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we are seeking an experienced and highly motivated Support Engineer to join our dynamic Support team. As a Support Engineer, you will play a critical role in ensuring the success of our customers by providing technical support and delivering solutions to issues raised by customers. You will work closely with our customers, as well as collaborate with cross-functional teams to enhance the overall customer experience.

Responsibilities:

Customer Support:

Provide high-quality technical support to customers via various channels (email, chat, phone).
Troubleshoot and resolve issues promptly and effectively.
Collaborate with customers to understand their needs and provide tailored solutions.
Technical Expertise:

Develop and maintain in-depth knowledge of Cycode to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices.
Problem Resolution:

Analyze and diagnose technical issues reported by customers and provide timely resolutions.
Escalate issues to the development team when necessary, providing detailed information for efficient problem resolution.
Document troubleshooting steps and solutions for internal and external knowledge bases.
Customer Advocacy:

Advocate for customer needs and collaborate with internal teams to address and prioritize product bugs and product improvements.
Continuous Improvement:

Contribute to the development of documentation to streamline support processes.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
In this role, you will be part of a team developing Application-specific integrated circuits (ASICs) used to accelerate networking in data centers. You will have dynamic, multi-faceted responsibilities in areas such as project definition, design, and implementation. You will participate in the design, architecture, documentation, and implementation of the next generation of data center accelerators.
You will also be responsible for performance analysis for a networking stack.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customes, Cloud customers and the billions of people who use our companyservices around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Lead an ASIC subsystem.
Understand how it interacts with software and other ASIC subsystems to implement groundbreaking data center networks.
Define high-performance hardware/software interfaces. Write micro architecture and design specifications.
Define efficient micro-architecture and block partitioning/interfaces and flows.
Implement designs in SystemVerilog.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
As a Senior Design Verification Engineer, you will work as a part of a Research and Development team. You will build verification components, constrained-random testing, system testing, and drive verification closure.
In this role, you will verify digital designs. You will collaborate closely with design and verification engineers on projects and perform direct verification. You will build efficient and effective constrained-random verification environments that exercise designs through their corner-cases and expose all types of bugs. You will manage the full life-cycle of verification, which can range from verification planning, test execution, to collecting and closing coverage.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of our company platforms, we make our company's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
Plan the verification of digital design blocks by fully understanding the design specification and interacting with design engineers to identify important verification scenarios.
Create and enhance constrained-random verification environments using SystemVerilog and Universal Verification Methodology (UVM) or formally verify designs with SystemVerilog Assertions (SVA) and industry leading formal tools.
Identify and write all types of coverage measures for corner-cases.
Debug tests with design engineers to deliver functionally correct design blocks.
Close coverage measures to identify verification holes and to show progress towards tape-out.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customers, Cloud customers and the billions of people who use our company services around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Plan the formal verification strategy and create the properties and constraints for digital design blocks.
Utilize formal property verification tools combined with formal verification closure techniques to verify properties.
Resolve difficult to verify properties, and contribute improvements to methodologies to enhance formal verification results.
Architect and implement reusable formal verification components.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customers, Cloud customers and the billions of people who use our company services around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Build C/C++ firmware running on embedded processors with limited memory footprints on the SoCs.
Develop tools to update and debug the firmware, enable emulation, chip bringup, and hardware debugging.
Play key roles in emulation, chip bring up, and SoC deployment, and contribute to all layers of the data center software stack to deploy SoCs to production.
Create code generators to generate C++ code based on hardware specifications.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
The Core team builds the technical foundation behind our companys flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at our company. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across our companys products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.
Responsibilities
Write product or system development code.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.
Responsibilities
Support existing Green Light core capabilities, codebase, models, pipelines and algorithms and improve accuracy, coverage.
Develop the next generation of traffic optimization solution for Climate.
Work closely with our customers (cities), partners (Geo) and other stakeholders to improve Green Light system, make sure it is widely in use globally and contributes to mitigation climate change.
Research and suggest the team next breakthrough to create even more impact and more areas.
Contribute to our academic publications.

As a Software Engineering Intern, you will work on a specific project critical to our companys needs. we are working to advance the state of computing and build the next generation of intelligent systems for all our company products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms, or pioneering AI systems, our teams strive to continuously progress science, advance society, and improve the lives of people.
As a key member of a versatile team, you will work on a specific project critical to our companys needs. We need our engineers to be versatile, and enthusiastic in addressing new problems as we continue to push technology forward. You will design, test, deploy, and maintain software solutions as you grow and evolve during your internship.
we are an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At our company, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From our company Ads to Chrome, Android to YouTube, social to local, our company engineers are changing the world one technological achievement after another.
Responsibilities
Create and support a productive and innovative team including working with peers, managers, and teams.
Develop scripts to automate routine tasks.
Analyze information and evaluate results to choose the best solution to effectively solve problems.
Apply knowledge gained in computer science courses to real world problems.
Comply with all company health and safety policies, procedures, and legal requirements.

our company's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to our companys needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
In our company Search, we're reimagining what it means to search for information any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
Responsibilities
Write product or system development code.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

The Engineering team is looking for a Senior Integration Engineer to join our Edge Infrastructure Group. In this role, you will be part of a team responsible for designing and implementing the container platform for enterprises and telecommunication companies and contributing to industry-leading technologies in the Kubernetes ecosystem. As a part of a geographically distributed team, you will collaborate with multiple engineering teams and open source communities around the globe. To be successful in this role, you'll need to have motivation, curiosity, passion for problem-solving, and experience with Linux technologies and open source.
What You Will Do
Play an active role applying Kubernetes and OpenShift to customer use cases
Develop and integrate changes in multiple projects using open source methodologies to provide end-to-end solutions
Troubleshoot, analyze bug root causes, and provide resolutions
Review design, enhancement proposal, and patches from other team members and other collaborators
Work with various engineering team to ensure products are developed and tested correctly
Publicize the team's work through blogs, web postings, or conference talks
Stay up-to-date on the latest advancements in AI frameworks, and leverage those in your day to day work.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
As a CPU Workload Analysis Researcher within our company Cloud's MSCA organization, you will be integral to developing silicon solutions powering our company's direct-to-consumer products. You will join a Research and Development team focused on analyzing and profiling workloads requirements within the company Cloud environment. Your role will involve conducting in-depth research on CPU optimization, feature development, and ML usages over compute platforms, contributing to identifying key areas of investment and future opportunities. This role offers a unique opportunity to perform groundbreaking research with a significant impact on both research methodologies and industry products, within the server chip architecture team. Your work will directly influence the next generation of hardware experiences for millions of our company users and Cloud customers.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are company , Cloud customers and the billions of people who use our company services around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Plan and execute detailed analysis of CPU workloads within the company Cloud infrastructure, analyze trends and map future requirements.
Collaborate closely with architecture and modeling owners to understand design specifications and identify critical scenarios related to CPU performance and efficiency.
Develop and implement custom workload generation tools and methodologies to simulate real-world usage patterns on our company Cloud platforms.
Analyze the impact of machine learning applications on CPU usage, identifying opportunities for optimization and feature enhancements.
Lead the investigation and development of metrics to measure CPU performance and efficiency, presenting findings to stakeholders and contributing to strategic decisions.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of our company platforms, we make our company's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest our company possible.
The ML, Systems, & Cloud AI (MSCA) organization at our company designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all our company services (Search, YouTube, etc.) and our company Cloud. Our end users are our customers , Cloud customers and the billions of people who use our company services around the world.
We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including our company Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.
Responsibilities
Design, develop, test, deploy, maintain, and improve SOC software modeling and other software tools.
Manage individual project priorities, deadlines, and deliverables.
Collaborate with hardware and software architecture teams, SOC performance modeling team, and other company software teams.

As a Software Engineering Intern, you will work on a specific project critical to our companys needs. As a key member of a versatile team, you will work on a specific project critical to our companys needs. We need our engineers to be versatile, and enthusiastic in addressing problems as we continue to push technology forward. You will design, test, deploy and maintain software solutions as you grow and evolve during your internship.
we are an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At our company, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From our company Ads to Chrome, Android to YouTube, social to local, our company engineers are changing the world one technological achievement after another.
Responsibilities
Research, conceive and develop software applications to extend and improve on our company's product offering.
Contribute to a wide variety of projects using natural language processing, artificial intelligence, data compression, machine learning, and search technologies.
Collaborate on scalability issues involving access to data and information.
Utilize exposure to large-scale production software troubleshooting.
Help maintain mission critical services.

Required Senior Performance and Scale Engineer - AI Engineering Tools
What you will do:
Define measurable KPIs / SLOs for throughput, latency, footprint, and cost across all AI Engineering Tools components.
Own and iterate on the performance roadmapfrom micro‑benchmarks to multi‑cluster scale tests.
Champion a performance‑first engineering culture
Formulate performance test plans and execute performance benchmarks to characterize performance, drive improvements, and detect performance issues through data analysis and visualization
Develop and maintain tools, scripts, and automated solutions that streamline performance benchmarking tasks.
Work closely with cross-functional engineering teams to identify and address performance issues. For eg.
RAG: profile vector DBs (PGVector, Milvus) and embedding models, tune ANN indexes and cache paths.
Agentic/MCP: stress‑test agent orchestration graphs, reduce tail latency of multi‑step chains.
Llama Stack: Performance and Capacity Measurement
Partner with DevOps to bake performance gates into GitHub Actions/OpenShift Pipelines.
Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.
Triage field and customer escalations related to performance; distill findings into upstream issues and product backlog items.
Publish results, recommendations, and best practices through internal reports, presentations, external blogs, and official documentation.
Represent the team at internal and external conferences, presenting key findings and strategies.

Be part of a team that pushes boundaries, developing custom silicon solutions that power the future of our company's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
As a CPU Design Verification Engineer, you will work as part of a Research and Development team building verification components, constrained-random testing, system testing, and verification closure. As part of our server chip design team, you will verify complex digital designs. You will collaborate with design and verification engineers in active projects and perform verification. You will be responsible for the full lifecycle of verification which can range from verification planning, test execution, or collecting and closing coverage.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of our company platforms, we make our company's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
Plan the verification of digital design blocks by fully understanding the design specification and interacting with design engineers to identify important verification scenarios.
Create and enhance constrained-random verification environments using SystemVerilog or formally verify designs with SystemVerilog Assertions (SVA) and industry leading formal tools.
Identify and write all types of coverage measures for stimulus and corner-cases.
Debug tests with design engineers to deliver functionally correct design blocks.
Apply close coverage measures to identify verification holes and to show progress towards tape-out.