The Senior Technical Quality Program manager will provide leadership and management for the quality function and sustain the quality philosophy for the organization. Establish, maintain, and optimize an effective quality management system. Build and implement a quality plan to achieve the levels of product quality at scale , in alignment with product requirements, customer expectations and related partners. Enhance and improve products by working towards problem-solving tools, prevention methods, quality-at-the-source, and continual improvement techniques. Management Representative for Product Quality.
What Youll Be Doing:
Lead quality scale up programs across the product lifecycle-from production ramp to mass production-with a focus on robust manufacturability and zero-defect delivery.
Own and drive closure of all quality aspects related to manufacturing and customer-facing issues, ensuring high product reliability and customer satisfaction.
Drive detailed root cause analysis and corrective actions (8D, CAPA) for field failures, customer complaints, yield issues, and in-line test escapes.
Manage and track quality-related action items to ensure timely execution, cross-functional accountability, and detailed closure.
Act as the focal point for issue resolution across engineering, operations, supplier quality, and customer teams.
Implement and track quality controls throughout the production process, final test evaluations, and outgoing quality indicators to support continuous improvement.
Align global cross-functional teams (hardware, software, manufacturing, product engineering, procurement) to ensure smooth product quality scale-up.
Create and monitor quality metrics via dashboards, issue summaries, and recovery plans with leadership and key collaborators.
Requirements: What We Need to See:
Bachelor of Science or equivalent experience in electrical, chemical, or material science; other technical degrees will be considered.
8+ years preferred in leadership and manufacturing.
Strong program management background with hands-on experience in product quality, manufacturing, or reliability engineering.
Proven capability in leading cross-functional teams and resolving issues across various fields.
Proficiency in quality methodologies (8D, FMEA, SPC, DOE) and familiarity with quality systems.
Self-starter with strong ownership, prioritization, and problem-solving skills.
Excellent communication, leadership, and collaborator management capabilities.
Ways to Stand Out from the Crowd:
Experience in hardware design, manufacturing, and sustaining quality.
Experience in data center, optical device manufacturing and design.
Strong problem-solving skills and analytical ability, processes oriented.
Ability to lead multi-functional teams and initiatives.
Personal skills: Great teammate and strong problem-solving skills, independent, accountable, adaptive to changes in a fast-paced environment, ability to drive people and tasks, leadership qualities, excellent interpersonal skills.
This position is open to all candidates.