasks.
What youll do:
Respond to requests for technical assistance (in-person, ticket system, Slack, email).
Diagnose and resolve technical hardware and software issues, i.e., Windows MacOS.
Install and troubleshoot end user equipment, software and hardware .
Perform IT onboarding and offboarding processes for employees, including setting up end-user equipment and accounts.
Provide guidance, assistance, and follow-up on employee questions and tech problems.
Follow IT procedures, logging all IT interactions and administering helpdesk software.
Set up and maintain IT multimedia systems.

Required Senior SRE Engineer
Were on a mission to help companies unlock reality and reach their full potential. As a Senior Site Reliability Engineer (SRE), youll play a key role in shaping our new Production Reliability domain. Youll drive reliability initiatives, lead cross-team projects, and ensure our SaaS platform stays robust, scalable, and efficient. This is a high-impact, hands-on role that demands technical expertise and a proactive approach.
You'll Own:
Design, build, and maintain scalable, fault-tolerant systems.
Define and enforce reliability processes, SLOs, SLIs, and SLAs.
Lead complex incident responses, including on-call rotations and postmortems.
You'll Solve
Challenges related to observability, testing, production stability, and development productivity.
Reliability improvements through data-driven decisions.
Complex production incidents.
You'll Impact
Build automation, tooling, and self-service capabilities.
Collaborate with engineering, product, and support teams to embed reliability into everything we do.
Mentor engineers and promote operational excellence across the organization.

we are looking for a System & SysOps Administrator to join the infrastructure and Security team for a temporary position until the end of 2026. As a sys Admin you will manage: Multi Datacenters, Cloud, Storage, Virtualization, Networking, and Security systems.
Key Responsibilities:
Network & Security Administration - Manage multiple firewalls clusters, Routers & Switches, SASE, WAF, CSPM, IdP, EDR, NAC and Mail Relay
VMware, Storage and Backup - Full responsibility of a complex stretched VMware cluster using Active-Active block storage across two Datacenters, NAS systems, Backup platforms, SAN environment and tape library using FC, iSCSI, SMB, and NFS protocols
Solid understanding of Microsoft services - Active Directory, PKI, EntraID, Intune, Exchange, SharePoint
Manage, build, and update physical and virtual Windows & Linux servers utilizing patch management and configuration management systems
Cloud Administration - Manage AWS & Azure production environments
Monitoring tools - Ensure the stability and uptime of the production environment 24/7
Function as a tier two for the IT helpdesk team.

Security & Network Administrator

Role Description

Work as part of the IT team in a global company, providing support to group companies both in Israel and worldwide. Responsibilities include managing and maintaining network infrastructure, ensuring security compliance, and delivering technical assistance across multiple locations.

We are looking for a Senior DevOps Engineer to join our R&D team in developing the next rising product in the health tech landscape. If you are looking for a challenging, influential position and are passionate about making an impact, this might be the role for you.

As a Senior DevOps Engineer , youll play a key role in the design, development, testing, deployment, and monitoring of our infrastructure and products. In this position, you'll make significant contributions to our observability stack, helping build and maintain robust systems for logs, metrics, traces, and alerting.

Our ideal candidate is passionate about DevOps and observability, has strong communication skills, and thrives on constant improvement for both technology and processes. If you enjoy working on multiple projects in parallel and are a proactive team player, youll fit right in.

This is a unique opportunity to join the core team of a fast-growing startup, where your contributions will have a direct impact on our product and success.

Responsibilities

Support and collaborate with cross-functional engineering teams using cutting-edge technologies.
Contribute to the design, implementation, and maintenance of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, Loki)
Secure, scale, and manage our cloud environments (AWS and GCP)
Design and implement automation solutions for both development and production
Manage and improve our CI/CD pipelines for fast and safe delivery
Lead best practices in infrastructure, observability, configuration management, and system hardening
Continuously assess and improve existing infrastructure in line with industry standards

We are seeking an IT Manager to lead our System engineers and technical support. You will take ownership not only of our technology stack (systems, network, and endpoints) and employees' technical support, but also of implementing, using, and improving our own product. The appropriate candidate will demonstrate the following at a high professional level: strong communication and customer service skills, excellent organizational skills, and the ability to multitask.

Responsibilities:
Build and scale cross-organizational IT processes, including onboarding, offboarding, inventory management, and software management.
Champion Robin and our platform internally, driving our IT org to be our #1 customer and proof point for what AI-first IT management can do.
Lead AI adoption and deployment within the team and across us.
Take full ownership of our technology stack (Google Workspace, Okta, Slack, Zoom, Kandji, Intunes, Office 365) to improve organizational productivity.
Continuously evaluate, implement, and improve our own product within the team.
Data-driven management by monitoring ITSM metrics and maintaining team KPIs.
Enforce IT security standards and compliance in accordance with global guidelines and our internal security protocols.
Manage vendor relationships and service associate agreements.
Take full ownership of the IT budget and procurement to ensure responsibility and resource optimization.

As an Enterprise Professional Services Engineer, you are the technical architect and relationship lead for our most strategic global accounts. You own the technical success of the customer journey, focusing on Solution Design and the Integration Strategy required to make us the heart of a modern IT stack.

This is a high-impact role for a consultant-engineer hybrid. You will be expected to leverage deep API architecture knowledge, advanced scripting, and creative problem-solving to design bespoke solutions that bridge the gap between us and complex enterprise ecosystems. You are the "Bridge" between business requirements and technical reality.

Key Responsibilities

Integration Design & Scripting Excellence
Architect Integration Solutions: Lead the technical design of complex integrations using REST APIs and webhooks to seamlessly connect us with enterprise stacks such as ServiceNow, Salesforce, Okta, and Azure.
Advanced Automation Scripting: Utilize PowerShell and Python to automate complex IT workflows, data migrations, and system synchronizations tailored to enterprise security and compliance standards.
Technical Strategy: Design end-to-end migration paths for Enterprise customers, moving them from legacy infrastructure to a modern, our AI-first environment.
AI-Driven Workflows: Design and implement AI-driven automation logic that reduces manual overhead and optimizes operational efficiency for global IT teams.

Relationship & Project Leadership
Lead the Relationship: Serve as the primary technical point of contact, managing stakeholder expectations and translating high-level business goals into technical solution blueprints.
Project Execution: Own the full project lifecycle from a leadership perspective-ensuring on-time delivery, technical validation, and a "white-glove" customer experience.
Global Travel: Travel abroad up to 25% of the time to conduct on-site architectural workshops, lead high-stakes deployments, and build face-to-face rapport with strategic partners.

Communication
English - High proficiency: You must be able to present complex technical architectures to C-suite stakeholders with clarity, authority, and professional polish.
Solution Documentation: Produce high-quality architectural diagrams, technical implementation guides, and API mapping documentation.