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Were looking for a Senior SRE to join our Infrastructure team in Tel Aviv. If you love digging deep into distributed systems, optimizing production environments, and building the automation that keeps everything running smoothly at scale, wed love to talk.

Responsibilities:

Own the reliability, availability, and performance of our production environment.

Lead high quality effort and long term solutions that will improve stability and resiliency of our production environments.

Work closely with dev teams to review architecture, influence system design, and ensure services are built to be observable and scalable.

Handle capacity planning, system tuning, and infrastructure cost/performance optimization.

Maintain and improve our GitOps-driven deployment pipelines.

We are looking for a Senior Cloud Engineer to join our Infrastructure team in Tel Aviv. In this role, you will be a key contributor to our AWS CDK projects, taking end-to-end ownership of high-impact infrastructure shifts like our migration to EKS. This is a hands-on position where youll balance long-term architectural projects with day-to-day support for our R&D teams, ensuring our cloud environment remains scalable, secure, and developer-friendly.

Responsibilities:

As a Senior Cloud Engineer, you will be the backbone of our infrastructure, ensuring that our cloud environment is scalable, secure, and developer-friendly. You will:

Serve as a core contributor to our central AWS CDK (TypeScript) project, ensuring every cloud resource-from S3 buckets to complex networking rules-is defined as code.

Act as a consultant for R&D and platform teams, helping microservice owners deploy new services and spin up sandbox environments while maintaining security standards.

Take end-to-end ownership of high-impact infrastructure shifts, including playing a key role in the transition from ECS Fargate to EKS.

Manage the lifecycle and maintenance of critical infrastructure components, such as security/observability agents and hosted open-source solutions.

Collaborate with our Boston-based teams on shared global projects to ensure architectural alignment and cross-region infrastructure support.

Balance long-term project work with active participation in internal help channels, troubleshooting real-time issues and resolving conflicts in central tools.

This position is a unique hybrid of a hands-on technical developer & leader with a highly analytical developer focused product manager.

Key Responsibilities:

~50% hands on development

Work together with your manager, other engineering managers, service owners and champions from various teams to understand their pains and prioritize the teams tasks accordingly.

Lead a team of engineers with a computer science background, keep their vision focused and aligned with management, teach them how to lead projects effectively, collect feedback and give good service to the engineers of the company.

Build decentralized ecosystems that are very easy to contribute to with vibe coding (Backstage, CLI tools, Microservice templates, Self Service, HELM Charts values, etc).

Drive high-impact, multi-team technical initiatives from ideation to delivery by establishing clear technical standards, defining trackable compliance metrics while securing the buy-in of other engineering leaders.

Lead Kubernetes (K8s) initiatives.

Manage research of cutting edge cloud native technologies.

We are looking for an experienced, passionate Backend Engineer to join our growing TLV R&D location. You'll be joining the backend group to help us expand our backend system and add new features to the company's core product.
As a Backend Engineer, you'll play a crucial role in driving the backend architecture and technical strategies that underpin our success. This is a great Opportunity to make a significant impact by driving the technical direction of a high-growth company.

Responsibilities
Build backend system from the ground up.
Design and collaborate with the engineering team to build architecture and system design for new products.
Build internal products and integrate with external APIs.
Play a role in building, expanding, testing and releasing of a product helping thousands happy customers.
Leverage AI coding assistants to boost productivity, while maintaining strict code quality, security, and critical review standards.

Due to our increased growth, we're now looking for a Trust and safety Associate to join our Operations Team in Tel Aviv. We are seeking a highly skilled and experienced Representative to join our team.
In this role, you will primarily focus on handling escalations from couriers and investigating unusual incidents. You'll be responsible for resolving complex issues, guiding our partners, and ensuring that high-quality service is maintained throughout the escalation process. Youll be acting as a key factor in maintaining a high level of standard and satisfaction amongst Couriers who partner with us and of course - Helping optimize the workflow between all parties. In our Trust and Safety Team life moves fast and there is no typical day, so to be successful in this role you will need to be self-motivated, confident, and creative, possess leadership characteristics, and have excellent relationship-building skills.
What youll be doing:
Making sure Courier Partners meet our level of standard and Performance.
Acting as an escalation point for any queries or issues.
Support the Operations Team on off-boarding/courier agreement terminations.
Co-work with our Support team to maintain a high level of service at all times.
Interact with 3rd parties regarding Couriers performance (Customers, citizens, etc;)
Work Schedule:
Sunday: Evening shift only - 16:00-23:00
Monday-Thursday: Two shift options - 16:00-23:00 / 15:00-22:00
Friday & Saturday:
Morning: 09:00-16:00
Evening: 16:00-23:00
Minimum availability requirement: 4 shifts per week, including at least 2 shifts during Friday and Saturday.

Required Support Quality Manager (Maternity Leave Replacement)
What youll be doing
As a Support Quality Manager (maternity leave replacement) - Customer Support, you will lead and develop the Customer Support Quality function across your assigned markets. This role focuses exclusively on service quality and customer experience, ensuring that our support agents consistently deliver accurate, empathetic, and policy-aligned service across all customer interactions.
You will oversee quality audits of customer support cases, drive structured feedback loops, improve grading consistency, and partner with operations and training to elevate agent performance and CSAT outcomes.
This is not a product or software testing role, it is an operational quality leadership position within Customer Support.
Day-to-day in this role youll:
Lead and develop the local Customer Support Quality team, owning audit coverage, grading accuracy, and coaching impact.
Oversee ticket and interaction audits to ensure adherence to service standards, tone of voice, and resolution accuracy.
Monitor CSAT trends and support KPIs, identifying quality gaps and driving targeted improvement plans.
Ensure calibration consistency across markets and maintain alignment with global Support Quality frameworks.
Run RCA processes for low-CSAT cases and implement structured quality improvement initiatives.
Partner closely with Support Operations, Training, and Content to translate quality insights into agent development actions.

We are looking for a PPC Campaign Manager to join our team.

The Campaign Manager will be responsible for the day-to-day analysis and optimization of the campaign to increase the effectiveness and profit of online advertising campaigns via multiple digital media platforms. The candidate will be handling some of Israel's economy's largest clients.

We're looking for a highly motivated and detail-oriented Junior Media Planner to join our growing team.
This is an excellent opportunity for someone passionate about digital media to gain hands-on experience in a fast-paced and dynamic environment, working with some of the largest clients in the Israeli market.
You will play a crucial role in the planning and execution of digital media campaigns.

What You'll Do
Manage and plan digital media campaigns.
Work with leading clients in the Israeli economy.
Utilize a variety of digital media platforms.
Gain valuable experience and grow within the company in a promising field.