לוח משרות דרושים תמיכה טכנית - מחשבים ורשתות עבודה היברידית

We're looking for an experienced and ambitious and highly motivated technical integration lead to join our integration group.

The Integration Lead is responsible for overseeing and managing the integration of systems, processes to ensure seamless operation and alignment with the customers' business objectives.

This critical role ensures that integration projects are executed efficiently and effectively, aligning technical solutions with business goals and ensuring a smooth transition for all involved parties.

On your day-to-day work, you will involve leading technical scrum team, coordinating with stakeholders, and ensuring that integration projects are completed on time, within scope, and to the highest standards of quality.

You'll be focuses on the technical and operational aspects of integration, ensuring that the different components fit together seamlessly.

Youll work closely with the customer to define the needs, collect the requirements, and manage the integration backlog.

Youll work with the project senior management and other key stakeholders to help optimize the delivery pipeline and ensure on-time delivery.

What youll do:

Team /Resource Management
Allocate and manage resources effectively, including team members, budget, and tools.
Ensure that the team has the necessary skills and knowledge to execute the integration.
Lead mentor and support a technical integration scrum team.
Assist in training and mentoring the team members
Administrate the project integration program, build a working plan by the teams capacity.
Project Planning and Strategy:
Develop a detailed project plan that outlines the scope, goals, timeline, resources, and budget for the integration.
Lead the A&D phase to collect the customers' requirements.
Define integration objectives and success criteria in collaboration with stakeholders.
Identify potential risks and develop mitigation strategies.
Monitor integration processes to proactively address issues and minimize disruptions.
Work closely with technical teams to understand system requirements, data flow, and integration points.
Ensure that technical aspects of the integration are executed according to best practices and standards.
Delivery
Maintain comprehensive documentation of integration plans, processes, release notes and outcomes.
Ensure that the integration meets quality standards and performs as expected.
Conduct testing and validation to verify that integrated systems and processes are functioning correctly.
Stakeholder Management:
Identify and engage with internal and external key stakeholders
Communicate regularly with stakeholders to provide updates, gather feedback, and address concerns.
Customer relationship
Be in direct contact with the customer stakeholders and maintain a professional Customer relationship
Be supportive and maintain the integration customers success.

Location: Holon.

Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do:
Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure.
Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail.
Master our entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features.
Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development.
Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
Provide expert guidance on product configuration to optimize performance for each customer's unique environment.

Were looking for someone to manage the technical and operational aspects of our virtual event platforms.

In the first 2-3 months, you will learn all there is to know about our Virtual Event platforms, covering configurations, various site operations, and implementation tasks. After successfully completing our training program, you will join our Technical Implementation team, where youll lead projects and manage event operations on our Virtual Events.

This is a full-time, hybrid position with flexible work hours. As we operate globally, occasional weekend, holiday, or late-hour work may be necessary to meet the demands of our operations.

The Day-to-Day:
Manage all site operation tasks, including event planning and monitoring, configuration, content upload, site mapping, and quality assurance pre, during, and post events.
Handle integration configurations to ensure seamless connectivity with other platforms and services.
Serve as the primary technical contact for customers and the delivery team on internal and external projects, ensuring optimal product utilization while demonstrating self-management and leadership.
Contribute to the continuous expansion and improvement of our knowledge transfer, documentation, and processes.
Support team members in a collaborative environment, sharing knowledge and stepping in as needed.