לוח משרות דרושים Help Desk - מחשבים ורשתות

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We are looking for a Field Service Engineer to join our Service team in Beer-Sheva, Israel.

Service engineers are required to diagnose, repair, and maintain our robotic system while collaborating with other teams (SOC, system integration, Tier 3, and more) to improve our systems robustness and reliability. Responsibilities range from onsite servicing for robots and stations to developing support methodologies, reporting, and tools.



What youll do



 Maintenance, repair, and installation of our robotics hardware environment.

Technical training and mentoring of new support technicians.

Defining and writing procedures for maintenance, recovery, and deployment of robots and stations.

We are looking for a proactive IT Support Specialist to join us 3 days a week and be the "go-to" person for all things technical in our Tel Aviv office. This is a flexible position where you can organize your hours around your studies or other commitments, as long as office needs are met.

You will handle everything from onboarding new employees with the right gear to managing licenses and keeping our daily operations running smoothly. You will work closely with our HR and Operations teams to ensure every "Balancer" has the tools they need to succeed from day one.

Responsibilities
What You'll Do

Onboarding & Offboarding: Own the technical side of the employee lifecycle. Prepare laptops (Mac/PC), set up accounts (Google Workspace, Slack, etc.), and ensure new hires have a "plug-and-play" experience on their first day.
Hardware & Infrastructure: Manage our physical IT inventory. This includes purchasing and setting up laptops, monitors, cables, adapters, and ensuring our meeting rooms are always client-ready.
Help Desk Support: Serve as the first address for troubleshooting hardware and software issues for our team in Tel Aviv (and occasionally remote).
SaaS & License Management: Oversee our software stack. You will assign licenses, track usage, and revoke access for offboarded employees to keep our budget efficient.
Basic Security Hygiene: Help us keep our environment safe. You will ensure all company laptops have the latest updates and antivirus software installed, and manage basic access permissions to ensure the right people have access to the right tools.

The ideal candidate will be responsible for maintaining and optimizing key technologies, including Okta, Jamf, Intune, Jira, Google Workspace, and Slack.

Key Responsibilities:

Manage and maintain Okta for identity and access management.
Oversee administration of Jamf for managing Apple devices.
Administer Intune for mobile device management and security of our Windows devices.
Administer and support Google Workspace applications and services.
Manage Slack for team communication and collaboration.
Monitor system performance and troubleshoot issues as they arise.
Implement and maintain security protocols to protect company data.
Provide technical support to staff and resolve IT-related issues.
Collaborate with other departments to understand and meet their IT needs.
Maintain documentation of IT processes and systems.

we are a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, our company uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, our company delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, our company ensures end-to-end, cost-effective cloud infrastructure protection. At our company, youll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
our company Security is seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.
Responsibilities
Serve as the primary point of contact for employees seeking IT support through the ticketing system, email, or in-person assistance.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure, including video conferencing systems, printers, and networking equipment.

we are looking for a Junior Mainframe z/OS Technical Specialist.
Your role and responsibilities:
An experienced z/OS specialist to join a professional team in a Mainframe (MF) environment. Responsible for maintenance, operation, and management of Mainframe systems in a z/OS environment, working with critical system infrastructures for the organization, handling issues, improving performance, and supporting development and operations teams. The role includes ongoing maintenance, system stabilization, leading upgrades, and implementing operational standardization.
Assist in operating and maintaining z/OS systems in an enterprise production environment
Work with experienced teams to perform routine tasks
Participate in monitoring processes, activities, IPLs, handling basic issues, and learning work procedures
Implement operational standards and improve processes
Collaborate with internal interfaces and provide infrastructure support to development teams
Supporting the operation of Mainframe systems
Working on enterprise computing platforms critical for large-scale data processing and business processes
Assisting in troubleshooting and performing maintenance tasks
Collaborating with system, operations, and development team
Learning and deepening knowledge in Mainframe technologies with the goal of participating in and leading upgrade, standardization, and modernization projects