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abra is seeking an experienced and creative Systems Analyst to join the Digital Infrastructure Systems Analysis team within a leading bank. This role involves working in an advanced technological environment, leading complex end-to-end specification processes, and translating business requirements into precise functional and technical architecture. This is a unique opportunity to influence the organization’s most critical systems, leveraging cloud technologies, Microservices architecture, and advanced AI-driven solutions.AI-driven solutions.

As the Director of Project Management, you will be responsible for leading, mentoring, and scaling a high-performing team of Project Managers dedicated to delivering complex Salesforce solutions for our global clients. You will oversee the strategic execution of the Professional Services portfolio, ensuring that all projects meet rigorous technical and business requirements while maintaining high profitability and client satisfaction (CSAT).

In this role, you act as the bridge between executive leadership and tactical execution, evolving our delivery methodologies and serving as a senior advisor for our most strategic client engagements.



Key Responsibilities

People Leadership: Lead and develop a team of Project Managers. Drive professional growth through coaching, performance management, and the enhancement of client-facing consulting skills.
Delivery Governance: Define and standardize project management methodologies (Agile, Waterfall, Hybrid) across the Salesforce practice to ensure consistent, high-quality delivery.
Portfolio Oversight: Monitor the health of the entire project portfolio. Act as the primary Escalation Point for clients to resolve complex delivery challenges and scope disputes.
Commercial & Profitability Control: Partner with the PMs to manage project margins, resource utilization, and SOW compliance. Ensure "Scope Creep" is identified and captured through formal Change Requests.
Resource & Capacity Planning: Strategically allocate Project Managers to client accounts based on expertise and workload, ensuring optimal team utilization and project success.
Strategic Stakeholder Management: Foster long-term relationships with C-level stakeholders at client organizations, ensuring our Salesforce implementations align with their long-term business roadmap.
Process Innovation: Continuously improve the delivery lifecycle by implementing advanced PPM tools (Jira, Smartsheet, etc.) and automation to increase team efficiency.
Executive Reporting: Provide the leadership team with high-level visibility into portfolio performance, revenue forecasts, and potential delivery risks.

looking for a Salesforce System Analyst to join our growing Professional Services Team and to play a key role in designing solutions and translating complex business needs into efficient processes and technical plans. You will lead projects from scratch, manage all project documentation, and work closely with clients to resolve complex issues in a fast-paced environment.

Summary of Key Responsibilities

Understand customers needs, current workflows, and design implementation plan to address those needs.
Configure Salesforce platform in client environment as per Statement of Work and implementation plan.
Communicate the client's needs for the new implementation.
Work with client Success teams to successfully transition the account from the implementation period to the launch, training, post-launch, and adoption period.
Lead, define, and prioritize business functional requirements.
Set and manage deadlines with clients and internal team: assign responsibilities, monitor the progress of projects, create weekly client status reports, an

seeking a skilled Salesforce Solution Architect to join our team. As a Salesforce Solution Architect, you will design and implement Salesforce solutions for our clients. You will collaborate with various stakeholders to understand business requirements and translate them into scalable and efficient Salesforce solutions. The ideal candidate will have a solid technical background in Salesforce, with demonstrated expertise in architecture design and implementation. We want to hear from you if you are passionate about Salesforce and enjoy working in a dynamic and challenging environment.

Responsibilities:

Designed and implemented Salesforce solutions for clients, ensuring scalability, efficiency, and best practices
Collaborate with stakeholders to understand business requirements and translate them into technical solutions
Lead and participate in project planning and estimation activities
Provide guidance and mentorship to development teams on Salesforce best practices and design patterns
Collaborate with cross-functional teams to integrate Salesforce solutions with other systems
Identify and resolve technical issues and challenges, driving continuous improvement and optimizing Salesforce solutions
Stay up-to-date with Salesforce platform updates, new features, and industry trends to provide innovative and effective solutions

looking for a Salesforce Consultant to join our elite team of experts. In this role, you will act as a trusted advisor, leading complex digital transformation journeys for our clients. You will be responsible for translating intricate business challenges into scalable technical solutions, ensuring architectural integrity, and driving excellence throughout the project lifecycle.



Summary of Key Responsibilities

Analyze customer business requirements and define future needs based on Salesforce best practices
Configure the Salesforce application based on the customer requirements
Implementation and support activities for projects
Allocate tasks including project timelines
Deliver projects, using the most appropriate Salesforce tools and techniques
Apply best practices to build the Salesforce applications
Work with internal and external interfaces
Implement business functionality
Research Salesforce capabilities as needed to suit business requirements
Perform Quality Assurance of customer projects

looking for a skilled Salesforce Business Analyst to join our professional services team. In this pivotal role, you will serve as the strategic bridge between complex business challenges and innovative technical solutions. You will be responsible for deconstructing customer requirements, streamlined processes, and ensuring that every Salesforce implementation delivers maximum value and scales with our clients' growth.



Summary of Key Responsibilities

Analyze customer business requirements and define future needs based on Salesforce best practices
Configure the Salesforce application based on the customer's requirements
Implementation and support activities for projects
Allocate tasks including project timelines
Deliver projects, using the most appropriate Salesforce tools and techniques
Apply best practices to build the Salesforce applications
Work with internal and external interfaces
Implement business functionality
Research Salesforce capabilities as needed to suit business requirements
Perform Quality Assurance of customer projects

We are looking for a hands-on Business Applications Engineer to own and scale our revenue-critical GTM systems. This role is responsible for administering, optimizing, and continuously improving the GTM tech stack to ensure strong system performance, scalable automation, and high data integrity across the revenue organization.
The role requires strong ownership and independent execution, close collaboration with Revenue Operations leadership, and a proactive approach to system architecture, automation, and integrations, with the goal of reducing reliance on external agencies.
This position reports to the Director of Revenue Operations.
Own the companys GTM technology stack with Salesforce as the primary CRM.
Manage day-to-day Salesforce administration, including objects, fields, flows, automations, validation rules, layouts, permissions, and security.
Design and implement scalable system solutions that support Sales, Channels, Marketing, and Customer Success.
Own data strategy, hygiene, governance, and lifecycle management across all GTM systems.
Ensure data accuracy, completeness, consistency, and reliable data flows between integrated platforms.
Manage integrations, monitor sync health, and troubleshoot system and data issues independently.
Maintain clear and up-to-date documentation for systems, automations, and processes.
Own operational management of GTM tools, including CRM, sales engagement, workflow automation, and customer success platforms.
Lead operational onboarding of new tools and manage vendor relationships, support tickets, and upgrades.
Translate business requirements into actionable, scalable technical solutions.
Build and maintain Salesforce reports and dashboards to support operational and strategic decision-making.

Own end-to-end lifecycle CRM campaigns across all channels (email, in-app, push, etc.) - from ideation and journey design to execution, optimization, and reporting.
Monitor and optimize lifecycle performance continuously to drive engagement, increase retention, reduce churn, and support monthly revenue and business goals.
Analyze daily and campaign-level performance against key business KPIs, evaluate impact and value, and translate insights into clear optimization actions and execute accordingly.
Plan and execute lifecycle strategies that increase lifetime value, covering key touchpoints across the user journey, evolving audience behavior & targeting techniques, new product releases, personalization automation, and campaign priorities.
Lead experimentation and A/B testing by forming data-driven hypotheses, executing tests, analyzing incremental uplift, and sharing actionable insights across audience segments.
Own CRM operational excellence, including routine QA, safety checks, troubleshooting, and ensuring campaigns and tests run smoothly across all tools and channels.
Improve engagement and conversion metrics (open rates, CTR, conversion, revenue) while scaling send volume and maintaining incremental KPI impact.
Maintain best practices in deliverability, including domain health monitoring, list hygiene, authentication protocols, and overall campaign success metrics.
Collaborate cross-functionally with writers, designers, BI, Product, and other stakeholders to deliver high-quality, on-brand, and effective CRM communications.
Exhibit exceptional attention to detail, ensuring accuracy across copy, design, technical setup, targeting logic, and overall user experience.

We are looking for a junior Information System Analyst to join our excellent IS team. The Information System Analyst will assist users on their day-to-day tasks and provide solutions for Product Support, Sales, Marketing, operations and other departments. You will implement new features and capabilities on the Salesforce platform and its integrated tools, supporting end users, and addressing integration and process challenges to ensure efficient and effective business operations.
RESPONSIBILITIES:
Manage user accounts, roles/profiles, and permissions for supported applications. Troubleshoot automations and triggers
Create new fields, validation rules, flows, troubleshoot Integration errors, assist users in creating reports
Support users on their day-to-day tasks including troubleshooting, data fixes and cleanups, reports, dashboards
Implement configuration changes and system enhancements based on business requirements while following established development standards and best practices (e.g., creating/updating custom fields, Flows, email notifications, reports, and dashboards)
Develop meaningful relationships with key stakeholders within the Company (Sales, Customer Success, Marketing, Support).

Order Management Team Lead - JD
The Order Management team handles the Order-to-Invoice processes, including reviewing submitted orders, processing them in ERP and CRM systems, activating licenses and invoicing.
As the Order Management Team Lead, you will be responsible for leading the team while remaining hands-on in providing high-quality support to both internal and external customers. You will own the end-to-end Order-to-Invoice flow, ensure operational excellence, and act as a key cross-functional partner across the organization.
Responsibilities:
Lead, manage, and develop the Order Management team, including onboarding, mentoring, and performance management
Own and oversee the full Order cycle, ensuring accuracy, efficiency, and compliance
Support the sales and customer success teams in all aspects of deal flow, from deal submission through finance approval, invoicing, and licensing
Serve as the escalation point for complex or high-impact customer and sales issues
Prioritize team workload and ensure smooth execution, especially during high-pressure end-of-quarter periods
Act as the main interface between Order Management and supporting functions: Finance, Sales & SalesOps, Legal, Customer Success and Operations
Ensure adherence to company policies, SOX compliance, and Revenue Recognition regulations
Drive process improvements, documentation, and best practices to increase scalability and efficiency
Maintain strong relationships with customers, partners, and internal stakeholders.

as a revenue operations manager, you'll be at the heart of aligning our gtm teams by managing processes, operations, and analytics. you'll turn complex datasets into actionable growth strategies, own the integrity of our revenue funnel, streamline workflows through automation, and deliver insights that guide our next steps. your goal is to ensure data clarity and operational efficiency across the entire customer journey-from initial lead to long-term retention.
maintain a "single source of truth" by managing database hygiene, lead routing, and the end-to-end lead-to-cash process
administer the tech stack and design scalable integrations between the CRM and third-party tools like gong and zoominfo/clay, ensuring minimal data friction
identify bottlenecks in the sales funnel through data analysis and implement automated workflows to boost team efficiency
build and maintain dashboards to track north star metrics, providing proactive insights to leadership and gtm teams
deliver weekly reports on pipeline health, sales velocity, and churn trends
drive team adoption of tools, processes, and integrations through data -backed training sessions and documentation
we're a newly acquired part of the company, on a mission to redefine how software is built. our ai-powered platform enables anyone to create custom software applications using natural language-no coding required. operating like a startup within the company, we're fast, collaborative, and focused on solving complex problems with simple, powerful solutions.
we exist to empower creators, solo founders, startups, entrepreneurs, and side hustlers to bring their ideas to life. whether you're launching a product, validating a concept, or exploring a new idea, we are here to help you build it.
we're growing rapidly, the potential is immense, and with your expertise, we can drive user-driven growth to new heights.