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Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of our architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.

Responsibilities -

Business Impact,

Customer Centricity,

Partner Specialization,

Technical Leadership.

A Cloud Solution Architect designs and implements tailored cloud solutions aligned with customer business objectives, serves as a trusted technical advisor, and ensures best practices in security, scalability, and performance are applied throughout the solution lifecycle to drive successful business outcomes.

Responsibilities:

Business Impact -
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.

Customer Centricity -
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.

Partner Specialization -
Identifies and directs attention to multiple, strategic opportunities (e.g., launch deals) that align with revenue goals, and orchestrates growth of solution utilization pipeline with partners. Leads assistance with partner and sales teams to bring clarity to specific, complex opportunities through proof of concept and technical pre-sales support.

Technical Leadership -
Leverages market insights and demand signals to assist leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand.

We are seeking a deeply technical leader to own the architecture, strategy, and hands-on execution of our cloud infrastructure. This role will drive advanced initiatives end-to-end - from foundational system design through production hardening - setting the technical bar for infrastructure excellence across the company.
The Principal Cloud Infrastructure Architect will operate in a fast-paced environment, making high-stakes architectural decisions, balancing innovation with production rigor, and fostering a culture of engineering ownership and operational excellence.
Responsibilities:
Own and drive the end-to-end technical strategy for cloud infrastructure across AWS and multi-cloud environments, from conceptual architecture to production readiness.
Design and implement advanced automation frameworks, internal developer platforms, and tooling utilizing Python, Bash, and modern infrastructure-as-code technologies (e.g., Terraform, CDKTF).
Architect and continuously evolve CI/CD systems and delivery pipelines at scale, reducing friction and elevating developer productivity and deployment safety standards.
Define and enforce organization-wide observability, reliability, and performance standards, establishing best practices for monitoring, alerting, incident response, and system health.
Partner closely with engineering leadership and cross-functional teams to shape infrastructure roadmaps, enable scalable deployments, and ensure resilient production systems.
Make and own high-impact technical tradeoff decisions that judiciously balance velocity, cost efficiency, security, and reliability in a dynamic, growth-oriented environment.
Serve as a technical mentor and force multiplier, elevating the infrastructure capabilities of the broader engineering organization and championing a DevOps-first culture.

we are an innovative, data -oriented, high-tech company that owns, develops, and publishes multi-platform digital Assets. All our products and content coordinate together to create unique monetization solutions and advanced revenue streams for digital properties. We are expanding our teams and are focused on adding like-minded, result-oriented, and high-achieving talents.
Impact and Responsibilities
* Design, implement, and maintain scalable, secure, and reliable cloud infrastructure on AWS (3+ years of experience required) and GCP (preferred).
* Build and maintain CI/CD pipelines to automate application deployment and infrastructure updates.
* Demonstrate hands-on experience using Generative AI tools (e.g., GitHub Copilot, ChatGPT, Cursor, or similar) to accelerate scripting, infrastructure automation, CI/CD configuration, and operational troubleshooting.
* Automate infrastructure provisioning and management using Infrastructure-as-Code (IaC) tools, with Terraform experience being a must.
* Automate infrastructure provisioning and management with Ansible experience being a must.
* Collaborate with development teams to optimize application performance and reliability.
* Troubleshoot and resolve system, application, and network issues to ensure high availability and reliability.
* Ensure the compliance of our infrastructure with security best practices and standards.
* Leverage advanced networking and proxy configuration expertise to design robust and secure systems.
* Continuously research, evaluate, and implement new technologies to enhance infrastructure efficiency and cost-effectiveness.

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.
What youll do:
Provide best-in-class support to our employees in HQ Tel Aviv Office.
Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.
Immediate support employees from home through remote takeover and training.
Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.
Assistance in inventory monitoring, planning, and execution.
Position located in Ramat HaChayal, Tel Aviv.

We're looking for a part-time Help Desk Specialist to provide first-line technical support and help ensure smooth day-to-day IT operations. You'll handle user issues, troubleshoot hardware and software problems, and support technical onboarding and offboarding- including account setup and access provisioning.
This is a great opportunity for someone early in their IT career to gain hands-on experience in a security-conscious, fast-moving environment.
This is an office-based role, 3 days a week (60%)- Sunday/Monday, Tuesday, and Thursday.
What You'll Do
Provide first-line IT support to employees locally and remotely
Troubleshoot issues with hardware, SaaS tools, software, network, and VPN
Set up and maintain employee devices and accounts using MDM and IDP tools
Manage onboarding and offboarding processes, including conducting orientation sessions
Maintain and support meeting room technology (displays, cameras, microphones)
Track IT assets and manage inventory
Maintain documentation and propose process improvements
Support light IT initiatives in spare time- such as user access reviews, policy updates, and process improvements

As a Staff DevOps Engineer, you will own production infrastructure across our cloud environments and work closely with platform, dev-infra and automation tests teams to drive operational excellence. You need to be ready to lead cross-team initiatives, proactively identify areas for optimization, and define scope both for yourself and the team.

You will be responsible for:
Keeping production stable and working, having a dedicated team as a first line of support.
Improvement of existing CI/CD processes based on the feedback from product and infra teams.
Improving the organization's FinOps posture.

A leading organization is looking for a Professional IT Support Specialist to work in a Microsoft environment, with proven experience in operating endpoints and providing high-quality user support. Job Description:
*  Technical Support in a Microsoft end-user environment.
* Ongoing work with Windows operating systems, including installations, configurations, and troubleshooting.
* Handling complex issues and providing professional and courteous service at a high level.
* Regular work with Active Directory and GPO - required.
* Responsibility for the organization's operating system upgrade process.

We are seeking a seasoned Senior CI/CD DevOps Engineer to join our CloudOps team. In this pivotal role, you will be the architect of our delivery ecosystems, designing and scaling high-performance CI/CD engines and Kubernetes-based infrastructure across multi-cloud environments.

You will bridge the gap between code and production, leveraging GitOps principles and advanced automation to accelerate our SaaS and On-Prem release cycles. If you thrive on building "Infrastructure as Code," mastering complex Jenkins pipelines, and securing cloud-native systems at scale, this is your next challenge.

Key Responsibilities
Architect CI/CD Ecosystems: Design, implement, and maintain enterprise-grade CI/CD pipelines using Jenkins and Shared Libraries (Groovy) to standardize delivery across R&D.
Infrastructure as Code (IaC): Drive the automation of global cloud footprints (AWS) using Terraform, ensuring modularity, reusability, and state management.
Kubernetes Orchestration: Manage and optimize large-scale EKS clusters, focusing on high availability, auto-scaling, and cost-optimization.
GitOps Advocacy: Implement and champion GitOps workflows to ensure the "source of truth" always resides in Git, automating deployments and drift detection.
Advanced Scripting: Develop sophisticated tooling and automation logic using Python and Bash to eliminate manual toil.
Hybrid Cloud Delivery: Support complex release automation for both high-velocity SaaS environments and secure On-Prem deployments.
System Reliability: Troubleshoot complex production bottlenecks, optimize container performance, and mentor junior engineers on best practices.

The right candidate is an avid learner, an advocate for customers, and a collaborative teammate. The main responsibility of a Support Engineer is to help users solve technical challenges and use us to make impactful product decisions. Weve had team members focus on developing their technical skills to join the product and engineering teams, hone their customer-facing skills to become customer success managers or sales engineers, and take on leadership roles in the Support organization.

Responsibilities

The core responsibility of a Support Engineer is to support our customers at every turn in the company`s journey by providing answers to product questions, sharing best practices, and debugging technical issues. You'll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics, and mentor new team members.

Become a product expert - you will help users understand our reports and features, help them use our APIs and SDKs, share best practices, and resolve account issues.
Respond to customer inquiries via Zendesk email, chat, Slack, and phone calls.
Investigate and document bugs and feature requests to share with our Product and Engineering teams.
Provide feedback regarding internal support processes, product functionality, and customer education resources to improve the customer experience.
Shape the product by regularly working closely with PMs, engineers, and designers to incorporate customer learnings into change.