לוח משרות דרושים מנהל לקוחות

We are looking for a Client Partner who will be responsible for managing existing accounts with day-to-day communication, building strong relationships, and setting up growth & up-sell strategies. Additionally, the Account Manager will integrate new publishers, and work with internal and external parties to ensure that technical and performance-related issues are handled quickly and appropriately with publishers.
This position focuses on building strong relationships to increase growth accounts, up-selling, performance analysis, technical support, and optimization.
The Client Partner is expected to actively contribute to the ongoing success of our Monetization business while working in close partnership with the Sales Teams, Product Teams, and R&D Teams.
- The position requires traveling
What you'll be doing
Communicate and work closely with top Publishers worldwide to manage relationships.
Growing revenue from existing accounts and clients while acting as a consultant on all monetization matters.
Technical focal point for product integration and overall account technical aspects.
Review and optimize current integrations; analyze performance and recommend/implement improvements to meet customers monetization objectives.
Supporting the sales team in pre and post-sale stages and collaborate with internal operations and engineering teams on the implementation and management of various monetization products.

We are looking for a CS solution architect team manager.
Job Responsibilities:
Team Leadership and Development:
Lead, mentor, and empower the EMEA CS Solution Architect team, fostering collaboration and professional growth.
Create clear career development pathways for team members, focusing on skill-building and leadership readiness.
Strategic Customer Consultation:
Guide the team in delivering high-value, strategic consultations to the Professional Services and Customer Success teams.
Oversee the creation of scalable frameworks and best practices to ensure consistent delivery excellence.
Product Impact and Insights:
Partner with Product, CXE, and CS leadership to amplify the Voice of the Customer (VoC) in roadmap planning.
Facilitate the teams role as solution engineers, providing cross-module and cross-platform expertise.
Operational Excellence:
Collaborate to establish and optimize internal processes.
Monitor team KPIs and SLAs, ensuring timely and effective resolution of consultations and escalations
Cross-Functional Collaboration:
Collaborate with multiple stakeholders such as: Product Enablement, CS Operation and Product to drive data-driven decision-making,
Act as the EMEA CS Solution Architect representative in global discussions, ensuring regional needs and insights are addressed.

We are seeking a seasoned and strategic Global Director of Renewals to lead our team of Account Managers.
This role is instrumental in driving subscription renewals and uncovering upsell opportunities that contribute to the long-term success and growth of our customer base.
As a key member of our revenue leadership team, you will take full ownership of the global renewal lifecycle, ensuring our customers not only stay but expand their partnerships with us.
This position requires a results-driven leader who excels at building customer trust, collaborating cross-functionally, and fostering a culture of excellence and accountability.
Location: Giv'atayim (Hybrid - 2x a week in the office)
Responsibilities:
Manage the Account Managers team
Ownership of the subscription renewal process with existing customers.
Meet and exceed renewal ratio targets.
Identify upsell opportunities and maximize the customers' lifetime value.
Developing strong relationships with customers, connecting with key business executives and stakeholders.
Work closely with Customer support, Engineering, Product & Customer Success teams to ensure customer success.
Responding to customers requests for information about proposals and quotes.
Develop business and technical proficiency with all solutions.
Monitor customer satisfaction across service lines.

Bulls Media is seeking a talented Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and ensuring that our clients receive top-notch service. This role requires a strategic thinker who can effectively communicate with clients and internal teams, ensuring that projects are completed on time and within budget. With a focus on achieving client satisfaction and driving business growth. This position will play a key role in the success of our media campaigns. Responsibilities:
* Exploring new opportunities and hunting for new partners in different regions.
* Manage a portfolio of client accounts, acting as the primary point of contact for all inquiries and communications.
* Develop and nurture long-lasting relationships with clients to enhance client satisfaction and retention.
* Collaborate with internal teams to ensure timely delivery of all projects and services.
* Analyze account performance and provide clients with actionable insights and recommendations for improvement.
* Prepare and present reports and presentations to clients and internal teams showcasing campaign performance and future strategies.
* Identify potential upsell opportunities and contribute to the growth of the client accounts.
* Resolve any issues or concerns raised by clients in a timely and professional manner.