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We are looking for a proactive and customer-oriented Technical Support Engineer (L1/L2) to join our team in Kfar Saba. This role combines hands-on customer support (Level 1 & 2) with technical troubleshooting and QA involvement.
You will be the main point of contact for customers in Europe and Israel, and also serve as a backup for the US support team, ensuring excellent service while contributing to product quality and continuous improvement.
You will play a key role in customer satisfaction and product quality, acting as the bridge between customers and our product. Your work will directly impact how customers experience and how our platform continues to improve.
Responsibilities:
Customer Support & Communication
Provide excellent support via email, chat, phone, and video calls
Guide customers, demonstrate the system, and solve issues in real time
Ensure a high-quality support experience and strong customer satisfaction
Technical Troubleshooting (L1/L2)
Investigate and resolve technical issues end-to-end
Analyze logs, use internal tools, and perform basic database queries
Reproduce issues and document findings clearly
QA & Product Involvement
Take part in QA activities and collaborate with QA and development teams
Validate fixes and support testing (regression, sanity checks)
Identify recurring issues and contribute to product improvements
Documentation & AI Tools
Maintain and improve technical documentation and knowledge base
Use AI tools to enhance support efficiency and workflows

We are looking for a proactive and customer-oriented Technical Support Engineer (L1/L2) to join our team in Kfar Saba. This role combines hands-on customer support (Level 1 & 2) with technical troubleshooting and QA involvement.
You will be the main point of contact for customers in Europe and Israel, and also serve as a backup for the US support team, ensuring excellent service while contributing to product quality and continuous improvement.
You will play a key role in customer satisfaction and product quality, acting as the bridge between customers and our product. Your work will directly impact how customers experience and how our platform continues to improve.
Responsibilities:
Customer Support & Communication
Provide excellent support via email, chat, phone, and video calls
Guide customers, demonstrate the system, and solve issues in real time
Ensure a high-quality support experience and strong customer satisfaction
Technical Troubleshooting (L1/L2)
Investigate and resolve technical issues end-to-end
Analyze logs, use internal tools, and perform basic database queries
Reproduce issues and document findings clearly
QA & Product Involvement
Take part in QA activities and collaborate with QA and development teams
Validate fixes and support testing (regression, sanity checks)
Identify recurring issues and contribute to product improvements
Documentation & AI Tools
Maintain and improve technical documentation and knowledge base
Use AI tools to enhance support efficiency and workflows

We are looking for a UI/UX Product Designer to join our team on a freelance basis (~50% position).
You will help design and improve the user experience of B2B SaaS digital signage platform, used by organizations around the world to create, manage, and broadcast digital content to screens.
We are looking for a fast executor who can turn ideas into clean, scalable user interfaces and help evolve our product design.
Experience using modern AI tools for design workflows and UI generation is a strong advantage.
Responsibilities:
Design intuitive UI/UX for complex SaaS workflows and multiple product screens
Translate product requirements into clear, scalable UI solutions
Work closely with product managers and developers to implement new features
Maintain consistency across the product using a structured Design System
Rapidly prototype ideas and iterate based on feedback

Required Sales Cancer specialist GI North-Center
Introduction to roleף
Join us as a Sales Cancer Specialist and play a crucial role in transforming cancer care. This position offers the opportunity to combine your oncology expertise with sales skills to deliver groundbreaking therapies to healthcare professionals and patients. Engage with a diverse range of products and therapeutic areas, collaborate with multidisciplinary teams, and build meaningful relationships with oncologists and key stakeholders. By understanding cancer treatment pathways and leveraging data-driven insights, you will drive the adoption of therapies and contribute to our leadership in oncology.
Accountabilities:
Sales Excellence and Strategic Execution- Achieve or exceed sales targets for our oncology portfolio within your territory.- Develop and implement a territory business plan aligned with our strategic goals.- Identify gaps in the patient's journey, optimize resource utilization, and drive growth.- Leverage customer insights, market data, and analytics to shape strategies.- Analyze sales targets and flag challenges in patients' journeys as needed.- Manage budgets effectively across all relevant territories.
Customer Engagement and Relationship Building- Build and maintain trusted partnerships with oncologists and healthcare providers.- Utilize omnichannel tools to deliver personalized and impactful work.- Facilitate engagements to strengthen our presence and leadership.
Oncology Expertise and Thought Leadership- Serve as a therapeutic expert, staying ahead of treatment trends.- Communicate our science, value, and differentiation effectively.- Collaborate with Brand managers and cross teams for consistent messaging.
Compliance and Ethical Standards- Act according to our Code of Ethics and local regulatory requirements.- Maintain transparency and integrity in all customer interactions.- Foster a culture of ethics and accountability.