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We are looking for a Delivery Manager to join our growing Delivery team, taking responsibility for delivering our product from installation through to operational systems in secure environments. This is a highly technical role with managerial responsibilities, where you will be actively involved in hands-on product installations, from the server to software, and lead the entire delivery process. This includes preparing supporting documentation, coordinating with the client to ensure site readiness, and leading pre-installation planning. The role also requires working with server rooms, virtual environments, and practical experience in configuring and troubleshooting network and communication systems.

The role includes international exposure and project management across global markets (e.g., Singapore), with approximately 40% travel expected.



What Youll Do

Lead and manage the product delivery process - installations, configurations, testing, and ongoing maintenance.
Perform hands-on installations of the product, from the server to software systems.
Oversee installations in the field and provide technical support as needed.
Prepare and deliver systems according to customer-specific documentation sets and checklists.
Collaborate with R&D to ensure smooth integration and product delivery.
Contribute to defining processes and maintaining system stability in secure environments.
Monitor the progress of projects and ensure timely delivery.
Manage post-delivery support activities, including troubleshooting and issue resolution after the system is operational.
Ensure ongoing customer satisfaction by providing continuous support and serving as a point of contact post-implementation.
Coordinate delivery projects across international markets, requiring awareness of cross-cultural collaboration and global work practices.
Utilize project management tools (e.g.,ClickUp JIRA, Trello, Asana) to track delivery status and maintain clear communication with all stakeholders.
Maintain organized documentation of system versions, configurations, and part numbers (P/Ns) for all customer deliveries, ensuring accurate traceability and release records.

We are looking for an to join our team and support our day-to-day operational activities across procurement, warehouse, inventory, logistics, and R&D lab needs.

This is a hands-on role in a fast-paced hardware startup environment, with a mix of warehouse management, supplier follow-up, procurement support, international logistics, and inventory control.



What Youll Do

Manage the full procurement process, from order placement to delivery, covering both internal company needs and components, equipment, and materials required for customer-delivered products and systems
Conduct supplier evaluations and price comparisons, and prioritize procurement based on customer project timelines, product requirements, and internal company needs
Ensure availability of critical components and coordinate payments and approvals
Streamline procurement and logistics processes to reduce lead times
Manage warehouse and lab inventory, including components, electronic boards, and equipment, ensuring accurate ERP tracking
Build and maintain structured processes for order intake, tracking, and usage planning
Maintain and update BOMs (Bill of Materials) for all company products
Manage relationships with suppliers, manufacturers, and subcontractors (domestic and international)
Monitor production schedules, shipment timelines, and delivery performance
Supervise import/export logistics, including customs and shipping follow-up
Support the R&D lab with component and equipment management

We are looking for a Project Manager to join our team and take full ownership of customer-facing projects - from sale to delivery.

This role sits at the intersection of Sales, Delivery, R&D and Operations, ensuring that every customer project is delivered on time, within scope, and with full alignment across teams.

This is a role with real ownership, visibility, and impact on the companys success.

Requirements
What Youll Do

Own end-to-end project management for customer deliveries - each sale is treated as a standalone project
Be fully aware of customer delivery timelines and milestones, and ensure alignment with internal teams
Work closely with Sales and Delivery to deeply understand what was sold to the customer, including product configuration and scope
Coordinate with R&D to understand the current status of relevant development efforts and translate them into operational and delivery requirements
Bridge gaps between R&D, Operations, and Delivery to ensure feasibility and timeline accuracy
Build and manage detailed project plans (Gantt charts) for each project and continuously track progress
Identify risks, gaps, and dependencies early and proactively drive solutions
Gain deep familiarity with all product BOMs, required components, and operational needs
Monitor timelines, follow up on execution, and ensure on-time delivery to customers
Collaborate closely with R&D, Operations, Sales, and Delivery teams

We are looking for a Lead DevOps Engineer to join our team as our first dedicated infrastructure hire. You will play a foundational role in architecting and scaling the engine that powers our cloud services and on-premise hardware deployments.

This is a position with real ownership. You aren't just managing servers; you are designing the delivery, monitoring, and security standards for a product that must thrive in both high-scale cloud environments and strictly disconnected, air-gapped networks.

Requirements
What Youll Do

Build the Foundation: Architect and maintain our core cloud infrastructure (IaC) and CI/CD pipelines, ensuring a seamless path from code to production.
Universal Observability: Design and deploy a "conservative" yet powerful logging, monitoring, and alerting stack (e.g., Prometheus, Grafana, Loki) that works similarly in the cloud and in disconnected on-prem environments.
Infrastructure as Code: Develop portable Pulumi
On-Prem & Air-Gapped Strategy: Create the systems and tooling required to package, deploy, and update our software on customer environments with zero internet access.
Customer Infrastructure: Lead the deployment of cloud-based gateways and managed services for our enterprise clients, ensuring high availability and robust security.
Security & Encryption: Implement and manage critical security infrastructure, including mTLS, CA-signed certificate management, and hardened Linux service configurations.
Collaborate with R&D: Work closely with our networking and hardware engineers to bridge the gap between low-level connectivity and scalable cloud architecture.

we are looking for a data -driven, analytical, and strategic Head of Revenue Growth & Marketing to lead our growth engine and turn marketing into a powerful driver of revenue. In this role, youll own the full marketing-to-revenue funnel from user acquisition and trial performance through activation, conversion, and ultimately ARR growth. This is fundamentally a revenue-generating marketing leadership role. It's about selling through marketing, not building or managing a traditional outbound sales organization. You won't need to rebuild the wheel - you will inherit an exceptionally capable execution team. You must deeply understand brand dynamics and how PLG and brand performance/positioning work together to drive sustainable growth. Your mission is to provide the strategic vision, positioning excellence, performance rigor, and PLG funnel mastery needed to scale top-of-funnel reach, drive ARR growth, and optimize conversion rates from free trial to paid account.
What Youll Own 1. Strategic Leadership & Growth Vision
* Define and execute the overarching GTM (Go-To-Market) strategy for user acquisition, freemium-to-paid conversion, and customer expansion.
* Own key performance indicators (KPIs) across CAC, LTV, Payback Period, Trial-to-Paid Conversion%, Activation Rate, and Net Revenue Retention (NRR).
* Audience & Market Research: Conduct deep-dive benchmarking, competitor analysis, and audience research (SMBs, freelancers, accountants) to identify untapped growth channels and positioning gaps.
* GTM & Product Alignment: Partner with Product, Studio and Analytics teams to align initiatives with key feature launches and ensure frictionless user onboarding and trial journeys.
* Brand Awareness & Budgeting: Partner with the Brand Manager to define the overarching brand awareness strategy. Provide strategic guidance on the allocation of awareness budgets, ensuring spend is optimized for long-term brand power and aligns with broader business growth objectives.
* Media & Channel Strategy: Partner with the Brand Manager to architect an integrated media distribution mix across OOH, digital, TV/CTV, podcasts, and sponsorships, strategically directing budget allocation to maximize market penetration, brand consideration, and acquisition momentum.
2. Performance Marketing & Acquisition Oversight
* Direct and refine our performance marketing initiatives across paid search, social, organic/ SEO, GEO, referral, and strategic partnership channels.
* Allocate marketing budgets with extreme data discipline, prioritizing high-intent SMB/solopreneur channels with optimal CAC:LTV efficiency.
* Experiment with new growth channels ( Affiliate networks, platform integrations, financial ecosystem partners).
3. Funnel Optimization & Trial Conversion (PLG)
* Oversee the end-to-end user trial experience, optimizing conversion rates at every stage of the funnel.
* Work to refine in-app triggers, automated email/SMS lifecycles, and push notifications that drive product adoption.
* Implement automated, marketing-led conversion strategies and product-led growth motions for high-intent SMB leads entering via free trials.
4. Team Enablement & Mentorship
* Lead, mentor, and empower a high-performing team of performance marketers, and acquisition specialists.
* Foster a fast-paced, hypothesis-driven testing culture built on continuous experimentation and data transparency.

We're hiring a senior AI Engineer to join our AI team building our autonomous AI agent and helping extend AI capabilities across the company.

What You'll Do

Design and ship our agent systems end-to-end - perception, reasoning, memory, retrieval, and the loops that connect them. Production agents, not prototypes.
Optimize multimodal inference for real-time operation at the edge - model choice, quantization, and batching to hit our latency and concurrency budgets.
Design embedding pipelines, vector storage, and hybrid retrieval that power the agent's search, behavioral analytics, and rule generation.
Architect how multiple edge units coordinate at scale - sharing context, correlating activity, and behaving as one coherent system for our largest deployments.
Build the agent's air-gapped lifecycle - updating, learning, and evolving entirely inside customer private networks with no cloud connectivity.
Run focused research on new open-source models and inference frameworks, and bring back insights and prototypes that inform our roadmap.
Plus occasional cross-company AI projects across the rest of the company.