Account Management you will be joining the Sales Team in Israel, supporting the account managers in building a strong value proposition to customers, delivering value across the commercial value chain while developing a long-term relationship with the stakeholders involved. It is an outstanding opportunity for an individual who wants to build a successful career in a fast-paced technological company, leader in payments.
Key accountabilities of the role
Support Account Management team in administrative and operational topics, delivering KPI reports
Track, improve and perfect our customer support with focus on technical requests (technical background and understanding is a must)
Monitor "Announcements" , understand what is relevant to our customers in the market, present and track implementation and compliance
Monitor customer satisfaction with products and services.
Understand the customer business strategies and design and execute tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of the business agreement. Deliver against sales targets for products/services.
Contribute to creating business solutions that improve revenue generation and enhance mutual profitability.
Develop strong internal relationships within to enable the customer to achieve their business goals and differentiate from the competitors.
Leverage all brand sponsorship properties and product management resources to deliver exceptional customer value.
Requirements: Bachelor Degree with an initial exposure to technical sales and customer support in a similar organization
Knowledge of Salesforce and other sales admin software
Strong analytical skills and attention to detail
Account Management skills with a multi-disciplinary knowledge with emphasis on technical aspects
Proven ability to develop and successfully implement, quantifiable business plans
Entrepreneurial approach and vision
Payment industry experience and knowledge of the Israeli banking & payments market (preferred) Industry knowledge and network (preferred).
Fluent in Hebrew and English.
This position is open to all candidates.